Snipping tool inop

Discussion in 'Windows Vista General Discussion' started by JoAnn Paules, Mar 13, 2007.

  1. JoAnn Paules

    JoAnn Paules Guest

    (I've preached the principles about what makes a good post, let's hope I
    practice what I preach.)

    I have a new computer with Vista Home Premium and Office 2007. I'm using
    Outlook for email and Windows Mail for newsgroups. Outlook is set as the
    default email program and I have no problem with sending links, etc.

    The other day I tried sending a snipped image via email and I get a the
    following error message:
    "The snip could not be sent. Check that an e-mail program has been installed
    and then try again."

    I double-checked the defaults and everything appears to be fine. I've
    searched both Microsoft's site and Google for this error to no avail. Has
    anyone heard of this? Any suggestions or resolutions?
     
    JoAnn Paules, Mar 13, 2007
    #1
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  2. JoAnn Paules

    dean-dean Guest

    I may be stating the obvious, but I've noticed that In Control Panel\Default
    Programs, that "Set program access and computer defaults" seems to take
    precedence over "Set your default programs". Even when all appeared hunky
    dory in "Set your default programs", some of my mail links, like Page by
    E-Mail... and Link by E-Mail... in the File | Send menu in Internet
    Explorer, were unavailable (grayed out), until I used the "Set program
    access and computer defaults" applet (even though I only have one email
    program, that being Windows Mail).

    You might try toggling your defaults in "Set program
    access and computer defaults" using the Custom choice. Expand its menu (at
    the right of the radio-type button), then choose your email program (if it's
    already chosen, choose Windows Mail, then choose Outlook), and then click
    Okay. At this point, this is all I can come up with regarding your
    problem...
     
    dean-dean, Mar 13, 2007
    #2
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  3. JoAnn

    Save the snip as an image file first, then attach it to mail as you would
    any other file..


    --


    Mike Hall
    MS MVP Windows Shell/User
    http://msmvps.com/blogs/mikehall/
     
    Mike Hall - MS MVP, Mar 13, 2007
    #3
  4. JoAnn Paules

    JoAnn Paules Guest

    That's what I've been doing - but why can't I do it the other way?

    (BTW - how have you been, sweetie? Haven't see you around lately.)

    --
    JoAnn Paules
    MVP Microsoft [Publisher]

    ~~~~~
    How to ask a question
    http://support.microsoft.com/KB/555375
     
    JoAnn Paules, Mar 13, 2007
    #4
  5. JoAnn Paules

    JoAnn Paules Guest

    I'll give it a shot tonight........(Wasn't on the 'puter much yesterday.
    Seemed more important to spend time with my husband on our anniversary than
    spend time online with strangers.)

    --
    JoAnn Paules
    MVP Microsoft [Publisher]

    ~~~~~
    How to ask a question
    http://support.microsoft.com/KB/555375
     
    JoAnn Paules, Mar 13, 2007
    #5
  6. Hi JoAnn,

    I can simulate the problem by denying access to my own temp folder (%temp%). Are you able to write to the %temp% folder?

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com


    That's what I've been doing - but why can't I do it the other way?

    (BTW - how have you been, sweetie? Haven't see you around lately.)

    --
    JoAnn Paules
    MVP Microsoft [Publisher]

    ~~~~~
    How to ask a question
    http://support.microsoft.com/KB/555375
     
    Ramesh, MS-MVP, Mar 13, 2007
    #6
  7. JoAnn Paules

    JoAnn Paules Guest

    I'll have to try that at home. I'm at work where we still use IE6 and
    there's no updating in sight. ;-)

    --
    JoAnn Paules
    MVP Microsoft [Publisher]

    ~~~~~
    How to ask a question
    http://support.microsoft.com/KB/555375


    Hi JoAnn,

    I can simulate the problem by denying access to my own temp folder (%temp%).
    Are you able to write to the %temp% folder?

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com


    That's what I've been doing - but why can't I do it the other way?

    (BTW - how have you been, sweetie? Haven't see you around lately.)

    --
    JoAnn Paules
    MVP Microsoft [Publisher]

    ~~~~~
    How to ask a question
    http://support.microsoft.com/KB/555375
     
    JoAnn Paules, Mar 13, 2007
    #7
  8. JoAnn

    I didn't know that there was another way.. :)


    --


    Mike Hall
    MS MVP Windows Shell/User
    http://msmvps.com/blogs/mikehall/
     
    Mike Hall - MS MVP, Mar 13, 2007
    #8
  9. JoAnn Paules

    JoAnn Paules Guest

    You have the choice of having it open an email and automatically adding it.
    Or at least it tries and then tells me I don't have an email program
    installed. Yeah, right. Me without email?

    --
    JoAnn Paules
    MVP Microsoft [Publisher]

    ~~~~~
    How to ask a question
    http://support.microsoft.com/KB/555375


     
    JoAnn Paules, Mar 13, 2007
    #9
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