Sending out email from Outlook/Exchange using a variety of email addresses

Discussion in 'Windows Small Business Server' started by Karl Middleton, Sep 30, 2004.

  1. I have a couple of customers who want user/s to be able to send out email
    from functional mailboxes rather than their own personal mailboxes. I had
    solved this in the past by creating a userid with the functional mailbox
    name and then granting permissions to the individuals to send mail on behalf
    of the functional mailbox.

    This works fine for outbound email but inbound is a problem: it goes to the
    functional userid and all sorts of forwarding has to be set up.

    It always seemed to be an overkill to have to create a user account just to
    get the email name.

    If I try to use Outlook with the From field enabled does not work. Exchange
    bounces the outgoing email with a "not permitted to send to this user" error
    unless my workaround is in place.

    How can I get Exchange and Outlook to do what I want without the overhead of
    creating another userid?

    Thanks In Advance
     
    Karl Middleton, Sep 30, 2004
    #1
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  2. I don't understand why you have to set-up all the "forwarding" - surely you
    can simply open additional mailboxes in outlook to view/send/recieve emails
    from a different address.
    [outlook 2003 - exchange account > more settings > advanced tab]

    ============================
     
    Nathan Rixham, Sep 30, 2004
    #2
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  3. The following steps are to grant this user with the permission to own the second user mail box.

    0. Create a new user by running add user wizard.
    1. In the Active Directory Users and Computers snap-in, on the View menu, and click Advanced Features.
    2. Right-click the new user account, and then clicks Properties.
    3. Click the Security tab, and then click Add.
    4. Add the user you want to let him own additional mailbox
    5. Grant the allow full control rights to the original user
    6. Click the Exchange Advanced tab, and then click Mailbox Rights.
    7. Click Add, and add the original user, and then click OK.
    8. Select "Allow permission" for the "Read Permissions", "Full Mailbox Access", "Change Permission" and "Take
    Ownership" rights.

    In the outlook of the original user, please click tools -> Email accounts -> View or Change existing email accounts ->
    Change -> More Settings -> Advanced tab -> Add -> Input the alias of new account -> Click OK -> Restart the outlook to
    take effect.

    By above settings, the user will have two mailboxes in his outlook. Both of them can be operated normally. You can
    send email from both mailbox by specifying the sender. (New message -> open by "From" list -> input the other)

    Best Regards,

    Eric Sun,
    MCSE2000 / MSCA / MCDBA
    Microsoft Online Partner Support

    Get Secure! - www.microsoft.com/security

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    --------------------
    | From: "Karl Middleton" <>
    | Subject: Sending out email from Outlook/Exchange using a variety of email addresses
    | Date: Thu, 30 Sep 2004 21:15:38 +1000
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    |
    | I have a couple of customers who want user/s to be able to send out email
    | from functional mailboxes rather than their own personal mailboxes. I had
    | solved this in the past by creating a userid with the functional mailbox
    | name and then granting permissions to the individuals to send mail on behalf
    | of the functional mailbox.
    |
    | This works fine for outbound email but inbound is a problem: it goes to the
    | functional userid and all sorts of forwarding has to be set up.
    |
    | It always seemed to be an overkill to have to create a user account just to
    | get the email name.
    |
    | If I try to use Outlook with the From field enabled does not work. Exchange
    | bounces the outgoing email with a "not permitted to send to this user" error
    | unless my workaround is in place.
    |
    | How can I get Exchange and Outlook to do what I want without the overhead of
    | creating another userid?
    |
    | Thanks In Advance
    |
    |
    |
    |
     
    Eric Sun [MSFT], Oct 1, 2004
    #3
  4. Karl Middleton

    Rob Pettrey Guest

    Eric,

    I wanted to thank you for posting this step-by-step solution to a problem I
    was trying to solve. I thank God for the SBS community, and this newsgroup!

    I have an SBS 03 customer who just added another business, and several
    people needed e-mail in both domains. After having my ISP point the second
    domain name to the SBS post office, and creating another address in my
    default exchange profile, the users needed to see two mailboxes, and 'send
    as' from both of them.

    After getting over the 'waste' of creating another user, I followed your
    instuctions step-by-step, and it worked flawlessly. The trick I think is
    creating an 'official' mailbox - I tried doing it with a contact, and
    couldn't find the second mailbox to add.

    Thanks again!

    Rob

     
    Rob Pettrey, Feb 7, 2005
    #4
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