Security Update for Windows XP Service Pack 3 (KB952069)

Discussion in 'Windows Update' started by vegasaudioguy, Apr 10, 2009.

  1. Just got a new computer, and it keeps wanting to install this update...I
    "install" it, it "installs", I close the window, then it immediately keeps
    wanting me to install it. Can someone please help me work this problem out,
    as it is driving me crazy.

    Thanks very much!
     
    vegasaudioguy, Apr 10, 2009
    #1
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  2. Is KB952069 the only update offered by Windows Update/Automatic Update to
    your WinXP SP3 machine?

    Is it a brand-new computer or a new-for-you, used or refurbished computer?
     
    PA Bear [MS MVP], Apr 10, 2009
    #2
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  3. Yes KB952069 is the only update that keeps trying to install over and over.

    The computer is a brand new dell mini 9" that I just bought from dell. It
    is running XP Home Edition.

    Thanks
     
    vegasaudioguy, Apr 10, 2009
    #3
  4. Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB952069).

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
     
    PA Bear [MS MVP], Apr 10, 2009
    #4
  5. Which version of Windows Media Player is installed on that machine?
    Are there any indications in the "KB952069.log" or "KB952069-v2.log"
    file(s), which are located in the Windows folder?

    Did you reboot Windows in the meantime?

    Bye,
    Freudi
     
    Ottmar Freudenberger, Apr 10, 2009
    #5
  6. [scares me...]
     
    PA Bear [MS MVP], May 12, 2009
    #6
  7. PA Bear [MS MVP], May 22, 2009
    #7
  8. vegasaudioguy

    Guest

    what can i do
     
    , Feb 14, 2014
    #8
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