Says attachment, but no attachment

Discussion in 'Windows Vista Mail' started by akramm, May 17, 2007.

  1. akramm

    akramm Guest

    I have been receiving emails from friends of mine that says there is an
    attachment, but there isn't any attachment.

    I've asked them to resend and still nothing. I have cleared the "dangerous
    email thing" box and still nothing.

    I used to get attachments, but now I am not. Please help!!! I can't figure
    this one out.
    akramm, May 17, 2007
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  2. akramm

    brink Guest

    brink, May 17, 2007
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  3. akramm

    akramm Guest

    Thanks for the link, I'll check it out.
    And email just says there is an attachment in the body, but no attachment is
    showing with a paper clip.

    I can c&p one to show you if it would help.

    akramm, May 17, 2007
  4. akramm

    akramm Guest

    I checked out the link and then changed the the setting to read in plain
    text. I'll see if that helps and let you know.
    thx again for the help and i think Vista has a lot of bugs that need to be
    addressed yet.

    akramm, May 17, 2007
  5. akramm

    akramm Guest

    Ok, nothing has helped at all. If I go the my main server page and check the
    email I can see the attachments. They show up in the file size column, but
    even in plain text I can't view them.

    Anymore suggestions???
    akramm, May 18, 2007
  6. akramm

    brink Guest


    Should have it set for HTML not plain text. Yes, copy one here. Maybe
    I will see something that might help. Do you see anything in the E-mail
    body that could be the attachment? Are you able to click on *File*
    (Toolbar menu) and click on *Save Attachments *when you have the E-mail
    containing attachments highlighted?

    Double check this to be sure:
    1. click on Tools
    2. click on Options
    3. click on Security tab
    4. only* Internet Zone *& *Warn me when other applications....* should
    be checked.
    5. OK to apply



    "Practice makes perfect, then you reinstall"
    Vista 64 Home Premium
    1.5 Gig DDR2 533 Mhz (PC4200) RAM
    brink, May 18, 2007
  7. akramm

    akramm Guest

    I checked the tools thing and it is set the way you said. I also tried the
    file, save attachment and it's not highlighted, so no being able to save it
    and open it another way.

    Here is a copy of the email for you to look at:

    Note: forwarded message attached.
    Choose the right car based on your needs. Check out Yahoo! Autos new Car
    Finder tool.*h...3MDc2BHNlYwNtYWlsdGFncwRzbGsDY2FyLWZpbmRlcg--
    hot CTA = Yahoo! Autos new Car Finder tool

    See it says message attached and there is no paper clip to open it with.

    I was looking around the forum last night and ran across something that
    started making me think. Could these emails be in RTF and thats why I can't
    open the attachment? I know win. mail doesn't handle RTF, so I was just

    akramm, May 18, 2007
  8. akramm

    mac Guest

    That message seems to me to have never had an attachment, the sender is
    probably pasting a forwarded message and calling it an attachment?
    They are sending you a link to the car finder tool,;_...g--hot CTA = Yahoo! Autos new Car Finder tool
    mac, May 18, 2007
  9. akramm

    brink Guest


    I agree with Mac. I don't see an attachment, only a link to a website
    That's probaly why you see the message attached in e-mail. Th
    attachment is the website your seeing. Instead of your friend pasting
    link in the e-mail, they attached a forwarded website. Everythings ok.
    Test your attachment issue by having your friend send a .bmp or .jp
    picture file as an attachment. Then see if you get the paperclip.

    If your friend is using XP or older and is using the RTF format, the
    you may have a issue of not seeing the attachment in the e-mail itsel
    since Windows Mail doesn't support it. However, you should still se
    the paperclip and be able to save and open it in another program (EX

    Hope this helps


    "Practice makes perfect, then you reinstall"
    Vista 64 Home Premium
    1.5 Gig DDR2 533 Mhz (PC4200) RAM
    brink, May 18, 2007
  10. Ask the sender if they are using Outlook (not Outlook Express) from
    Microsoft Office. If so, ask them to please send using plain text. If the
    mail was sent from Outlook using Outlook's RTF format then Windows Mail will
    never find the attachment. Outlook Express does not understand Outlook's
    RTF format. Ask the Outlook user to please use Plain Text, especially when
    sending attachments.

    They mignt be sending through an Exchange server set to change messages to
    Frank Saunders, MS-MVP OE/WM, May 19, 2007
  11. akramm

    akramm Guest

    Ok guys, here is another one that a friend sent from yahoo and it is a .jpg.
    The file size is 9758KB. Still no paperclip and what you see below comes up
    in the body of the email. I did notice that there is a purple arrow on the
    letter beside who it is from. Do you know what that means? I tried clicking
    on it and nothing happened. I cant save the attachment either.

    Note: forwarded message attached.
    Do You Yahoo!?
    Tired of spam? Yahoo! Mail has the best spam protection around
    akramm, May 19, 2007
  12. akramm

    brink Guest

    I don't see any attachments or a link to it from your post.



    "Practice makes perfect, then you reinstall"
    Vista 64 Home Premium
    1.5 Gig DDR2 533 Mhz (PC4200) RAM
    brink, May 19, 2007
  13. akramm

    akramm Guest

    thats because there isnt one. The file size shows it to be 9758KB but no way
    of opening it.

    If I knew how to take a screen shot of the whole page I would, but I do not
    know how to do that in win mail. Then you could see all of it.
    akramm, May 19, 2007
  14. akramm

    Julian Guest

    You have a tool.

    Start Menu > Help & Support > Search for "snip"
    Julian, May 19, 2007
  15. akramm

    brink Guest

    Give it another try but look here for details: (click show all)


    I'm out of ideas. I'll keep my eyes open though.



    "Practice makes perfect, then you reinstall"
    Vista 64 Home Premium
    1.5 Gig DDR2 533 Mhz (PC4200) RAM
    brink, May 19, 2007
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