server 2003 fax service - outgoing e-mails not pretty

Discussion in 'Server Setup' started by Angie M Price, Apr 22, 2010.

  1. I hope this is the right group, and I hope someone here can help give me
    some ideas of where to start with this. I set up the fax service on a
    Windows Server 2003. The modem is on the hardware compatibility list; it is
    a MultiTech World Modem Desktop Business Modem. Receiving faxes works just
    fine. But sending faxes usually doesn't. The most frequent problem is that
    sent faxes come across a piece at a time - I'll try to explain - a one-page
    fax of just a cover sheet can show up on the other end as 6 pages, each with
    a little more of the picture, but even the last page doesn't yet have the
    whole page - and sometimes the fax server rates this as a fax sent
    successfully. It has also happened that what is sent is just junk -
    described as "little boxes."
    We have tried sending from Word and Outlook. Usually the faxes sent from
    Outlook seem to look better at the receiving end, but that could just be a
    fluke.
    Any ideas where I should start troubleshooting with this?
    Thanks,
    Angie
     
    Angie M Price, Apr 22, 2010
    #1
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