Search wont index outlook emails

Discussion in 'Windows Vista General Discussion' started by Pat Robertson, Mar 6, 2007.

  1. The vista search wont find anything in my emails - Ive reset and reindexed
    the search and it still wont find anything in my email at all. Outlook is
    listed as one of the items that it searches but no joy.

    Search also doesnt work within outlook either!


    Pat Robertson, Mar 6, 2007
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  2. Pat Robertson

    CodeMind Guest

    CodeMind, Mar 6, 2007
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  3. The other odd thing is that it did work a couple of days ago. Ive not done
    any setting changes to outllook or search and now it doesnt work.

    I also tried the advice in the webpage you mention.

    Looks like I will have to reinstall Google Desktop!

    Pat Robertson, Mar 6, 2007
  4. Pat Robertson

    Edward Guest

    I am glad it isn't just me having trouble with this. I think the problem is
    with Outlook 2007's indexing. It just says the number of files remaining to
    be indexed when you check the status but this number just slowly goes up over
    time never down. The search in Outlook or Vista fails even for the word "and"
    when you look in emails.

    Google desktop works (I installed this too so I could search Outllook 2007)
    but it is a bit annoying to have to use Google for this. Although the old
    Outlook 2003/XP search was slow at least it worked.

    If anyone figures out how to fix this problem please add it to the discussion!


    Edward, Mar 6, 2007
  5. Ive fixed it!

    Its one of two things - I had installed powerpoint from an old version of
    office so maybe that had screwed up the new version of office?

    Anyway, i uninstalled powerpoint - still no joy. But noticed that the
    Outlook Today page had scripting errors when selected so i did a repair
    (under program install/uninstall option), then reset the index (control
    panel/indexing options) and once it had indexed the pc again, its now ok.

    Ive not had a chance to reinstall powerpoint to see if that breaks it again!

    Pat Robertson, Mar 6, 2007
  6. Pat Robertson

    Edward Guest

    I started with a clean Vista install and a clean Office 2007 install (I
    didn't upgrade either) so I guess my problem is different. I have tried
    resetting the index. I found a link on Google that suggested using the Office
    diagnositcs to fix it but it just tells me everything is fine but the
    indexing still doesn't work.

    I am glad to hear that this can be fixed somehow, I will see if I can find
    any oher repair options. Otherwise I guess it is wait for a service pack and
    stick with Google for indexing my emails (very annoying though as this was
    one of the main reasons I bought Outlook/Vista).


    Edward, Mar 6, 2007
  7. The old office powerpoint may just be a red herring of course and just a

    Try the repair option under control panel (classic)/Program and Features -
    select Microsoft Office, then select Change, and select Repair. Once its
    repaired, reset the search index (Control panel/Indexing options) to see if
    it works for you.

    Cheers and best of luck!

    Pat Robertson, Mar 6, 2007
  8. The powerpoint issue is a known problem - if you install an Office 2003 app
    *after* you install Outlook 2007 then some registry keys get overwritten
    which stop indexing from working. A repair on your Office 2007 installation
    should fix this.

    Edward, I'm not sure what is happening. It is worth taking a look in the
    Indexing Options Control Panel. There's an option on the Advanced pane
    called Restore Defaults that will completely reset search. This may be worth
    trying {requires a reboot}. Also do you have any search-related errors in
    the Event Log?
    Dave Wood [MS], Mar 6, 2007
  9. Pat Robertson

    Edward Guest

    The "restore defaults" option fixes the problem (nothing else does). However,
    while doing this I discovered where the bug is that caused the trouble in the
    first place. It appears that when Vista does its initial index (of the
    default locations) it gets confused if you try and add a location (I store
    all my stuff in c:\data so I wanted to index this too) before the initial
    index has been built. You must wait for Vista to finish making the first
    index BEFORE you modify the index locations otherwise the indexing service

    When I tried to change the index locations after a reset it broke the
    indexing. When I reset it again but this time allowed the inital indexing to
    work, everything was fine.

    Hope this helps and thanks for all the suggestions.

    Edward, Mar 14, 2007
  10. Pat Robertson

    bowen1973 Guest

    hi just wanted to make an input.... i havent got vista but our network
    works on XP.

    we have had problems with office 07 and i found that going into the
    account settings on outlook and changing it to 'cache' then restart
    outlook and re-index, this should solve the problem.

    it doesnt seam to like outlook via exchange server. as all our files
    etc are on the server it doesnt index them and needs to be a locally
    cached copy of the profile/files etc.
    bowen1973, Apr 21, 2009
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