Server 2003 did not restart after Dec critical updates

Discussion in 'Windows Server' started by Raymond, Dec 19, 2005.

  1. Raymond

    Raymond Guest

    We had 2 servers - both 2003 SP1 that received this month's critical updates
    requiring a restart. I told them to restart and the command was issued but
    neither server restarted. About the only thing they did was shut me out of
    remote desktop. I was able to log onto the console and restart from there
    but that involved driving into the office. One server is a dc and the other
    Exchange 2003. Has anyone else experienced this or have any idea why they
    did not restart automatically?
     
    Raymond, Dec 19, 2005
    #1
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  2. There was an issue when Advanced Power management first hit the scene with
    machines not rebooting. This is detailed in the following:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;242414

    The problem had to do with the level of support the hardware (BIOS) provided
    for APM. Soooo, if your hardware is old, this could be the problem.

    From the tone of your email it sounds like the systems had been rebooted via
    the OS before, so this might not be your issue - but I thought I would
    mention it.

    For Exchange, I have seen the machine take some time to shut down - several
    minutes in fact. On occasion I have run into a machine that wouldn't auto
    reboot after a patching session, but it was uncommon.
     
    Paul Hinsberg, Dec 19, 2005
    #2
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  3. Raymond

    Raymond Guest

    Thanks for the reply. This hardware, however, is brand new and is Server
    2003. These are both blade servers booting from a SAN and we've rebooted
    both several times remotely. The only difference this time was that the
    restart was initiated by MS updates and not by us. I haven't been able to
    find anyone else that had this problem. I have 1 server left that needs the
    updates. This one is also new DC so I am curious to see what happens.
    Thanks again.
     
    Raymond, Dec 20, 2005
    #3
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