SBS 2K3 Premium-SP1 -Dell PowerEdge 1800-Install Open Manage Suite; or not?

Discussion in 'Windows Small Business Server' started by User, Nov 13, 2005.

  1. User

    User Guest

    I've been an IT guy for a long time. My motto has always been 'KISS' (Keep
    It Simple Stupid) especially on servers. That said..

    I have a client that purchased (March 2005) a Dell PowerEdge 1800 Dual Xeon
    Raid 5 with hot spare (6 Maxtor 250 GB SATA's). The Server is Mission
    Critical.

    I engaged the client in mid-August 2005 and one of the 6 hard drives had
    already failed (end-o-July 2005) and been replaced by Dell (Nice having the
    3 year onsite warranty).

    In August another drive failed- October 2005 another- This month-November
    2005- 2 more failed. It seems that all the failed drives (Maxtor's) were of
    a M0 generation or something (not on the top of my head now) -we had Dell
    replace the final drive (left from the final configuration) this week; for
    obvious reasons.
    Interestingly enough, my client is pretty astute and had requested Western
    Digital hard drives to begin with and was told by Dell: Can't specify- so
    you might imagine he has been pretty hot over the issue the past few
    months..

    The original setup of the server did not include Dell's Open Manage. The IT
    guy apparently chose not to install it. Then the IT company before me-chose
    not to install it.

    When the Dell Technicians have come out to replace the drive(s), they have
    inquired about Open Manage Array Manager-Which is not installed. It would be
    nice to have the Dell Open Manage Suite to monitor and view system
    status-especially the drives

    When the client asked me about installing it- I was hesitant and stated that
    the previous techs had opted not to - and my instinct was to not install it
    based on technical history and system management layers on top of system
    management layers, especially with SBS.

    Maybe I'm being too legacy here; these OpenView, Open Manage, what was
    Compaq's- Insight or something?- Have been real patchy and have introduced
    problems where there were none

    The client is requesting that I install Dell Open Manage, so I'm doing some
    due diligence

    Does anyone have any advice, tips, hints, experience pro/con with Dell's
    Open Manage (I believe v. 4.5 is current?) - especially on SBS 2003?

    Thanks in advance,
     
    User, Nov 13, 2005
    #1
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  2. Don't know the current status best ck with Dell. The 1800 was origionally an
    exception to the upgrade to Open Manage compatibility with SP1. This may
    have been fixed with BIOS upgrade or later Open Manage by now but raise the
    issue with their Server support team BEFORE installing.

    BTW Maxtor really did Dell a job on that run of HDs !!!!
     
    Frank McCallister SBS MVP, Nov 13, 2005
    #2
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  3. User

    Russ Grover Guest

    Installed one last week as a mater of fact

    I did install the open management but primarily because it's a Redundant
    Power Supply
    It did tell me that my firmware was out of date.
    (may be a reason your HDs are dying?)

    I'm pretty much the same school as you, KISS the more things added the more
    can go wrong
    but since this is a trend of HD's may be a good idea.

    I'm thinking of installing on other Dell PowerEdge 1800 I did a month ago.
    (I didn't)
    But it didn't have Dual Power Supplies in it, like the one I did this week

    Since the Client pays the bills I'd say go for it, worse case is more
    billable hrs (Oops Did I say that) ;) JK

    All kidding aside, it doesn't look too bad and you can set up what you want
    monitored.
    And you can always uninstall it if it causes problems

    Russ
    My 2 cents



    --
    Russ Grover
    SBITS Consulting
    Specializing in Microsoft SBS 2003
    Portland\Beaverton OR USA
    Email: Sales at SBITS.Biz
    Website: www.SBITS.Biz
     
    Russ Grover, Nov 13, 2005
    #3
  4. User

    Russ Grover Guest

    Dell Support team .. Well Let's not go there...

    Anyway... My Last customer didn't have HDs going bad but Sony CD Roms
    3 out of 5 died....

    --
    Russ Grover
    SBITS Consulting
    Specializing in Microsoft SBS 2003
    Portland\Beaverton OR USA
    Email: Sales at SBITS.Biz
    Website: www.SBITS.Biz
     
    Russ Grover, Nov 13, 2005
    #4
  5. Hi User,

    There's a disk set you can download from dell that works pretty well - 4 or
    5 ISO images in all. You may not need them all, but if you support more than
    one dell server (any model and generation) they're worth having.

    One disk checks all the firmware/bios and drivers, identifies out-dated
    ones, and allows updates. Another installs the Dell Open Manage application
    (4.4), which now includes the array manager. Other disks contain
    documentation, diagnostics, and all the pre-requisites (drivers and
    firmware/bios) that may be needed to successfully bring the hardware
    up-to-date.
     
    Les Connor [SBS Community Member - SBS MVP], Nov 13, 2005
    #5
  6. User

    User Guest

    Russ,

    We made sure the system/controller firmware/drivers were all current as of-
    10-12-05 ;)
     
    User, Nov 13, 2005
    #6
  7. User

    User Guest

    Les,

    Downlod them previously-
    Thanks for the resouce location; but it is off point ;)


     
    User, Nov 13, 2005
    #7
  8. Not off point at all, you're looking for the dell server administrator
    application, and these disks have what you need. So if you have them, check
    the firmware/bios and drivers are up to snuff and install the application.

    --
    Les Connor [SBS Community Member - SBS MVP]
    -----------------------------------------------------------
    SBS Rocks !
    ----------------------
    "Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
    understand." - Confucius


     
    Les Connor [SBS Community Member - SBS MVP], Nov 13, 2005
    #8
  9. User

    User Guest

    Les,
    So you're saying you would install the Open Manage application suite on SBS
    2003 Premium Sp1 with no hesitation?

     
    User, Nov 14, 2005
    #9
  10. Yes, that's correct. Open Manage Server Administrator. Among other sometimes
    useful peices - the application for raid administration/configuration is now
    built into OMSA, where previously it was a seperate application (actually,
    there were to available).

    --
    Les Connor [SBS Community Member - SBS MVP]
    -----------------------------------------------------------
    SBS Rocks !
    ----------------------
    "Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
    understand." - Confucius


     
    Les Connor [SBS Community Member - SBS MVP], Nov 14, 2005
    #10
  11. As long as it's Open Manage 4.4 or above.
     
    Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP], Nov 14, 2005
    #11
  12. Not precisely - but go to http://support.dell.com, and go to the downloads
    section for your server model or service tag #, and you'll find them.

    --
    Les Connor [SBS Community Member - SBS MVP]
    -----------------------------------------------------------
    SBS Rocks !
    ----------------------
    "Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
    understand." - Confucius


     
    Les Connor [SBS Community Member - SBS MVP], Nov 14, 2005
    #12
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