Self Service Password Manager

Discussion in 'Active Directory' started by Louis, Feb 28, 2008.

  1. Louis

    Louis Guest

    Hi Everyone,
    Can anyone suggest a robust enterprise type solution for self service
    password management tool? Many of the calls to our helpdesk are from users
    whose password were locked up by too many unsuccessful logon attempts. I
    would like to transition this to our user community so they can do this
    themselves. I have looked at Quest Software and Citrix but want something
    more enterprise level. Also most are web based solutions. Are there any with
    a fat client other than a web based?

    Thanks ahead for all comments and suggestions.
    Louis, Feb 28, 2008
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  2. Louis

    Kate Guest

    Hi, Louis. Take a look at netwrix password manager program. We have reduced
    costs of the help desk, our employees were trained how to use it, so now they
    can reset their passwords really easy just by going to the logon prompt
    extension and answering predefined questions. It is also have stand alone
    client where users can perform all operations such as reseting password and
    unlocking the account.
    Best regards,
    Kate Perkinson.
    Kate, Apr 14, 2008
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  3. Louis


    Nov 20, 2012
    Likes Received:
    We’ve been using netwrix password manager for years, and I can recommend it. The product uses a question-and-answer security system for user authentication, and allows users who forget their passwords to reset them through a secure web-based portal.
    Churritos, Nov 20, 2012
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