SBS 2003R2 ActiveSync 4.5 Windows mobile 6.5 support code: 0x80072

Discussion in 'ActiveSync' started by Norman V, Feb 10, 2010.

  1. Norman V

    Norman V Guest

    New windows mobile 6.5 HTC Tilt II receives the following error message while
    attempting to synchronize/setup exchange e-mail from the SBS 2003R2 support
    code: 0x80072F7D. All information from searching the web seems to point to a
    bad username and/or password which is incorrect. Configured SBS 2003's
    e-mail and Internet access using the wizards, had a 6.1 mobile device and
    after installing the SBS certificate it worked fine. Any information
    available will be greatly appreciated.
    Norman V, Feb 10, 2010
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  2. Hard to fix without the device in my hand but I would check the IIS logs on
    the SBS server.

    I use a tool called tail to scroll the logs in real-time as the device hits
    the server. That usually explains the issues.

    What happens if you try to access https://server/exchange from the mobile
    Leonid S. Knyshov
    Crashproof Solutions
    Twitter: @wiseleo
    Microsoft Small Business Specialist
    Please vote "helpful" if I helped you :)
    Leonid S. Knyshov // SBS Expert, Feb 22, 2010
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