Security Update for SQL Server 2005 Service Pack 2 (KB948109)

Discussion in 'Windows Update' started by mizsub, Jul 9, 2008.

  1. mizsub

    mizsub Guest

    Good to know it's not just me having these problems, 6 restarts on my laptop
    already today and outlook keeps loading in safe mode which of course means
    i'm losing some functionalities, slightly frustrating as 2 hours in to my
    working day at the office and nothing achieved as yet!! aaarrrgghh!!

    Let's keep everything crossed for an extremely quick fix!!!! :{
     
    mizsub, Jul 9, 2008
    #1
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  2. mizsub

    Shawn Guest

    Good to know it's not just me having these problems, 6 restarts on my laptop
    I just went through some of this on one of my servers. SQL Server had a few
    services disabled ('cause I rarely require it). Chances are good that this is
    what is wrong with you, too.

    Right click My Computer, select Manage, Services and Applications, Services.
    Now find everything that STARTS WITH "MSSQL" or "SQLAgent" that has a
    "startup type" of "Disabled" and change their startup type to "Manual".

    You will then be able to successfully install the related updates.

    It will require a reboot. After it comes back up you can re-disable the
    services if you want.

    What a waste of time. Good luck!

    -Shawn
     
    Shawn, Jul 9, 2008
    #2
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  3. mizsub

    mizsub Guest

    Yes after spending much time trying to restart the services during the
    install attempts i decided to forget it and disable them. Not great news for
    Business Contact Manager though so it's a good job i don't need to use that
    facility today.

    Thanks for confirming my solution. I had posted this prior to disabling the
    services mainly through frustration... let's say i needed to complain about
    it!! :)

    I'll try re-installing with all such services switched off and keep my
    fingers crossed..

    Have a good day....
     
    mizsub, Jul 9, 2008
    #3
  4. mizsub

    Shawn Guest

    I'll try re-installing with all such services switched off and keep my
    They need to be set to "manual", not "disabled". If they're set to disabled
    it will not work.

    -Shawn
     
    Shawn, Jul 9, 2008
    #4
  5. mizsub

    mizsub Guest

    Ok Shawn thanks for clarifying that.

    ms :)

     
    mizsub, Jul 9, 2008
    #5
  6. None of my SQL instances are disabled, but it still won't install via WSUS.
     
    Matthew Frahm, Jul 9, 2008
    #6
  7. mizsub

    mikegee Guest

    hi Shawn

    I had same problem with installing this update(KB948109) and tried the
    'services' suggestion but they are all manual and I still can't update. error
    message 0x783. Also the 'SQL Server Directory Active Helper' under 'Services'
    will not allow me to start it. Can you make any suggestions.

    Thanks
     
    mikegee, Jul 9, 2008
    #7
  8. Hi,
    exact the same problem here :-(
     
    Juergen Heckel, Jul 10, 2008
    #8
  9. mizsub

    TCB Guest

    Yeah, me too... This is EXTREMELY annoying...I can't get rid of the update
    icon in the sys tray and it is always showing the red shut down and install
    updates button... even after 10 'successful' updates.
     
    TCB, Jul 10, 2008
    #9
  10. From MS Support:

    <QP>
    Error: 733F-- Services Failed to Start

    Description: This error occurs when the installation program can’t start the
    SQL Server services. This can happen for several reasons including: expired
    account password, invalid user account, user account does not have
    permission to start the service, or there is something else wrong with the
    service.

    Resolution: To help you determine which service is failing to start, view
    the summary.txt file that is created at...

    %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\Log\Hotfix

    Once you determine which service is failing, do the following:

    1. Click Start, point to Settings, and then click Control Panel.

    2. Double-click Administrative Tools, and then double-click Services.

    3. Locate the SQL Server service causing the problem and try to manually
    start the service.

    4. If the service still does not start, try resetting the password or the
    user account. After doing this, restart the service manually

    More information, see: http://support.microsoft.com/kb/282254

    If you need additional help, please post your summary.txt file located at

    %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\Log\Hotfix

    to the SQL Server Setup MSDN forum at
    http://forums.microsoft.com/MSDN/ShowForum.aspx?ForumID=95&SiteID=1
    </QP>
     
    PA Bear [MS MVP], Jul 11, 2008
    #10
  11. mizsub

    Kawliga Guest

     
    Kawliga, Jul 11, 2008
    #11
  12. mizsub

    Novice Guest

    Well I have no idea how to figure out which server is failing. I have a
    business computer at home that is not on a network. (Only way I could get Win
    XP on a new computer!) I don't even know if I need this SQL Server and I have
    no idea how to get rid of it if I don't need it.

    I have all this "administrator" stuff on the computer, which I do not use
    and don't need, either.

    So I have several "failed Installations" for Security Update for SQL 2005
    Service Pack. They just keep coming and so do the "corrupt SQL or tampered
    with" signs in grey, one after the other.

    I am hoping one of you brilliant techies out there can advise me. This is
    getting to be a very annoying issue.

    Thanks for anything you can do. I am way over my head here.
     
    Novice, Jul 11, 2008
    #12
  13. To determine which service is failing veiw the summary log file at
    %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\Log\Hotfix. If you
    can figure out, post your summary.txt log to the forums.

    Thanks,
    Peter Saddow [Microsoft]
     
    Peter Saddow [Microsoft], Jul 12, 2008
    #13
  14. You can't start the 'SQL Server Directory Active Helper' service, so you can
    ignore this.

    Thanks,
    Peter Saddow [Microsoft]
     
    Peter Saddow [Microsoft], Jul 12, 2008
    #14
  15. mizsub

    Novice Guest

    There are many lines of info, so I chose one of the ones from 7/11. Is this
    the summary you refer to?
    Thanks from Novice

    Time: 07/11/2008 23:47:29.328
    KB Number: KB948109
    Machine: HP20413298702
    OS Version: Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Package Language: 1033 (ENU)
    Package Platform: x86
    Package SP Level: 2
    Package Version: 3068
    Command-line parameters specified:
    /quiet
    /allinstances
    Cluster Installation: No

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Passed

    **********************************************************************************
    Products Detected Language Level Patch Level
    Platform Edition
    SQL Server Database Services 2005 (MSSMLBIZ) ENU SP2
    2005.090.3042.00 x86 EXPRESS

    **********************************************************************************
    Products Disqualified & Reason
    Product Reason

    **********************************************************************************
    Processes Locking Files
    Process Name Feature Type User Name
    PID

    **********************************************************************************
    Product Installation Status
    Product : SQL Server Database Services 2005 (MSSMLBIZ)
    Product Version (Previous): 3042
    Product Version (Final) :
    Status : Failure
    Log File : C:\Program Files\Microsoft SQL Server\90\Setup
    Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB948109_sqlrun_sql.msp.log
    SQL Express Features :
    Error Number : 29503
    Error Description : MSP Error: 29503 The SQL Server service failed
    to start. For more information, see the SQL Server Books Online topics, "How
    to: View SQL Server 2005 Setup Log Files" and "Starting SQL Server Manually."
    ----------------------------------------------------------------------------------

    **********************************************************************************
    Summary
    One or more products failed to install, see above for details
    Exit Code Returned: 29503
     
    Novice, Jul 12, 2008
    #15
  16. PA Bear [MS MVP], Jul 12, 2008
    #16
  17. mizsub

    Novice Guest

    Every time I go to that URL, it asks me for my profile, which I have already
    entered. When I re-enter the info, I get "this profile already exists." At
    the top it says "sign out." There is no place to go from there but out. So I
    am getting nowhere. You see why I am a total novice?
     
    Novice, Jul 12, 2008
    #17
  18. 1. Sign out of Windows/Windows Live/MSN Messenger then close the
    application.

    2. If you're running Windows Live Mail, sign out then close the application.

    3. Go to http://login.live.com and sign out of any other Live IDs.

    4. Go to the forum and Sign In.
    ==============================
    You have company. See
    http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=3446900&SiteID=1

    Also see
    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=149990&SiteID=17
    ==============================

    Understand that you can open a free support incident about your issues:

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB948109).

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx
     
    PA Bear [MS MVP], Jul 12, 2008
    #18
  19. mizsub

    Steve Kass Guest

    Try a different browser, or for the browser you're using, see if it
    helps to delete
    the browser cookies for *.live.com and *.microsoft.com. This isn't your
    fault.

    Steve Kass
    Drew University
    http://www.stevekass.com
     
    Steve Kass, Jul 12, 2008
    #19
  20. mizsub

    cpadd2008 Guest

    I tried the setting to manual for all SQL services and same results.
    The following is the message from summary text.

    MSP Error: 1706 An installation package for the product Microsoft SQL
    Server 2005 Express Edition cannot be found. Try the installation again
    using a valid copy of the installation package 'sqlrun_sql.msi'.
     
    cpadd2008, Jul 14, 2008
    #20
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