SCVHost crashes windows following Windows Update

Discussion in 'Windows Update' started by IanG, Mar 14, 2007.

  1. IanG

    IanG Guest

    The last group of windows updates failed with the PC freezing at the 'Do not
    switch off your computer... message.

    Now the following error appears each time the laptop is started about 30
    seconds ofter the desktop appears.

    SVChost.exe application error
    The instruction at “0x745f2780†referenced memory at “0x00000000â€.
    The memory could not be “readâ€.

    After the error windows shuts down.

    The laptop is a Dell. They are saying that windows update is attempting to
    update dlls but is finding conflicts. As a result 7 dlls need to be
    re-registered. They will tell us which dlls to fix but only if we pay them
    for the information.

    The error does not appear if the laptop is booted in safe mode.

    Any help or suggestions would be welcome.
     
    IanG, Mar 14, 2007
    #1
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  2. IanG

    johnmattoon Guest

    There are 2 fixes for this, one involves dealing with Microsoft and
    should be a permanent fix. the other you can do yourself, but may
    only be a temporary fix.

    The temp fix is here

    http://swigartconsulting.blogs.com/tech_blender/2006/07/windows_update_.html

    This will work untill your next automatic update runs, then your
    problem will be back and you will have to repeat this process.

    The permanent fix is here

    http://support.microsoft.com/kb/916089/en-us

    this will tell you about the problem and give you info on how to get a
    hotfix from Microsoft. (they should not charge you)

    I was able to find a link to the hotfix on line but cannot remember
    where.
     
    johnmattoon, Mar 20, 2007
    #2
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  3. IanG

    PA Bear Guest

    You receive an error message after a Windows XP-based computer runs an
    automatic update, and you may be unable to run any programs after you close
    the "svchost.exe - Application Error" error message dialog box:
    http://support.microsoft.com/kb/927385
     
    PA Bear, Mar 21, 2007
    #3
  4. IanG

    IanG Guest

    Thanks John & Bear.

    I had additional tried to find info about this on this site, but failed to
    find anything due to the typo SCV instead of SVC. Once I realised I found
    enough info to get the system back up and running.

    I will review the links you have privided to see if I can fix it permanently.

    Thanks again
     
    IanG, Mar 21, 2007
    #4
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