Security Center Error Message

Discussion in 'Windows Vista Security' started by jobella, Dec 1, 2007.

  1. jobella

    jobella Guest

    Hello,
    For the past month I've been getting an error message from Security Center,
    saying it is turned off however I am unable to open it.
    I had Norton trial and have just installed Bitdefender. Normally I should be
    able to click in security center that I have my own software but am unable to
    do so :(
    I went into Security Center Properties and got the following message:
    "configuration manager: the specific device instance handle does not
    correspond to a present device"
    I then noticed that the Security Center was STOPPED. I got the following
    message when I tried to start it: "Windows would not start Security Center
    Sevice on Local Computer. Error 1079: The account specified for this service
    is different from the account specified for other services running in the
    same process." Can anyone help me.....
     
    jobella, Dec 1, 2007
    #1
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  2. jobella

    Mr. Arnold Guest


    To keep it short, go to the Services off of the Start Button, Control
    Panel/Admin Tool and find the Security Center Service. You right-click the
    line and go to Properties to the Logon tab. You go to Use this Account and
    enter Local Service and leave password blank click OK. Then you Start the
    service.

    I don't what is causing the problem, but I suspect the uninstalling and
    installing of security software has caused the password to become corrupted.
    You might get the same message after the service starts successfully when
    you try to view the service's dependencies, but the service will start.
     
    Mr. Arnold, Dec 2, 2007
    #2
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  3. jobella

    me too Guest

    Iv been having this problem too, except this solution hasnt worked for me :(
    any other ideas?
     
    me too, Apr 8, 2009
    #3
  4. jobella

    Noel Paton Guest

    Iv been having this problem too, except this solution hasnt worked for me :(
    any other ideas?[/QUOTE]
    Do you mean that you also used to have Norton installed? - if so, then
    the remains of that POS are probably preventing things from working
    properly.
    Download and run the Norton Removal tool - read the warniings on the
    page first (it removes ALL norton software)
    http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

    HTH
     
    Noel Paton, Apr 8, 2009
    #4
  5. jobella

    me too Guest

    Do you mean that you also used to have Norton installed? - if so, then
    the remains of that POS are probably preventing things from working
    properly.
    Download and run the Norton Removal tool - read the warniings on the
    page first (it removes ALL norton software)
    http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

    HTH
    [/QUOTE]

    No iv never had norton installed. The thing which i think has happened is i
    was trying to get my processes to a minimum and i cancelled the WMI service,
    which i later learned is a dependancy of the security center. So i turned
    this back on and set it to automatically start up, and now i still get the
    error when i try to turn security center service on: Error 1079: The account
    specified for this service
    is different from the account specified for other services running in the
    same process.

    thanks
     
    me too, Apr 8, 2009
    #5
  6. jobella

    Noel Paton Guest

    ....in other words, your problem is NOTHING like the original one! -
    why did you think that the fix there might work for you?
    OK let's start from scratch.
    when you say 'cancelled' WMI Service, what do you mean? - disabled it
    in services.msc, or used some form of registry tweak, or removed it
    completely?
    WMI should be set to run Automatically, and on the Log On tab in
    services.msc|Properties, to log on as Local System Account.
    Check also that the RPC and DCOM Server Launcher services are also set
    to Automatic (They should be - WIndows won't run without them!)
     
    Noel Paton, Apr 8, 2009
    #6
  7. jobella

    me too Guest

    Hi, yes i simply just disabled it from the services.msc.
    RPC and DCOM are how you said they should be and i havnt messed with those
    WMI is set to automatically and the logon tab i cannot set the user as Local
    System Account there is an error message 1057. so i set the logon tab as
    local service. please reply
     
    me too, Apr 10, 2009
    #7
  8. jobella

    Noel Paton Guest

    Security Center should be set to Auto (delayed start), and to log on
    as Local Service - have you checked the password? (it should be
    removed - although the blobs will still show)
    HTH
     
    Noel Paton, Apr 11, 2009
    #8
  9. jobella

    me too Guest

    ok, done everything you have said so far... still not working :( same error
    :S
    thanks
     
    me too, Apr 12, 2009
    #9
  10. jobella

    Noel Paton Guest

    OK then.... check that the 'Path to executable' in the General tab
    says
    'C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted'
    (assuming your Windows is on on the C: drive?)
    check that your copy of svchost.exe is present in that location, and
    that its version number is 6.01.6001.18000, and that (In the security
    tab) SYSTEM, Administrators, and Users have onlyRead and
    Readd&Execute permissions, and that TrustedInstaller has Full
    Control.There should be no other entries in teh 'Groups or Username'
    box (but don't deletew others if they exist - yet! - just report back
    with details).

    This seems to be a permissions error, which may mean that some other
    program has taken over the file's permissions - if so, then it's
    usually a security suite which has been installed (and possibly later
    uninstalled, perhaps improperly), or malware.
    You say that you've never had Norton installed - what security
    software do you have running now, and what has been run in the past
    (even briefly)?
    Have you ever had a significant infection from malware of any kind?
    when did you last run a full scan of the system with your security
    software?
     
    Noel Paton, Apr 12, 2009
    #10
  11. jobella

    me too Guest

    hi, i did what you said:

    svchost.exe is file version "6.0.6001.18000" not "6.01.6001.18000".
    The groups and usernames permissions is all set how you said, and no extras
    that shouldnt be there.
    i havent had any malware/virus at all. now you said it, i did install:
    NOD32, ZoneAlarm, Ad-Aware and Avast Anti-virus, which are all running now
    at the same time. I did this because i wanted a very secure computer. So i
    think this may be the cause. I have scanned recently, and as always, im
    always clean.
    thanks
     
    me too, Apr 13, 2009
    #11
  12. jobella

    Noel Paton Guest

    NOD32 _AND_Avast????
    running at the same time?
    If that's the case, then I'm surprised the machine runs at all! NEVER
    run two anti-viruses at the same time on any machine - they WILL
    interfere with each other!
    If you insist on having two installed, then make sure that one is
    completely disabled, and use that one only as a backup scanner. In the
    case of your pairing, I'd remove Avast, since NOD32 is far superior as
    protection..
    As far as I'm concerned, Zone Alarm is not required in Vista, since
    Vista's own firewall is perfectly good enough for most purposes, and
    is two-way. ZA is also known to have its problems (removal being one
    of them!) in at least some versions.

    svchost.... my bad (typo/brainf$rt?) you have the same version as me
    Can you list the disabled services for me? - there appear to be some
    reports that other disabled services can affect the situation here,
    despite not being directly involved.

    Try running the following command from an Admin CMD prompt....

    winmgmt /verifyrepository

    what does it report?
     
    Noel Paton, Apr 13, 2009
    #12
  13. jobella

    Sam Hobbs Guest

    I used ZoneAlarm many years ago before they released their commercial
    version. Years after I had removed it, I had problems with IE; the major
    symptom was that I rarely was able to get large files downloaded using IE. I
    finally discovered there was one ZoneAlarm file remaining in my system, and
    based on searches of the internet, it was spyware. I am surprised that
    Ad-Aware did not catch it. I removed the one ZoneAlarm file and my download
    problems went away. Probably none of this affects you, and I assume that
    ZoneAlarm does not install spyware such as that anymore, but I think it is
    an additional reason to consider abandoning it, removing it, and ensuring it
    is totally gone from your system.

    To be effective, anti-virus programs must use undocumented and technically
    advanced and complex techniques. It is highly likely that they are not
    compatible. ZoneAlarm and Ad-Aware are not anti-virus programs, except you
    might have purchased an anti-virus program with ZoneAlarm. As already
    stated, use only one anti-virus program at a time. Note that simply
    disabling an anti-virus program might not be enough to remove possible
    incompatibility program, but other people are more experienced and
    knowledgeable about that.
     
    Sam Hobbs, Apr 14, 2009
    #13
  14. jobella

    Skrappy Guest

    I am having the same problem with, This service (Security Center)
    Network, Windows Defender, and Server Services as well.

    Skrappy
     
    Skrappy, Apr 20, 2009
    #14
  15. jobella

    me too Guest

    the command that i was told to type in the prompt displayed this message:

    WMI repository is consistent

    i have removed Zone Alarm and Avast. i now just have Ad-Aware and NOD32.

    ill report about the services later.

    thanks
     
    me too, Apr 20, 2009
    #15
  16. jobella

    Skrappy Guest

    I still cant get the Security Center services started. I think the
    trojan has made changes to my Administrative Account and Passord as
    well. I tried to do an recovery through the system recovery console and
    the Aministrative Password has changed. I cannot get into it. I think
    that this might be the main problem.

    Does anyone know how to reset or change the administrative password?


    Skrappy
     
    Skrappy, Apr 21, 2009
    #16
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