SBS Management Console - Snap-in

Discussion in 'Windows Small Business Server' started by TimeTraveller, Dec 8, 2005.

  1. Hello All,

    Having an issue today on a SBS server.

    When I try to access the TODO list in the Server management console.

    I am getting SNAP-IN Cannot be initialised errors to do with Backoffice.

    Any quick fixes?

    TT
     
    TimeTraveller, Dec 8, 2005
    #1
    1. Advertisements

  2. TimeTraveller

    Crina Li Guest

    Hi TT,

    Thank you for posting in SBS newsgroup.

    Based on my experience, this issue can occur if the following DLLs get
    un-registered:

    TODOSNAP.DLL
    TODOHELP.DLL

    Please re-register the DLLs to resolve this problem. To do so:

    1. Click Start -> Run, type "cmd" and click OK.

    2. Run the following commands:

    regsvr32.exe "C:\Program Files\Microsoft
    BackOffice\Documentation\Tools\ToDoSnap.dll"

    regsvr32.exe "C:\Program Files\Microsoft
    BackOffice\Documentation\Tools\ToDoHelp.dll"

    You can also refer to the following KB article:

    294148 BackOffice Snap-In Does Not Initialize When You Load the SBS 2000
    http://support.microsoft.com/?id=294148

    I appreciate your time. If you need any further assistance please do not
    hesitate to post back.

    Best regards,

    Crina Li (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    =====================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.

    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.
    --------------------
    | From: "TimeTraveller" <>
    | Subject: SBS Management Console - Snap-in
    | Date: Thu, 8 Dec 2005 19:49:34 -0000
    | | Newsgroups: microsoft.public.windows.server.sbs
    ||
    | Hello All,
    |
    | Having an issue today on a SBS server.
    |
    | When I try to access the TODO list in the Server management console.
    |
    | I am getting SNAP-IN Cannot be initialised errors to do with Backoffice.
    |
    | Any quick fixes?
    |
    | TT
    |
    |
    |
     
    Crina Li, Dec 9, 2005
    #2
    1. Advertisements

  3. Well Done Crina,

    I have re-registered the DLL's ok and the initial problem is resolved

    I also performed the actions as mentioned in the article, I need to restart
    the server but it looks like the BACKOFFICE HOME is the only link not
    working now

    But will restart tonight and see the results

    Thanks

    TT
     
    TimeTraveller, Dec 9, 2005
    #3
  4. TimeTraveller

    Crina Li Guest

    Hi TT,

    Thanks for your reply.

    I am sorry for the delayed response due to weekend. Please understand that
    the newsgroups are staffed weekdays by Microsoft Support professionals to
    answer your systems and applications questions. Your understanding is
    greatly appreciated!

    I will look forward to your test result and if you have any questions or
    concerns, please do not hesitate to let me know.

    I am appreciated your time.

    Best regards,

    Crina Li (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    =====================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.

    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.
    --------------------
    | From: "TimeTraveller" <>
    | References: <OjYAFCD$>
    <a2PLOQH$>
    | Subject: Re: SBS Management Console - Snap-in
    | Date: Fri, 9 Dec 2005 16:22:58 -0000
    | Lines: 105
    | X-Priority: 3
    | X-MSMail-Priority: Normal
    | X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
    | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
    | X-RFC2646: Format=Flowed; Original
    | Message-ID: <e3xoSzN$>
    | Newsgroups: microsoft.public.windows.server.sbs
    | NNTP-Posting-Host: 82-34-13-254.cable.ubr02.basi.blueyonder.co.uk
    82.34.13.254
    | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
    | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:229095
    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    |
    | Well Done Crina,
    |
    | I have re-registered the DLL's ok and the initial problem is resolved
    |
    | I also performed the actions as mentioned in the article, I need to
    restart
    | the server but it looks like the BACKOFFICE HOME is the only link not
    | working now
    |
    | But will restart tonight and see the results
    |
    | Thanks
    |
    | TT
    | | > Hi TT,
    | >
    | > Thank you for posting in SBS newsgroup.
    | >
    | > Based on my experience, this issue can occur if the following DLLs get
    | > un-registered:
    | >
    | > TODOSNAP.DLL
    | > TODOHELP.DLL
    | >
    | > Please re-register the DLLs to resolve this problem. To do so:
    | >
    | > 1. Click Start -> Run, type "cmd" and click OK.
    | >
    | > 2. Run the following commands:
    | >
    | > regsvr32.exe "C:\Program Files\Microsoft
    | > BackOffice\Documentation\Tools\ToDoSnap.dll"
    | >
    | > regsvr32.exe "C:\Program Files\Microsoft
    | > BackOffice\Documentation\Tools\ToDoHelp.dll"
    | >
    | > You can also refer to the following KB article:
    | >
    | > 294148 BackOffice Snap-In Does Not Initialize When You Load the SBS 2000
    | > http://support.microsoft.com/?id=294148
    | >
    | > I appreciate your time. If you need any further assistance please do not
    | > hesitate to post back.
    | >
    | > Best regards,
    | >
    | > Crina Li (MSFT)
    | >
    | > Microsoft CSS Online Newsgroup Support
    | >
    | > Get Secure! - www.microsoft.com/security
    | >
    | > =====================================================
    | > This newsgroup only focuses on SBS technical issues. If you have issues
    | > regarding other Microsoft products, you'd better post in the
    corresponding
    | > newsgroups so that they can be resolved in an efficient and timely
    manner.
    | > You can locate the newsgroup here:
    | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | >
    | > When opening a new thread via the web interface, we recommend you check
    | > the
    | > "Notify me of replies" box to receive e-mail notifications when there
    are
    | > any updates in your thread. When responding to posts via your
    newsreader,
    | > please "Reply to Group" so that others may learn and benefit from your
    | > issue.
    | >
    | > Microsoft engineers can only focus on one issue per thread. Although we
    | > provide other information for your reference, we recommend you post
    | > different incidents in different threads to keep the thread clean. In
    | > doing
    | > so, it will ensure your issues are resolved in a timely manner.
    | >
    | > For urgent issues, you may want to contact Microsoft CSS directly.
    Please
    | > check http://support.microsoft.com for regional support phone numbers.
    | >
    | > Any input or comments in this thread are highly appreciated.
    | >
    | > =====================================================
    | >
    | > This posting is provided "AS IS" with no warranties, and confers no
    | > rights.
    | > --------------------
    | > | From: "TimeTraveller" <>
    | > | Subject: SBS Management Console - Snap-in
    | > | Date: Thu, 8 Dec 2005 19:49:34 -0000
    | > | | Newsgroups: microsoft.public.windows.server.sbs
    | > ||
    | > | Hello All,
    | > |
    | > | Having an issue today on a SBS server.
    | > |
    | > | When I try to access the TODO list in the Server management console.
    | > |
    | > | I am getting SNAP-IN Cannot be initialised errors to do with
    Backoffice.
    | > |
    | > | Any quick fixes?
    | > |
    | > | TT
    | > |
    | > |
    | > |
    | >
    |
    |
    |
     
    Crina Li, Dec 12, 2005
    #4
  5. Hi Crina,

    ok server restarted now, no change for the backoffice home section in the
    console.

    if I right click and try to configure views etc, the page waits a short time
    then the sbs console quits on me.

    Anything else that might need registering or files to check security on?

    TT
     
    TimeTraveller, Dec 12, 2005
    #5
  6. TimeTraveller

    Crina Li Guest

    Hi TT,

    Thanks for your reply.

    Do you mean the issue is as following now?

    1. Click Start and then click Small Business Server Administrator Console.
    2. Expand Small Business Server(BackOffice Manager) on the console and then
    right click Server Status(BackOffice Home) and select Configure View.
    3. After a short time, Small Business Server Administrator console quits.

    If I have misunderstood your concerns, please do not hesitate to let me
    know.

    Please try to register the dlls included in the folder "c:\Program
    Files\Microsoft BackOffice\Monitoring and see if it helps.

    If it still does not work, you may need to reinstall the administration
    tools:

    1. Click Add/Remove Programs and then high light Microsoft Small Business
    Server 2000 and click Change/Remove.
    2. On the wizard, click NEXT until Component Selection page.
    3. On the Component Selection page, expand Small Business Server.
    4. Click Administration, and then change the option from ''Maintenance'' to
    ''Reinstall''. By doing this, all the sub-items should be automatically set
    to ''Reinstall'' also.
    5. Complete the wizard to finish reinstalling all console-related files.

    Hope the above information helps and I look forward to hearing from you.

    Best regards,

    Crina Li (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    =====================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.

    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.
    --------------------
    | From: "TimeTraveller" <>
    || Subject: Re: SBS Management Console - Snap-in
    | Date: Mon, 12 Dec 2005 19:05:21 -0000
    | | Newsgroups: microsoft.public.windows.server.sbs
    | |
    | Hi Crina,
    |
    | ok server restarted now, no change for the backoffice home section in the
    | console.
    |
    | if I right click and try to configure views etc, the page waits a short
    time
    | then the sbs console quits on me.
    |
    | Anything else that might need registering or files to check security on?
    |
    | TT
    | | > Hi TT,
    | >
    | > Thanks for your reply.
    | >
    | > I am sorry for the delayed response due to weekend. Please understand
    that
    | > the newsgroups are staffed weekdays by Microsoft Support professionals
    to
    | > answer your systems and applications questions. Your understanding is
    | > greatly appreciated!
    | >
    | > I will look forward to your test result and if you have any questions or
    | > concerns, please do not hesitate to let me know.
    | >
    | > I am appreciated your time.
    | >
    | > Best regards,
    | >
    | > Crina Li (MSFT)
    | >
    | > Microsoft CSS Online Newsgroup Support
    | >
    | > Get Secure! - www.microsoft.com/security
    | >
    | > =====================================================
    | > This newsgroup only focuses on SBS technical issues. If you have issues
    | > regarding other Microsoft products, you'd better post in the
    corresponding
    | > newsgroups so that they can be resolved in an efficient and timely
    manner.
    | > You can locate the newsgroup here:
    | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | >
    | > When opening a new thread via the web interface, we recommend you check
    | > the
    | > "Notify me of replies" box to receive e-mail notifications when there
    are
    | > any updates in your thread. When responding to posts via your
    newsreader,
    | > please "Reply to Group" so that others may learn and benefit from your
    | > issue.
    | >
    | > Microsoft engineers can only focus on one issue per thread. Although we
    | > provide other information for your reference, we recommend you post
    | > different incidents in different threads to keep the thread clean. In
    | > doing
    | > so, it will ensure your issues are resolved in a timely manner.
    | >
    | > For urgent issues, you may want to contact Microsoft CSS directly.
    Please
    | > check http://support.microsoft.com for regional support phone numbers.
    | >
    | > Any input or comments in this thread are highly appreciated.
    | >
    | > =====================================================
    | >
    | > This posting is provided "AS IS" with no warranties, and confers no
    | > rights.
    | > --------------------
    | > | From: "TimeTraveller" <>
    | > | References: <OjYAFCD$>
    | > <a2PLOQH$>
    | > | Subject: Re: SBS Management Console - Snap-in
    | > | Date: Fri, 9 Dec 2005 16:22:58 -0000
    | > | Lines: 105
    | > | X-Priority: 3
    | > | X-MSMail-Priority: Normal
    | > | X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
    | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
    | > | X-RFC2646: Format=Flowed; Original
    | > | Message-ID: <e3xoSzN$>
    | > | Newsgroups: microsoft.public.windows.server.sbs
    | > | NNTP-Posting-Host: 82-34-13-254.cable.ubr02.basi.blueyonder.co.uk
    | > 82.34.13.254
    | > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
    | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:229095
    | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
    | > |
    | > | Well Done Crina,
    | > |
    | > | I have re-registered the DLL's ok and the initial problem is resolved
    | > |
    | > | I also performed the actions as mentioned in the article, I need to
    | > restart
    | > | the server but it looks like the BACKOFFICE HOME is the only link not
    | > | working now
    | > |
    | > | But will restart tonight and see the results
    | > |
    | > | Thanks
    | > |
    | > | TT
    | > | | > | > Hi TT,
    | > | >
    | > | > Thank you for posting in SBS newsgroup.
    | > | >
    | > | > Based on my experience, this issue can occur if the following DLLs
    get
    | > | > un-registered:
    | > | >
    | > | > TODOSNAP.DLL
    | > | > TODOHELP.DLL
    | > | >
    | > | > Please re-register the DLLs to resolve this problem. To do so:
    | > | >
    | > | > 1. Click Start -> Run, type "cmd" and click OK.
    | > | >
    | > | > 2. Run the following commands:
    | > | >
    | > | > regsvr32.exe "C:\Program Files\Microsoft
    | > | > BackOffice\Documentation\Tools\ToDoSnap.dll"
    | > | >
    | > | > regsvr32.exe "C:\Program Files\Microsoft
    | > | > BackOffice\Documentation\Tools\ToDoHelp.dll"
    | > | >
    | > | > You can also refer to the following KB article:
    | > | >
    | > | > 294148 BackOffice Snap-In Does Not Initialize When You Load the SBS
    | > 2000
    | > | > http://support.microsoft.com/?id=294148
    | > | >
    | > | > I appreciate your time. If you need any further assistance please
    do
    | > not
    | > | > hesitate to post back.
    | > | >
    | > | > Best regards,
    | > | >
    | > | > Crina Li (MSFT)
    | > | >
    | > | > Microsoft CSS Online Newsgroup Support
    | > | >
    | > | > Get Secure! - www.microsoft.com/security
    | > | >
    | > | > =====================================================
    | > | > This newsgroup only focuses on SBS technical issues. If you have
    | > issues
    | > | > regarding other Microsoft products, you'd better post in the
    | > corresponding
    | > | > newsgroups so that they can be resolved in an efficient and timely
    | > manner.
    | > | > You can locate the newsgroup here:
    | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | > | >
    | > | > When opening a new thread via the web interface, we recommend you
    | > check
    | > | > the
    | > | > "Notify me of replies" box to receive e-mail notifications when
    there
    | > are
    | > | > any updates in your thread. When responding to posts via your
    | > newsreader,
    | > | > please "Reply to Group" so that others may learn and benefit from
    your
    | > | > issue.
    | > | >
    | > | > Microsoft engineers can only focus on one issue per thread.
    Although
    | > we
    | > | > provide other information for your reference, we recommend you post
    | > | > different incidents in different threads to keep the thread clean.
    In
    | > | > doing
    | > | > so, it will ensure your issues are resolved in a timely manner.
    | > | >
    | > | > For urgent issues, you may want to contact Microsoft CSS directly.
    | > Please
    | > | > check http://support.microsoft.com for regional support phone
    numbers.
    | > | >
    | > | > Any input or comments in this thread are highly appreciated.
    | > | >
    | > | > =====================================================
    | > | >
    | > | > This posting is provided "AS IS" with no warranties, and confers no
    | > | > rights.
    | > | > --------------------
    | > | > | From: "TimeTraveller" <>
    | > | > | Subject: SBS Management Console - Snap-in
    | > | > | Date: Thu, 8 Dec 2005 19:49:34 -0000
    | > | > | | Newsgroups: microsoft.public.windows.server.sbs
    | > | > ||
    | > | > | Hello All,
    | > | > |
    | > | > | Having an issue today on a SBS server.
    | > | > |
    | > | > | When I try to access the TODO list in the Server management
    console.
    | > | > |
    | > | > | I am getting SNAP-IN Cannot be initialised errors to do with
    | > Backoffice.
    | > | > |
    | > | > | Any quick fixes?
    | > | > |
    | > | > | TT
    | > | > |
    | > | > |
    | > | > |
    | > | >
    | > |
    | > |
    | > |
    | >
    |
    |
    |
     
    Crina Li, Dec 13, 2005
    #6
  7. 100% top marks Crina

    Registering the monitoring DLL's corrected the issue.

    TT
     
    TimeTraveller, Dec 13, 2005
    #7
  8. TimeTraveller

    Crina Li Guest

    Hi TT

    Thanks for your reply.

    I am glad to hear the problem is resolved.

    It is my pleasure to work with you in this post. If you encounter any
    difficulties in the future, please submit the post to the newsgroup. We
    are glad to be of the assistance.

    Again, thank you for using Microsoft newsgroup. Have a nice day. :)

    Best regards,

    Crina Li (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    =====================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.

    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.
    --------------------
    | From: "TimeTraveller" <>
    | References: <OjYAFCD$>
    <a2PLOQH$>
    <e3xoSzN$>
    <7TYY#Tw$>
    <eD9Vs70$>
    <JbJOtQ8$>
    | Subject: Re: SBS Management Console - Snap-in
    | Date: Tue, 13 Dec 2005 20:40:20 -0000
    | Lines: 322
    | X-Priority: 3
    | X-MSMail-Priority: Normal
    | X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
    | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
    | X-RFC2646: Format=Flowed; Original
    | Message-ID: <>
    | Newsgroups: microsoft.public.windows.server.sbs
    | NNTP-Posting-Host: 82-34-13-254.cable.ubr02.basi.blueyonder.co.uk
    82.34.13.254
    | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
    | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:229889
    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    |
    | 100% top marks Crina
    |
    | Registering the monitoring DLL's corrected the issue.
    |
    | TT
    |
    | | > Hi TT,
    | >
    | > Thanks for your reply.
    | >
    | > Do you mean the issue is as following now?
    | >
    | > 1. Click Start and then click Small Business Server Administrator
    Console.
    | > 2. Expand Small Business Server(BackOffice Manager) on the console and
    | > then
    | > right click Server Status(BackOffice Home) and select Configure View.
    | > 3. After a short time, Small Business Server Administrator console
    quits.
    | >
    | > If I have misunderstood your concerns, please do not hesitate to let me
    | > know.
    | >
    | > Please try to register the dlls included in the folder "c:\Program
    | > Files\Microsoft BackOffice\Monitoring and see if it helps.
    | >
    | > If it still does not work, you may need to reinstall the administration
    | > tools:
    | >
    | > 1. Click Add/Remove Programs and then high light Microsoft Small
    Business
    | > Server 2000 and click Change/Remove.
    | > 2. On the wizard, click NEXT until Component Selection page.
    | > 3. On the Component Selection page, expand Small Business Server.
    | > 4. Click Administration, and then change the option from
    ''Maintenance''
    | > to
    | > ''Reinstall''. By doing this, all the sub-items should be automatically
    | > set
    | > to ''Reinstall'' also.
    | > 5. Complete the wizard to finish reinstalling all console-related files.
    | >
    | > Hope the above information helps and I look forward to hearing from you.
    | >
    | > Best regards,
    | >
    | > Crina Li (MSFT)
    | >
    | > Microsoft CSS Online Newsgroup Support
    | >
    | > Get Secure! - www.microsoft.com/security
    | >
    | > =====================================================
    | > This newsgroup only focuses on SBS technical issues. If you have issues
    | > regarding other Microsoft products, you'd better post in the
    corresponding
    | > newsgroups so that they can be resolved in an efficient and timely
    manner.
    | > You can locate the newsgroup here:
    | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | >
    | > When opening a new thread via the web interface, we recommend you check
    | > the
    | > "Notify me of replies" box to receive e-mail notifications when there
    are
    | > any updates in your thread. When responding to posts via your
    newsreader,
    | > please "Reply to Group" so that others may learn and benefit from your
    | > issue.
    | >
    | > Microsoft engineers can only focus on one issue per thread. Although we
    | > provide other information for your reference, we recommend you post
    | > different incidents in different threads to keep the thread clean. In
    | > doing
    | > so, it will ensure your issues are resolved in a timely manner.
    | >
    | > For urgent issues, you may want to contact Microsoft CSS directly.
    Please
    | > check http://support.microsoft.com for regional support phone numbers.
    | >
    | > Any input or comments in this thread are highly appreciated.
    | >
    | > =====================================================
    | >
    | > This posting is provided "AS IS" with no warranties, and confers no
    | > rights.
    | > --------------------
    | > | From: "TimeTraveller" <>
    | > || Subject: Re: SBS Management Console - Snap-in
    | > | Date: Mon, 12 Dec 2005 19:05:21 -0000
    | > | | Newsgroups: microsoft.public.windows.server.sbs
    | > | |
    | > | Hi Crina,
    | > |
    | > | ok server restarted now, no change for the backoffice home section in
    | > the
    | > | console.
    | > |
    | > | if I right click and try to configure views etc, the page waits a
    short
    | > time
    | > | then the sbs console quits on me.
    | > |
    | > | Anything else that might need registering or files to check security
    on?
    | > |
    | > | TT
    | > | | > | > Hi TT,
    | > | >
    | > | > Thanks for your reply.
    | > | >
    | > | > I am sorry for the delayed response due to weekend. Please
    understand
    | > that
    | > | > the newsgroups are staffed weekdays by Microsoft Support
    professionals
    | > to
    | > | > answer your systems and applications questions. Your understanding
    is
    | > | > greatly appreciated!
    | > | >
    | > | > I will look forward to your test result and if you have any
    questions
    | > or
    | > | > concerns, please do not hesitate to let me know.
    | > | >
    | > | > I am appreciated your time.
    | > | >
    | > | > Best regards,
    | > | >
    | > | > Crina Li (MSFT)
    | > | >
    | > | > Microsoft CSS Online Newsgroup Support
    | > | >
    | > | > Get Secure! - www.microsoft.com/security
    | > | >
    | > | > =====================================================
    | > | > This newsgroup only focuses on SBS technical issues. If you have
    | > issues
    | > | > regarding other Microsoft products, you'd better post in the
    | > corresponding
    | > | > newsgroups so that they can be resolved in an efficient and timely
    | > manner.
    | > | > You can locate the newsgroup here:
    | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | > | >
    | > | > When opening a new thread via the web interface, we recommend you
    | > check
    | > | > the
    | > | > "Notify me of replies" box to receive e-mail notifications when
    there
    | > are
    | > | > any updates in your thread. When responding to posts via your
    | > newsreader,
    | > | > please "Reply to Group" so that others may learn and benefit from
    your
    | > | > issue.
    | > | >
    | > | > Microsoft engineers can only focus on one issue per thread.
    Although
    | > we
    | > | > provide other information for your reference, we recommend you post
    | > | > different incidents in different threads to keep the thread clean.
    In
    | > | > doing
    | > | > so, it will ensure your issues are resolved in a timely manner.
    | > | >
    | > | > For urgent issues, you may want to contact Microsoft CSS directly.
    | > Please
    | > | > check http://support.microsoft.com for regional support phone
    numbers.
    | > | >
    | > | > Any input or comments in this thread are highly appreciated.
    | > | >
    | > | > =====================================================
    | > | >
    | > | > This posting is provided "AS IS" with no warranties, and confers no
    | > | > rights.
    | > | > --------------------
    | > | > | From: "TimeTraveller" <>
    | > | > | References: <OjYAFCD$>
    | > | > <a2PLOQH$>
    | > | > | Subject: Re: SBS Management Console - Snap-in
    | > | > | Date: Fri, 9 Dec 2005 16:22:58 -0000
    | > | > | Lines: 105
    | > | > | X-Priority: 3
    | > | > | X-MSMail-Priority: Normal
    | > | > | X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
    | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
    | > | > | X-RFC2646: Format=Flowed; Original
    | > | > | Message-ID: <e3xoSzN$>
    | > | > | Newsgroups: microsoft.public.windows.server.sbs
    | > | > | NNTP-Posting-Host: 82-34-13-254.cable.ubr02.basi.blueyonder.co.uk
    | > | > 82.34.13.254
    | > | > | Path:
    | > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
    | > | > | Xref: TK2MSFTNGXA02.phx.gbl
    | > microsoft.public.windows.server.sbs:229095
    | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
    | > | > |
    | > | > | Well Done Crina,
    | > | > |
    | > | > | I have re-registered the DLL's ok and the initial problem is
    | > resolved
    | > | > |
    | > | > | I also performed the actions as mentioned in the article, I need
    to
    | > | > restart
    | > | > | the server but it looks like the BACKOFFICE HOME is the only link
    | > not
    | > | > | working now
    | > | > |
    | > | > | But will restart tonight and see the results
    | > | > |
    | > | > | Thanks
    | > | > |
    | > | > | TT
    | > | > | | > | > | > Hi TT,
    | > | > | >
    | > | > | > Thank you for posting in SBS newsgroup.
    | > | > | >
    | > | > | > Based on my experience, this issue can occur if the following
    DLLs
    | > get
    | > | > | > un-registered:
    | > | > | >
    | > | > | > TODOSNAP.DLL
    | > | > | > TODOHELP.DLL
    | > | > | >
    | > | > | > Please re-register the DLLs to resolve this problem. To do so:
    | > | > | >
    | > | > | > 1. Click Start -> Run, type "cmd" and click OK.
    | > | > | >
    | > | > | > 2. Run the following commands:
    | > | > | >
    | > | > | > regsvr32.exe "C:\Program Files\Microsoft
    | > | > | > BackOffice\Documentation\Tools\ToDoSnap.dll"
    | > | > | >
    | > | > | > regsvr32.exe "C:\Program Files\Microsoft
    | > | > | > BackOffice\Documentation\Tools\ToDoHelp.dll"
    | > | > | >
    | > | > | > You can also refer to the following KB article:
    | > | > | >
    | > | > | > 294148 BackOffice Snap-In Does Not Initialize When You Load the
    | > SBS
    | > | > 2000
    | > | > | > http://support.microsoft.com/?id=294148
    | > | > | >
    | > | > | > I appreciate your time. If you need any further assistance
    please
    | > do
    | > | > not
    | > | > | > hesitate to post back.
    | > | > | >
    | > | > | > Best regards,
    | > | > | >
    | > | > | > Crina Li (MSFT)
    | > | > | >
    | > | > | > Microsoft CSS Online Newsgroup Support
    | > | > | >
    | > | > | > Get Secure! - www.microsoft.com/security
    | > | > | >
    | > | > | > =====================================================
    | > | > | > This newsgroup only focuses on SBS technical issues. If you have
    | > | > issues
    | > | > | > regarding other Microsoft products, you'd better post in the
    | > | > corresponding
    | > | > | > newsgroups so that they can be resolved in an efficient and
    timely
    | > | > manner.
    | > | > | > You can locate the newsgroup here:
    | > | > | >
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | > | > | >
    | > | > | > When opening a new thread via the web interface, we recommend
    you
    | > | > check
    | > | > | > the
    | > | > | > "Notify me of replies" box to receive e-mail notifications when
    | > there
    | > | > are
    | > | > | > any updates in your thread. When responding to posts via your
    | > | > newsreader,
    | > | > | > please "Reply to Group" so that others may learn and benefit
    from
    | > your
    | > | > | > issue.
    | > | > | >
    | > | > | > Microsoft engineers can only focus on one issue per thread.
    | > Although
    | > | > we
    | > | > | > provide other information for your reference, we recommend you
    | > post
    | > | > | > different incidents in different threads to keep the thread
    clean.
    | > In
    | > | > | > doing
    | > | > | > so, it will ensure your issues are resolved in a timely manner.
    | > | > | >
    | > | > | > For urgent issues, you may want to contact Microsoft CSS
    directly.
    | > | > Please
    | > | > | > check http://support.microsoft.com for regional support phone
    | > numbers.
    | > | > | >
    | > | > | > Any input or comments in this thread are highly appreciated.
    | > | > | >
    | > | > | > =====================================================
    | > | > | >
    | > | > | > This posting is provided "AS IS" with no warranties, and
    confers
    | > no
    | > | > | > rights.
    | > | > | > --------------------
    | > | > | > | From: "TimeTraveller" <>
    | > | > | > | Subject: SBS Management Console - Snap-in
    | > | > | > | Date: Thu, 8 Dec 2005 19:49:34 -0000
    | > | > | > | | Newsgroups: microsoft.public.windows.server.sbs
    | > | > | > ||
    | > | > | > | Hello All,
    | > | > | > |
    | > | > | > | Having an issue today on a SBS server.
    | > | > | > |
    | > | > | > | When I try to access the TODO list in the Server management
    | > console.
    | > | > | > |
    | > | > | > | I am getting SNAP-IN Cannot be initialised errors to do with
    | > | > Backoffice.
    | > | > | > |
    | > | > | > | Any quick fixes?
    | > | > | > |
    | > | > | > | TT
    | > | > | > |
    | > | > | > |
    | > | > | > |
    | > | > | >
    | > | > |
    | > | > |
    | > | > |
    | > | >
    | > |
    | > |
    | > |
    | >
    |
    |
    |
     
    Crina Li, Dec 14, 2005
    #8
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