Security update for Wondows XP (KB899589)

Discussion in 'Windows Update' started by Tracy, Jun 19, 2008.

  1. Tracy

    Tracy Guest

    When I update this update will fail... Is it important to update? I'm
    confused. It gives you information on how to Uninstall. Tried that and can't
    find it to unstall.
    Can anyone help me????

    Thank you,
     
    Tracy, Jun 19, 2008
    #1
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  2. Tracy

    Tracy Guest

    opps Windows....
     
    Tracy, Jun 19, 2008
    #2
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  3. Hi Tracy,

    Many of us are having the same problem with this particular update. I have
    searched it out and tried everyting that Microsoft said concerning this error
    msg and nothing works. So I have no idea why it is even offering it to
    people with SP3 installed in their computers. Guess we will have to wait for
    Microsoft to fix this problem as I am out of ideas. I use WindowsXP MCE SP3
    and have had no problems until today and it will not even let you turn that
    portion of the particular update off. So something is amiss for sure.

    Ivan
     
    PrairieSpirit, Jun 19, 2008
    #3
  4. Tracy

    johnnyess Guest

    Does anybody at Microsoft look at this and think they ought to do something
    to help us? Even if it's just to tell us not to worry?
     
    johnnyess, Jun 19, 2008
    #4
  5. Tracy

    caw Guest

    I an having the same issue. I have tried many many times and it fails each
    time. I had Microsoft Office 2003 for a 60 day free trail I did not
    purchanse or convert to Microscoft Office 2003. Today using the Automatic
    update I got 9 updates for Microsoft Office 2003 that isucceeded.
    I also got Office Service Pack 3., that suceeded. I got A Security Update
    for Capicom ( not sure what that is) that suceeded. But the Security Upadte
    for Window XP (KB89589) did not. I did a serach and found the Update and
    tired to daownload ti from there and got a message that the update was
    earlier than what I currently have.
    It apears that Microsfot is having a problem.

    caw
     
    caw, Jun 19, 2008
    #5
  6. Tracy

    Vic Guest

    I had the same problem THe problem i have is that I have SP3 installed and a
    newer version of this update is is SP3. Go to the the drive tat has your
    OPerating system open up the Windows Folder go to the bottom that list the
    KBs go to kb 899589 open up that folder and it will tell you why it did not
    install. This is the message I get
    1.015: 2008/06/18 22:38:20.171 (local)
    1.015:
    C:\WINDOWS\SoftwareDistribution\Download\cddbefa165dabeb577b6952c247eddf9\update\update.exe (version 6.1.22.4)
    1.015: Hotfix started with following command line: /si
    /ParentInfo:c30474f3adf5bf4cb087ca464b0e2ed5
    1.015: CheckSystem: ServicePack version Mismatch
    1.015: DoInstallation: CheckSystem Failed: 0xf06b
    1.015: Setup has detected that the Service Pack version of this system
    is newer than the update you are applying.

    There is no need to install this update.
    1.015: Update.exe extended error code = 0xf06b
    I spent 2 hours on with Microsoft and they were no help. They will get back
    to me.
     
    Vic, Jun 19, 2008
    #6
  7. Tracy

    Vic Guest

     
    Vic, Jun 19, 2008
    #7
  8. Tracy

    caw Guest

    I checked as you suggested and found the same message that you did. Thanks
    for the imformation that you posted. It does help to know that someone else
    got the same message as I did. I sent 2 email reports and they said I would
    recieve an answer in 24 hours.. I wonder if the problems lies in that are
    chanigng the update system to "bets"?
    I will be checking back to see if onyone has gotten an answer.

    caw
     
    caw, Jun 19, 2008
    #8
  9. Thaks Vic for the info, I myself did not see this as a serious thing, but
    more of a annoying thing that should not be happening to begin with. I
    thought (and have no idea if it is true or not or why microsoft is offering
    it through auto updates again) that this update did not apply to those who
    had SP3 and it seems it does not.

    Now, to get it to stop offering it to us before it does some real damange to
    someone. The update notice that want to continue to pop us is veyr annoying
    and if yo turn off auto updates it nags you more than your doctor does. I
    think we should have the right to turn off auto updates if we want and not be
    nagged about it.

    Ivan
     
    PrairieSpirit, Jun 19, 2008
    #9
  10. Tracy

    Vic Guest

    Ivan Just hide this up date in windows update. You will not see it unless you
    request it. Microsoft should delete it from SP3 running systems
     
    Vic, Jun 19, 2008
    #10
  11. Tracy

    Vic Guest

    Tracy the reason you can't find it to un install is because it is now part of
    SP3
     
    Vic, Jun 19, 2008
    #11
  12. Tracy

    Mary Guest

    Hi Vic, I just hid the offending update as suggested, but when I ran Live
    Update again, it petulantly gave me a big red alert that said: Attention!
    You have just hidden a very important update which may affect the security of
    your computer! Do you wish to restore it?

    Since I know that with SP3 one doesn't need it, I will henceforth smile at
    Live Update and continue on my merry way.... I'm sure Microsoft will have a
    fix for it soon so that Live Update doesn't keep offering this KB899589 to
    SP3 users.

    Cheers, and thanks, all, for the great help!

    Mary
     
    Mary, Jun 20, 2008
    #12
  13. Tracy

    Vic Guest

    From your message, I understand that the system version is Windows XP Media
    Center 2002 SP3. And in the installation log file, it indicated that Setup
    has detected that the Service Pack version of this system is newer than the
    update you are applying. There is no need to install this update. Please feel
    free to correct me if I misunderstand.


    Please be assured that I fully understand the inconvenience caused by this
    issue. I will continue to work with you to find a resolution.


    Given this situation, I would like to explain that this update detection
    issue can be caused by the corrupted of the temporary folder or the corrupted
    of Windows Update Engine files.

    As the Security Update for Windows XP (KB899589) was included in the Service
    Pack 3, we can refer to the following steps to hide it.

    How to hide an update

    =================

    1. Open Internet Explorer (IE) and go to the Microsoft Update site directly:
    http://update.microsoft.com/microsoftupdate
    2. Click "Custom Install" to scan your system.
    3. Choose the update which you want to hide on the right pane and check the
    box "Hide this update".
    4. Restart the computer and this update should not be offered again.


    Note: Please check the box in front of the update name. If so, it means that
    we plan to install it. So the box "Don’t show me the update again" will be
    grayed out. If this box has been checked, please uncheck it, then let’s click
    the + to expand the update, then check the box "Don’t show me the update
    again". If it is still grayed out, please capture a Screenshot after
    expanding the update by clicking the +.


    After hide the update, please restart the computer and go to the Windows
    Update website to check it again.

    This is the response from Microsoft Tech support I got. They are not
    addressing the part why this update ison the Windows UP Date site for systems
    with SP3
     
    Vic, Jun 20, 2008
    #13
  14. What about the installer for KB899589 that's residing in the
    %windir%\SoftwareDistribution\Download folder?
     
    PA Bear [MS MVP], Jun 20, 2008
    #14
  15. Tracy

    Vic Guest

    As of today June 21 2008 Microsoft has pulled KB 899589 From the Windows
    update Site for SP3. If you run Win Update it will not show and if you had it
    Hidden it it will no longer show. It's about time Microsoft took this action.
     
    Vic, Jun 21, 2008
    #15
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