SBS 2008 updates - "Configuring updates: Stage 1 of 3 - 0% complet

Discussion in 'Windows Small Business Server' started by Marc Lucas, May 11, 2009.

  1. Marc Lucas

    Marc Lucas Guest

    Having installed the new server with a fresh install of SBS2008 we added the
    25 users and connected all the machines - the following day we restarted the
    server amd an update started with this message "Configuring updates: Stage 1
    of 3 - 0% complete. Do not turn off your computer." - after an hour with no
    movement I had to restart the system manually and the message returned.
    followed advice in Article ID: 949358 renamed pending.xml and removed the
    appropriate keys - HLKM\Offline Components\AdvancedInstallersNeedResolving
    and HKLM\Offline Components\PendingXmlIdentifier. The machine restarted and
    although it looks like a safe mode screen - users can all now connect and
    trying to list the recent updates from control panel will appear to search
    for the recent installs but locks up near the end as do most of the
    applications on the server. it can see all the connections but cannot connect
    to teh internet itself (connected users can connect to the internet)
    I really need to get this server back up and running properly as soon as
    possible as we have yet to setup the backup devices and public folders - I
    would be happy to reinstall but cannot lose the exchange database and we have
    no way of backing it up at the moment.
    Would a reinstall completely remove all existing users and teh exchange data
    we have already?
    Why would such a simple automatic process put a small company in such a
    vulnerable state - jobs are at risk here. !
    Marc Lucas, May 11, 2009
    1. Advertisements

  2. Hello Marc,

    Thanks for your post.

    As far I as I know, this issue should be fixed after we renamed the Pending.xml file and removed the two registry keys as mentioned. If the clients now can
    connect to the Internet but only server cannot itself, it seems the network connection is wrong on the SBS server.

    Please check the server's network connection with IPconfig /all and see if the NIC is well configured and DNS are right. Also, you may re-run the CEICW
    wizard to re-configure the Internet connection. Have you tried SBS 2003 BPA tool for a new scanning? I don't think we need a reinstallation before even you
    have not tried any basic troubleshooting.

    Related information:

    When you try to enable, disable, or update Hyper-V technology, the process stops responding

    Hope this helps. Also, if you have any questions or concerns, please do not hesitate to let me know.

    Best regards,
    Robbin Meng(MSFT)
    Microsoft Online Newsgroup Support
    Robbin Meng [MSFT], May 12, 2009
    1. Advertisements

  3. Hello Marc,

    Thanks for your response.

    Regarding the warning messages about Router, it is normal and by design. If the Router is not an UPNP and web script router that the SBS 2008 can
    configure, the message will be displayed. Please manually configure your router to open suggested ports and safely ignore this warning message.

    If the issue persists, please also check system Event logs to see if there is any error messages related to Exchange server.

    More information:

    Introducing the Connect to the Internet Wizard (CTIW)

    Introducing the Internet Address Management Wizard: Part 1 of 3

    Hope this helps.

    Best regards,
    Robbin Meng(MSFT)
    Microsoft Online Newsgroup Support
    Robbin Meng [MSFT], May 14, 2009
  4. Marc Lucas

    Marc Lucas Guest

    Well lots of head scratching and a reboot to geive me a new error when
    starting exchange, this pointed me towards a fix -

    I have added a site, exchange was trying to access when it failed, to our
    trusted server list - it
    should be OK now.

    I had disabled IPv6 as well. Re-enabling it fix the install. and exchange
    started quite happily, updates seem to all be OK now too so running like a
    dream for now..

    thanks for everything..

    Marc Lucas, May 14, 2009
  5. Hi Marc,

    Thank you for the feedback.

    Yes, if you had ever disabled IPv6 protocol from your network interface card on your Windows SBS 2008 server you may see the following issues after a

    1. Microsoft Exchange services fail to start
    2. Server hangs at "Applying Computer Settings..." (can eventually logon after 30 - 60 minutes)
    3. Network icons show as offline
    4. Some or all of the following events

    SBS 2008 is designed to fully support IPv6 and has IPv6 enabled by default. Most users should never need to disable IPv6, however if you must disable
    IPv6 here is how to disable it properly:

    Issues After Disabling IPv6 on Your NIC on SBS 2008

    Again, thank you for posting in the SBS newsgroups. Please feel free to contact us again in the future.

    Best regards,
    Robbin Meng(MSFT)
    Microsoft Online Newsgroup Support

    Please post your EBS related questions to the EBS newsgroup on Connect website:

    If you want to use a newsreader other than a web forum to access these newsgroups,
    please refer to the following blog to apply NNTP password and configure a newsreader:
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    Robbin Meng [MSFT], May 15, 2009
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.