security update for excel 2003 unsuccessful (KB982311)

Discussion in 'Windows Update' started by cdog, Jun 22, 2010.

  1. cdog

    cdog Guest

    Everytime I install this update, the computer will reboot but then I get
    prompted to install again. I've registered wuaus2.dll w/ no luck.

    Please help.
    cdog, Jun 22, 2010
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  2. Tip: Insert your Office CD into the appropriate drive bay before the next
    installation attempt.

    Tip: Access the following KB article via IE (32-bit) only, run the Fix It &
    reboot before the next installation attempt: [ignore the title, error number,

    Tip: If no joy, see if you can download the "fullfile" version of the
    update(s) via or and then install it/them manually.

    Tip: If still no joy & you're running Win7 or Vista, temporarily disable
    (turn off) User Account Control (UAC) before the next installation attempt.

    • Guided Help: Adjust User Account Control settings in Windows 7:

    • Turn User Account Control on or off (Vista)

    NB: Remember to turn UAC back on afterwards!

    Windows Update support forum (Win7, Vista & WinXP):
    PA Bear [MS MVP], Jun 22, 2010
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