Scan Disk does not run on startup

Discussion in 'Windows Vista Performance' started by Jeff, May 8, 2007.

  1. Jeff

    Jeff Guest

    I’m trying to use Vista’s Backup and Restore Center to backup my files on an
    external hard drive (SmartDisk, Firelite). When I select the disks that I
    want to backup in the Backup and Restore Center program, an error message
    pops up which tells me “The Disk C: has errors.†I click the link to check
    the disk for errors, and schedule a Check disk for the next time Windows
    starts up. I close all my programs and restart my computer – Vista starts
    normally with no Error Check. I go to Computer -> C:-> Properties-> Error
    Checking and choose to Check Disk at the next start up. I turn off the
    machine this time, and turn it on again. Still nothing. I’ve done this
    about 4 times with no results. What could be the problem?
     
    Jeff, May 8, 2007
    #1
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  2. Jeff

    Mary Guest

    If you run Chkdsk with no parameters or you don't select Fix Errors, this is
    normal. To see the results or watch it run, you must add the /R. Like this:
    CHKDSK /R Leave a space before the /R. Smartdisk and firelite might not be
    vista compatible. Check with the manufacturers. There might be nothing wrong
    with the disk. It could be those programs do not recognize the OS.
     
    Mary, May 8, 2007
    #2
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  3. Jeff

    Jeff Guest

    When I type in CHKDSK /R a DOS window pops up for a split second then
    disappears. I opened the Task Manager and don't see Check Disk or anything
    similar in the applications/processes tabs. I just bought this computer a
    month ago from Dell - what can I do?
     
    Jeff, May 8, 2007
    #3
  4. Jeff

    Dutchscout Guest

    Hey Jeff-

    (If you don't want the technical stuff just jump to the starred portion)
    I'm having the same problem (with a Vista Dell)- it's not that chkdsk
    doesn't show anything on boot, it's that it doesn't run on boot at all, and
    the 'dirty bit' is still set on drive c. I contacted Dell about this problem
    and didn't get too much help. I eventually just booted up from the
    installation DVD and ran chkdsk. A little background - whenever windows
    thinks there might be file system errors, like a power failure during a file
    transfer, etc. Windows (XP and Vista) sets what's called the dirty bit on the
    volume to remind itself to check the volume. If windows is working
    correctly, it will automatically scan this volume during the next bootup.
    This is not happening in our case.

    There is an easy way to check if a volume has the dirty bit set. You simply
    run cmd.exe (Command Prompt) as Administrator (right click... run as
    Administrator) then enter

    'fsutil dirty query c:'

    if the bit is set, you get the message:

    'Volume - c: is Dirty'

    and the backup utility won't run. In fact, you can even set the bit 'on'
    manually with 'fsutil dirty set c:' to 'force' windows to think the drive is
    dirty and automatically scan it on the next boot. Unfortunately, Vista is
    still not scanning my drive either, and there is no command in fsutil to
    'unset' the dirty bit. The only way I know of is to run chkdsk with repair
    options. Then Windows verifies the file system is in good shape and resets
    the volume's 'dirty bit.' However, since Windows won't repair the drive
    while it's in use, you have to use the Installation DVD. So,

    * * * *
    The solution for you is to boot to the Vista installation DVD, choose repair
    console, then run chkdsk with repair options. If you use the command line in
    the repair utility, this would be:
    chkdsk c: /r
    * * * *

    I hope this helps you fix your problem. Unfortunately for me, I'm having
    the same problem but I'm out of country right now and I left my installation
    DVD at home :'(

    dutchscout

    PS I am still frustrated with this problem, and I may contact Microsoft and
    pay the $50 to have them tell me what's wrong. I'm still covered by Dell
    support, but they're new at this Vista thing too, so they may not know what
    to do either.
     
    Dutchscout, May 22, 2007
    #4
  5. Jeff

    SteveAB Guest

    I have a three month old Dell laptop and am having the same problem running
    scan disk, although I was doing it as part of routine maintenance. I spent
    40 minutes on the phone with Dell and they could not tell me what the problem
    was. Clearly this is a Dell issue.
     
    SteveAB, May 22, 2007
    #5
  6. Jeff

    Dutchscout Guest

    I just resent the issue to Dell. I hope I get a response... Maybe they'll
    put up a hotfix or something...

    dutchscout
     
    Dutchscout, May 22, 2007
    #6
  7. Jeff

    SteveAB Guest

    First, I ran "fsutil dirty query c:" and it came back "NOT dirty." So there
    is clearly something else going on here.

    I called Microsoft and spent 2 hours on the phone with a quite knowledgable
    tech, who periodically consulted with this colleagues. We tried all sorts of
    things, none successful. MS has not elevated the problem to their "research
    team," and are supossed to call me back on Thursday. If they find a fix, I
    will post it here.
     
    SteveAB, May 23, 2007
    #7
  8. Jeff

    Dutchscout Guest

    Ahah!

    Okay, I got the no-scan-on-startup problem fixed on my computer. Credit
    definately goes to the blogger who posted on this topic. I'll add the link,
    but know that the first 3/4 of the article includes some frustrated
    profanity. In a nutshell the stupid autochk.exe file is corrupted somehow,
    so all you do is replace it. This takes some work in Vista, but it worked
    for me. My computer scanned! I believe this was the real problem because my
    computer used to scan itself, but wouldn't after a while. There is a very
    significant chance the problem came from a microsoft hotfix. I'll leave it
    to them to figure out if that's what happened or which hotfix, etc... All I
    care about is my computer scans itself without recovery console :) So here
    are the steps to fix this problem in Vista... the only problem is you will
    need a windows XP Install disk (I'll explain why...)

    Go to C:\Windows\System32
    Right click on Autochk.exe -> Properties
    Click the Security tab, then click Advanced (button)
    On the new window 'Advanced Security Settings for Autochk.exe' click the
    'Owner' tab
    Below the box labeled 'Change owner to:' click 'Edit...'
    In the new window, under 'Change owner to:' select yourself (or the
    Administrators group), then click OK
    Close all property windows for autochk.exe, then go back to (right click)
    Properties->Security
    Click 'Edit...'
    On the window 'Permissions for Autochk.exe' select the Administrators group,
    then under 'Allow' click the 'Full Control' checkbox
    Click OK and close the property windows
    Ok...NOW you can rename autochk.exe to autochk_old.exe (that took a lot of
    work!)

    Now, I looked at Vista's installation DVD. All of the system files are
    tucked nicely into 1 .wim file. This is a windows image file, and I'm not
    sure how to pull the files out of it, so I just grabbed a handy XP
    installation CD. The autochk.exe file is located at
    (DriveLetter):\I386\AUTOCHK.EXE

    Copy the AUTOCHK.EXE file from the XP installation disk to
    C:\WINDOWS\SYSTEM32\AUTOCHK.EXE and you should be good to go!

    I'll recontact Dell with this information, apparently other (non-Dell) users
    are having this problem too.

    Oh, yeah, the site where I found the solution:
    "http://www.suehappycowboy.org/blog/?p=112" Thanks very very much!

    dutchscout

    PS As a followup, I searched online for 'how to open a wim file' in order to
    get the vista 'version' AUTOCHK.EXE from the install.wim file on the install
    disk. The process seems a little complicated, but there is a toolkit from
    Microsoft for it. I'm probably just going to stick with the XP version until
    there is a hotfix for this problem. The Microsoft toolkit for .wim files is
    called the Windows Automated Installation Kit (WAIK) and is mostly for system
    administrators. If you want to, though give it a try and let me know how it
    goes! You might want to read this first:
    http://www.windowsitpro.com/Article/ArticleID/94616/94616.html
     
    Dutchscout, May 30, 2007
    #8
  9. Jeff

    SteveAB Guest

    You did much better than I did. I spent approximately 8 hours on the phone
    with Microsoft tech reps; apparently at a fairly high level. We got close to
    what you did, but did not copy the file from the disk. Ultimately, they had
    me do a reinstall of Vista overwriting the current version (I did not have to
    clean the harddrive). Although it took an hour or 2 to run, when it was done
    chkdsk worked properly. The only problem was that it wiped out my sound
    driver, and it took me a while to figure out the fix (For anyone else
    reading this with the same problem, find the new driver on Dell's website.
    Don't just download it. Open the detailed instructions and follow them
    carefully.
     
    SteveAB, May 31, 2007
    #9
  10. Jeff

    Dutchscout Guest

    Hey Jeff... I'm just reentering this in case you didn't get the reply earlier

    Ahah!

    Okay, I got the no-scan-on-startup problem fixed on my computer. Credit
    definately goes to the blogger who posted on this topic. I'll add the link,
    but know that the first 3/4 of the article includes some frustrated
    profanity. In a nutshell the stupid autochk.exe file is corrupted somehow,
    so all you do is replace it. This takes some work in Vista, but it worked
    for me. My computer scanned! I believe this was the real problem because my
    computer used to scan itself, but wouldn't after a while. There is a very
    significant chance the problem came from a microsoft hotfix. I'll leave it
    to them to figure out if that's what happened or which hotfix, etc... All I
    care about is my computer scans itself without recovery console :) So here
    are the steps to fix this problem in Vista... the only problem is you will
    need a windows XP Install disk (I'll explain why...)

    Go to C:\Windows\System32
    Right click on Autochk.exe -> Properties
    Click the Security tab, then click Advanced (button)
    On the new window 'Advanced Security Settings for Autochk.exe' click the
    'Owner' tab
    Below the box labeled 'Change owner to:' click 'Edit...'
    In the new window, under 'Change owner to:' select yourself (or the
    Administrators group), then click OK
    Close all property windows for autochk.exe, then go back to (right click)
    Properties->Security
    Click 'Edit...'
    On the window 'Permissions for Autochk.exe' select the Administrators group,
    then under 'Allow' click the 'Full Control' checkbox
    Click OK and close the property windows
    Ok...NOW you can rename autochk.exe to autochk_old.exe (that took a lot of
    work!)

    Now, I looked at Vista's installation DVD. All of the system files are
    tucked nicely into 1 .wim file. This is a windows image file, and I'm not
    sure how to pull the files out of it, so I just grabbed a handy XP
    installation CD. The autochk.exe file is located at
    (DriveLetter):\I386\AUTOCHK.EXE

    Copy the AUTOCHK.EXE file from the XP installation disk to
    C:\WINDOWS\SYSTEM32\AUTOCHK.EXE and you should be good to go!

    I'll recontact Dell with this information, apparently other (non-Dell) users
    are having this problem too.

    Oh, yeah, the site where I found the solution:
    "http://www.suehappycowboy.org/blog/?p=112" Thanks very very much!

    dutchscout

    PS As a followup, I searched online for 'how to open a wim file' in order to
    get the vista 'version' AUTOCHK.EXE from the install.wim file on the install
    disk. The process seems a little complicated, but there is a toolkit from
    Microsoft for it. I'm probably just going to stick with the XP version until
    there is a hotfix for this problem. The Microsoft toolkit for .wim files is
    called the Windows Automated Installation Kit (WAIK) and is mostly for system
    administrators. If you want to, though give it a try and let me know how it
    goes! You might want to read this first:
    http://www.windowsitpro.com/Article/ArticleID/94616/94616.html
     
    Dutchscout, May 31, 2007
    #10
  11. Jeff

    Dutchscout Guest

    Interesting followup... It's been a week or to and the file is corrupt again.
    It worked before, but now it (autochk.exe) gives the error message "Program
    too big to fit in memory" and chkdsk won't run on startup. I'm just going to
    replace the file, but I want to see when it happens again... So it looks
    like this problem can be a recurring one. Could you check and see if it
    happened again to your system (by scheduling a chkdsk scan). I'd be
    interested to know if the problem comes back for you too.

    dutchscout
     
    Dutchscout, Jun 6, 2007
    #11
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