Security Update for Flash Player (KB923789) Install Failure

Discussion in 'Windows Update' started by NamVet, Nov 15, 2006.

  1. NamVet

    NamVet Guest

    Security Update for Flash Player (KB923789) fails to install. I get an Error
    Code: 0x643. I have tried Update a second time and it still fails. I upgraded
    Flash Player and still got the same error. I opened an SRZ but that process
    could take awhile. Any ideas?
    NamVet, Nov 15, 2006
    1. Advertisements

  2. NamVet

    Frank C Guest

    This update failed for me also. I can not find KB923789 in the knowledge base.
    When I click on the red x in update history for help, nothing happens. I
    don't even know if I have Adobe Flash player installed. I can't find it.
    Frank C, Nov 15, 2006
    1. Advertisements

  3. NamVet

    NamVet Guest

    When I click on the red x I get the window that provides the error code. You
    can get flash player at Adobe's WEB site.
    NamVet, Nov 15, 2006
  4. NamVet

    ackerberg Guest

    I have exactly the same problem. Tried installing 4 times, after download,
    and 4 failures with error code "0x643". Hope someone frrom MS responds soon.
    ackerberg, Nov 15, 2006
  5. NamVet

    Jerry Guest

    Don't bother - today Adobe posted a new Flash Player - version
    Jerry, Nov 15, 2006
  6. NamVet

    ackerberg Guest

    I wrote to MS and they asked me to do a manual install. When I tried it I
    received an error message that the "version of Macromedia Flash you have
    installed does not match the update you are trying to install". I then went
    to add/remove programs and uninstalled Flashplayer which was version 8. Then
    opened IE which asked me to install Flashplayer because it could not render
    the page properly. I proceeded to install the Flashplayer, which took 2
    attempts and I check with the Flashplayer checker which can be located with
    Google to be sure it was installed. Do not forget to reboot after the
    installation and before using the checker.
    I then went to IE and did the windows update. With the new Flashplayer,
    apparently the update is not necessary because it did not appear. Closed case!
    Hope this helps someone.
    ackerberg, Nov 16, 2006
  7. NamVet

    Frank C Guest

    I got the version of Flash Player installed and the requirement for
    the security update is no longer present.
    This is the first time I realized that I may have different versions of
    Flash Player in Fire Fox and Internet Explorer. In FF I have In I.E.
    I have
    I guess that's OK.
    Frank C, Nov 16, 2006
  8. NamVet

    ackerberg Guest

    It's even worse than that. I have a different version for IE, FF2.0 and
    Dreamweaver. Seems like we are wasting much memory here in having to store
    the same program in several versions.
    ackerberg, Nov 16, 2006
  9. NamVet

    angela Guest

    I had the same problem. Windows Update "wanted" to install KB923789, but
    th installation failed everytime. Error code 0x643. Installing the
    newest version of Flashplayer did not help, untill I installed the
    newest version for both my browsers. It appeared necessary to update
    Flash player for Firefox and Internet Explorer separately. After doing
    this, KB923789 did not appear anymore in Windows update. Link for
    updating Flashplayer for IE an Firefox:
    Control version of Flashplayer IE and Ff:
    angela, Nov 19, 2006
  10. NamVet

    angela Guest

    Sorry, the first link I gave is to the dutch page. The English UK page: You can go to the page for the country and
    language you want at the head of the page.
    angela, Nov 20, 2006
  11. NamVet

    ackerberg Guest

    I don't think the MS update for flashplayer has anything to do with FF. I
    only had to update the Flashplayer in IE for the update to disappear. I still
    have an older version in FF. Of course, MS would like it that the
    Flashplayer would not work with FF. What else can you expect? :)
    ackerberg, Nov 20, 2006
  12. NamVet

    angela Guest

    It's just that at first I only had updated Firefox. Sometimes I forget
    have IE ;)
    angela, Nov 20, 2006
  13. NamVet

    Phil B Guest

    That manual fix is very helpful thanks - to summarise though, it's a bug in
    the update software which is not checking versions properly!
    Phil B, Nov 21, 2006
  14. NamVet

    Key Searcher Guest

    Yes, after I rebooted, the Security Update (KB923789) was not needed! Cool!
    Key Searcher, Jan 26, 2007
  15. NamVet

    Red Guest

    The same has been happening to me. I have the updated version and I can play
    videos on youtube with no problem. I just want to know how to get rid of
    that little yellow balloon stating I have an update to install. Everytime I
    do, I get a failure, but it won't go away. Keeps coming back. It has
    installed to my computer and I dont know where to go to delete that install
    program. HELP!!!!!
    Red, Jan 27, 2007
  16. NamVet

    Schreiber Guest

    This is how I got rid of the yellow balloon after numerous attempts to
    install failed: Download the uninstaller found here:
    Save it to your desktop for easy acces. I had to reboot before uninstalling
    to make sure it was not in use.

    Then re-install on all you browsers. The link to the download is found here:

    That got rid of the ballon for me once I installed on both IE and Firefox.
    Good luck.
    Schreiber, Feb 9, 2007
  17. Faliure of Security Update for Flash Player (KB923789) - .NET Developer Portal of Choice
    prateek chouhan, Apr 2, 2007
  18. NamVet

    C J. Guest

    Download Flash Player 9 install and then reboot. You won't be prompted for
    that update afterwards.
    C J., Apr 2, 2007
  19. I get a failure to install measage when the windows update tries to install this. Going to your web site yields the same result. Windows XP - .NET Developer Portal of Choice
    David Arnstein, Apr 8, 2007
  20. NamVet

    Tiziana Guest

    I'd just like to thank who writes in these Internet Forums... I got so many trouble with Flash Player, and now everything is OK! Thx guys :) - .NET Developer Portal of Choice
    Tiziana, Apr 14, 2007
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.