Scanners and Cameras Applet Problem

Discussion in 'Windows Vista Hardware' started by Paul M, Nov 27, 2007.

  1. Paul M

    Paul M Guest

    Hopefully, this will get some attention here!

    I recently installed Nuance PaperPort 11 for Vista onto my computer. I also
    installed the Vista drivers for my HP ScanJet 5590.

    I should be able to assign the five buttons on the front of the 5590 using
    the Events tab on the Scanners and Cameras Control Panel applet in Vista to
    launch PaperPort from any of those buttons. I should then be able to assign
    particular scan profiles for each of those buttons from the Options/Buttons
    menus in PaperPort. The latter cannot be done without the former!

    However, when I attempt to change the Action on the Event menu in the
    Control Panel applet, I receive an "Event registration failed" error that
    states, "The attempt to change the registered event handler failed. Please
    make sure the device is turned on and connected properly."

    The device is turned on and connected properly and functions. I have
    attached a snip of the error and screens to this message. If someone has
    experienced this and has a solution, please reply. Thanks!
    Paul M, Nov 27, 2007
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