Search not finding file using 1 word, but will find using another

Discussion in 'Windows Vista General Discussion' started by Tammy, Feb 5, 2008.

  1. Tammy

    Tammy Guest


    I'm finding this a little strange...

    We use Vista, love it, but found something strange when trying to search for
    a file. When we type a specific word ("Jedi") - the file is not found. When I
    use another word from the document ("quiz") the file is found. It's not a
    spelling issue.

    Does anyone have any idea why the system would return a found file based on
    one word, but not another? The words are in the same file. I don't think case
    is an issue because the file was found regardless of whether we spelled
    "quiz" or "Quiz."

    Thanks for any help with this mystery!
    Tammy, Feb 5, 2008
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  2. Tammy

    john Guest

    here's your answer
    john, Feb 5, 2008
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  3. Tammy

    Jon Guest

    He forgot the quotes ....

    Start >
    "windows calendar"
    "windows photo"
    "windows mail"

    Otherwise certain keywords trigger other responses eg calendar for calendar
    (.ics) files etc
    Jon, Feb 5, 2008
  4. Tammy

    Jon Guest

    Yeah, that is a strange one. Can't reproduce it here.

    What's the extension for the file eg .doc. .txt. pdf rtf etc ? Or if you
    don't know that one, which application is used to open it? This will affect
    the the particular 'IFilter' used by Search to process the file.

    Also are there any characters adjacent to the text that is not found, or any
    other anomalies like missing spaces (post a portion of text that isn't found
    if you like)? For example Jedi wouldn't be found in the first of these
    sentences, but should be in the second

    I can't find theJedi
    The Jedi was very happy when found.
    Jon, Feb 5, 2008
  5. Tammy

    Dave Guest

    Search works just fine even without quotes. This video is a prime example
    of what happens when people start messing with their computer settings then
    blame the OS for not working right.

    It's like changing two sparkplug wires around on your Ford, then saying
    "Ford is a piece of crap because the engine doesn't run smooth".
    Dave, Feb 5, 2008
  6. John: On *my* Vista installation, not a single example from the YouTube
    video worked the "wrong" way, as shown in the video. (Gee, that sentence was
    difficult to construct clearly. Kind of like trying to prove a negative,
    with words.) I couldn't believe what I was seeing in the video, and my heart
    was pounding as I immediately raced to try to reproduce the issue. My Search
    Companion/Vista Search* worked flawlessly on Vista Ultimate x64 with SP1
    (RC). (Maybe the SP solved that anomaly, but I sure don't recall seeing
    anything quite like that behavior pre-SP1.) Enough about the sidetrack.

    Tammy: I could not reproduce the OP's problem finding a document with quiz,
    Jedi, and variations of those words contained in the document. The only
    thing I can offer is another question to the OP: Did you by chance include
    the word q-u-i-z in the filename but not the word j-e-d-i? If so, and if
    your index is not set to search by content but only by filename, then
    perhaps that's why you're finding the file using q-u-i-z but not j-e-d-i.

    *What's its official and/or proper name? Is it "Search Companion?" If not,
    what is it? (Same for the "orb" or "Start button." What's its *real* name?)

    Brian Bradley, Feb 6, 2008
  7. Tammy

    Jon Guest

    You hit the nail on the head with that one.

    This particular "bug" I believe is caused by checking the 'Use Natural
    Language Search' option at

    (explorer window) > Organize > Folder and Search Options > Search

    which allows you enter phrases like

    photo taken last week
    mail from Bill


    but which will also affect the nature of other searches.

    To be fair there's not alot of documentation on it (I wish there was more).
    My suspicion there is that it's going to feature more heavily in Windows 7
    (from the brief snippets I've seen thus far), but it would be good if there
    was more information available so that Vista users could also take advantage
    of it.
    Jon, Feb 6, 2008
  8. Tammy

    Tammy Guest

    Hi Brian,

    Thanks so much for your reply. No, the word q-u-i-z is not in the filename.
    I tried this search from a home computer and had no problem at all finding
    the file using
    j-e-d-i or q-u-i-z. The system found the file every time. I realized I was
    using the C: drive at home, so thought that maybe this was a network issue,
    since the file at the office is stored on a network drive. However, when I
    tried to search today using a folder stored on the C: drive, I had the same
    problem. Would find the file using
    q-u-i-z, but not j-e-d-i.

    I think the "official" name for the actual search window is "Search Results
    folder." The "orb" is called "The Microsoft Office Button," and the "start
    button" is called the "Start button."

    Thanks, again for taking the time to respond!
    Tammy, Feb 6, 2008
  9. Tammy

    Tammy Guest

    Hi John,

    Thanks for posting the link. When I saw the subject, though, I did think it
    was just going to be another "Bash Vista and I hate Microsoft" type thing and
    actually closed it without playing the video. After reading a couple more
    posts, I went back to it and watched. It was pretty interesting, and made me
    immediately try some more experimenting. However, i did not run into the same
    issues that you did using the search field in the Start menu. I tried
    removing a character from the search field in the Search Results window, but
    had the same problem. Can't find the file based on that word, but will find
    it using other words!

    Thanks for answering my post!
    Tammy, Feb 6, 2008
  10. Tammy

    Tammy Guest

    Hi Jon,

    Thanks for the suggestion on checking the "Use Natural Language Search"
    option. I double checked it, and the option is not checked....onto your next
    Tammy, Feb 6, 2008
  11. Tammy

    Tammy Guest

    Hi again, Jon,

    The extension is .doc, using MS Word 2007 to open.

    I really appreciate your suggestions - no, j-e-d-i appears repeatedly in the
    document, and there are no other characters adjacent to the word. I tried
    using a wildcard in front and back of the word, but, no results.

    You may have read my reply to Brian's post, but i copied and pasted it here
    to give a little more detail into my experimenting.

    I tried this search from a home computer and had no problem at all finding
    the file using j-e-d-i or q-u-i-z. The system found the file every time. I
    realized I was using the C: drive at home, so thought that maybe this was a
    network issue,
    since the file at the office is stored on a network drive. However, when I
    tried to search today using a folder stored on the C: drive, I had the same
    problem. Would find the file using q-u-i-z, but not j-e-d-i.

    I hate to tell the Professor who brought this to my attention that "this is
    just the way it is." But, if there are bugs when trying to search, I guess
    that is just the way it is.

    If you, or anyone else, have other suggestions to try, I'm open to them!

    Thanks for taking the time, Jon, to provide some suggestions to my question.
    Tammy, Feb 6, 2008
  12. Tammy

    Jon Guest

    Hi Tammy

    The only other thing I can think of is to make sure that you have all the
    latest updates / service packs both for Office 2007 and also for Vista.


    The 2007 Microsoft Office Suite Service Pack 1 (SP1)

    plus all the latest updates for Windows Vista via Windows update.

    It doesn't sound like it's a problem with the way you're searching, since
    you've got it working on one machine but not the other.
    Jon, Feb 6, 2008
  13. Tammy

    Tammy Guest

    Thanks, Jon. I will check for all the latest updates and for the Service Pack.

    Thanks, again, for all your help.
    Tammy, Feb 7, 2008
  14. Tammy

    Tammy Guest

    Hi Jon,

    I just wanted to get back to you, since you've been so helpful with my
    question. After contacting our Operations dept. to make sure we have the most
    up-to-date Service Pack and Windows Updates installed, I found out that they
    have disabled some of the indexing features of Vista.

    This was done for security reasons - I work for a university, and searches
    could include confidential documents. Sometimes permissions are given to a
    student, for example, to access a Professor's folder because he stored
    specific files there. The Professor may not realize that the student can
    access anything in the folder, which could include more confidential docs
    (other student's papers, grades, etc.). It now makes sense why searching for
    content in a file is unreliable at the office.

    I really appreciate all your comments and suggestions. Thank you very much
    for taking the time to answer my post. (At least I know I'm not nuts, and was
    searching correctly!) Thanks, again.
    Tammy, Feb 8, 2008
  15. Tammy

    Jon Guest

    Thanks for the update Tammy. Glad that you found the cause.

    Yeah that does make sense. A professor might know his particular field, but
    be unawares of what a student might be searching, or even changing.

    A pity though, since I could imagine the search tool proving invaluable in
    an academic environment, if securely configured - probably slightly easier
    than hunting manually through countless microfiche pages, as I vaguely
    recall from my university days.

    But until such times I suppose the Jedi will just have to go undiscovered

    All the best.
    Jon, Feb 9, 2008
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