set association did not fix whole problem

Discussion in 'Windows Vista Mail' started by Kelli, Dec 14, 2007.

  1. Kelli

    Kelli Guest


    My associations are all accurate, and if items are saved to the desktop they
    can be viewed. However, I am now unable to send out a word or excel
    document. There's no association, even after all the defaults have been
    checked. How can I fix this please? Pending documents to my client...
    thank you, Kelli
    Kelli, Dec 14, 2007
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  2. Just how are you attaching the document, and what error message do
    you get? Make sure the document is not open in any app while trying
    to attach it.
    Gary VanderMolen, Dec 14, 2007
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  3. Kelli

    Kelli Guest

    The documents themselves no longer have the correct association icon, sucks
    as the excel, and I choose to attach via, insert file attachment, and choose
    it. In testing it by sending it to myself, I receive the standard "need to
    set an association" error message when trying to open it.

    I received some word documents from a client as well, that don't have the
    icon pic on them either.

    I realize I could save them on my desktop, but it doesn't fix the problem of
    wanting to email the spreadsheet to someone else. Very confusing....sigh.


    Kelli, Dec 14, 2007
  4. What exactly prevents you from emailing a spreadsheet to someone else?
    Try these steps. Close the spreadsheet in Excel, or close Excel.
    In Windows Mail, start a new message, then click on Attach.
    From the browse window that opens, navigate to the desired document
    and click on it. The document should attach to the message being composed.
    At what step does this process fail, and what is the error message?
    Gary VanderMolen [MS-MVP WLM]

    Gary VanderMolen, Dec 14, 2007
  5. Kelli

    Kelli Guest

    I am able to successfully attach the document. But the document itself no
    longer has a program icon. For example, all other items in that file have
    the Excel icon, but the one I want to attach does not. I attach it into my
    email, send it to myself. I receive the email, open the email, click on the
    attachment that has a blank icon, and I receive the message: Do you want to
    open this file? I click on "open" and then I receive this:

    [Window Title]
    C:\Users\Kelli\AppData\Local\Microsoft\Windows\Temporary Internet
    Files\Content.IE5\J52T24J2\LMCA payroll07.xls

    This file does not have a program associated with it for performing this
    action. Create an association in the Set Associations control panel.


    I don't understand why these documents have lost their program icons. I
    also received an email from a client, full of word documents that were all
    had blank doc icons too.

    Thank you,

    Kelli, Dec 15, 2007
  6. I don't know why your icons are not correct. But, just because the icon
    is not displaying correctly for *you* doesn't mean that when you send it,
    the recipient would not be able to open that document. However, it is
    generally not wise to open .doc or .xls documents from within Windows Mail.
    A better strategy is to save the attachment first, then work with the
    saved document. I have heard too many horror stories of users
    who absentmindedly starting editing an attachment they had opened
    from within their email, only to lose all their edits when the temporary
    file closed.

    I do have a possible fix for the .doc case:

    Gary VanderMolen [MS-MVP WLM]

    Gary VanderMolen, Dec 15, 2007

  7. Tools | Options | Security
    Uncheck the option "Do not allow attachments ...".
    Frank Saunders MS-MVP IE,OE/WM, Dec 15, 2007
  8. Kelli

    Gene Guest

    The error message that appears states that the host could not be found!
    Please advise?

    Gene, Feb 24, 2008
  9. Kelli

    Guest Guest

    We're often able to give more help to people who show us complete
    error messages, not just a summary of them. Many users leave out
    the parts we find useful in deciding what caused the error.

    Guest, Feb 25, 2008
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