Same Update Keeps Repeating & Won't Stop!

Discussion in 'Windows Update' started by Jem-Star, Oct 22, 2004.

  1. Jem-Star

    Jem-Star Guest

    Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)
    keeps coming up; Even immediately after I refresh Windows Update.
    I'm running Win98SE.
    Jem-Star, Oct 22, 2004
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  2. Jem-Star

    mysticsun Guest

    I just had to reinstall my windows ME, and I have the same problem. I did all
    my updates after the install and now when I check for updates, I am told I
    need the cumulative security update for OE 6 SP 1 (KB837009). When I check
    the installation history it shows the update as being successful. anyone have
    any ideas????
    mysticsun, Feb 2, 2005
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  3. "Mystic" and "Jem-Star"

    Please open your registry and look in the following key. Here is the

    1.. Click Start
    2.. Click Run
    3.. Type: regedit
    4.. Click OK ß This will open the registry editor
    5.. In the registry editor, in the left hand panel, click the plus sign
    6.. Click the plus sign in front of SOFTWARE
    7.. Click the plus sign in front of Microsoft
    8.. Click the plus sign in front of Windows
    9.. Click the plus sign in front of CurrentVersion
    10.. Click on the folder "Internet Settings" (NOTE: Do *not* click on the
    plus sign here)
    11.. In the right hand panel, find and double-click on MinorVersion ß
    This will open a smaller "Edit String" window.
    12.. In the Value data field, look through the entire text written there
    for the following string: Q837009.
    13.. Assuming you do NOT find that string, add that value onto the end of
    the string by clicking in the Value data field and pressing the <End> key.
    Verify that a semicolon follows the last entry made before you. Add the
    following with all caps, then finish it with another semicolon;
    14.. Click OK
    15.. Close the Registry Editor
    16.. Reboot the machine
    17.. Go to Windows Update, and see if it offers the same update to you
    once more.
    Let us know how this goes.


    Pat Walters [MSFT]
    Pat Walters [MSFT], Feb 2, 2005
  4. Jem-Star

    mysticsun Guest

    I did as instructed, but the update came back! As soon as I re-booted, the
    icon was in the systray. It is programmed for automatic updates, so it is in
    my installation history every day for the past couple of weeks.

    Now what????

    mysticsun, Feb 6, 2005
  5. "mysticsun",

    Ok, please reply back to this post with the output of the following:
    1. Click Start
    2. Click Run
    3. type: cmd <Enter>
    4. When the Command Prompt opens, please copy and paste the following:
    REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings"
    /v MinorVersion

    The output should look something like this:

    MinorVersion REG_SZ ;SP2;Q837009;

    Please let us know what this is, and I'll have a look.


    Pat Walters [MSFT]

    Pat Walters [MSFT], Feb 9, 2005
  6. Jem-Star

    gassyal Guest

    Hi Pat Walters MSFT:

    I was having the exact same problem on my Win 98SE KXT 1000 laptop. In
    my case I reinstalled Internet Exployer because I kept having error
    messages come up that would shut down the brouser and restart it.

    After the reinstallation, that problem seemed to go away (or it happen
    much less frequent now) but the recurring Windows Update problem bagan
    shortly thereafter.

    I made the change to the registry that you suggested in your first
    reply to this thread and so far the problem has dissappeared.

    Thanks for posting your suggestion to the Microsoft.Public Newsgroup so
    that others can benefit from your information.

    Have a nice weekend.

    Al Gershen
    Grants Pass, OR

    gassyal, Feb 11, 2005
  7. Jem-Star

    mysticsun Guest

    Hi Pat,
    When I type cmd into Run, I get an error message: "Windows cannot find
    'cmd'. You may have typed the name incorrectly in the Run dialog, or another
    open program cannot find a system file. To search for a file, click the
    Start button, then click Search".
    Now What?

    mysticsun, Feb 24, 2005
  8. Jem-Star

    Sky King Guest

    Pat, these folks are discussing a Win98/Me issue. There is no "CMD" in the
    Win9x environment.

    Additionally, while many Registry sections are the same, there are subtle
    differences. Your posts obviously look like copy/paste solutions for WinXP
    systems, not for Win9x ones. I don't think they will work as posted for any
    9x system.

    I respectfully suggest you reconsider your posted solutions.



    Tom "Sky" King
    Sky King, Feb 25, 2005
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