Screen freezes with a Yellow and white checkard effect

Discussion in 'Windows Vista General Discussion' started by Noycie, Jun 1, 2008.

  1. Noycie

    Noycie Guest


    Help needed. I have new computer, but about two week after purchase this
    problem started.
    The screen freezes with a Yellow and white checkard effect, then goes
    black. The computer is still running but not the screen. The only thing to do
    it hold the on off button on the tower and reboot. This happened a few times,
    and I was going to contact my supplier. Then it stopped for about two weeks.
    But it has just happened again????

    Any ideas what the problem is???
    Noycie, Jun 1, 2008
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  2. Noycie

    Mick Murphy Guest

    It is in your Graphics. Have you updated the Graphics Drivers?
    It is under Warranty; if you are not sure, get them to do it!
    Mick Murphy, Jun 1, 2008
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  3. Noycie

    Malke Guest

    As Mr. Murphy said, you have a problem with your graphics card. However, it
    is unlikely to be a software (drivers) issue. Although you didn't say when
    this happens, the symptoms you describe are of a faulty video card.
    Hardware failures tend to be random until the component dies forever so
    your experience of it stopping and starting is normal.

    New computer + hardware problems like yours = take it back for
    repair/replacement immediately.

    Malke, Jun 1, 2008
  4. Noycie

    Noycie Guest


    Willget in touch with the people I purchased it from tomorrw.

    Noycie, Jun 1, 2008
  5. Noycie

    Noycie Guest


    Noycie, Jun 1, 2008
  6. Noycie

    Mick Murphy Guest

    Hi Malke; the name's Mick, not Mr!
    I don't stand on formalities!
    Mick Murphy, Jun 1, 2008
  7. Noycie

    Malke Guest

    OK, Mick! I just like to be polite until invited to call someone by their
    first name. Since you invited me, Mick it shall be. :)


    Malke, Jun 2, 2008
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