Server 2003 SP1 Printing Problems - "Paused - Printring" jobs in queues. Any way to debug or trace?

Discussion in 'Windows Server' started by Thee Chicago Wolf, Nov 16, 2006.

  1. All,

    I've posted this one before with no response but maybe a condensed
    version may be better. Here goes:

    Running Server 2003 SP1 on a Dell dual-Eon Poweredge 1750 with 4GB
    memory. BIOS and firmware(s) are all up to date. The only things
    installed on this box are SQL server 2000 SP4 plus post SP4 patch and
    a print control management software called GoPrint. The problem that
    we are encountering is that every once in a while we find a job in one
    of our print queues that says "Paused - Printing." These jobs come
    from both Mac OS X 10.4.7 and Windows XP SP2 machines. It is not
    something that can be reproduced as it happens very randomly (about
    twice per week). We are fairly certain it is being caused by the
    client machines that release the jobs but also suspect network
    communication problems. Anyone got any ideas on how to trace or set up
    a filter to see what could be causing it? TIA.

    - Thee Chicago Wolf
    Thee Chicago Wolf, Nov 16, 2006
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