Socket Error 10061, Error Number: 0x800CCC0E

Discussion in 'Windows Vista Mail' started by JRob, Jul 2, 2007.

  1. JRob

    JRob Guest

    Upon launch of Windows Mail, I receive two errors - first one is:
    The connection to the server has failed. Subject 'Test', Account:
    'incoming.yahoo.verizon.net', Server: 'outgoing.yahoo.verizon.net', Protocol:
    SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
    and second one is:
    The connection to the server has failed. Account:
    'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
    POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
    0x800CCC0E

    I believe the first is Mail trying to send a test message, but am stymied.
    I just set up a Vista machine from the same manufacturer (HP) for my mother
    with the no problem getting Windows Mail launched. I have Norton (came
    pre-loaded) running on both, so I don't see why that would be a problem -
    I've noted the recommendations to ditch that, but it is running fine on hers.

    I have Outlook 2003 running on this Vista machine and it connects fine, but
    I have to enter incoming and outgoing passwords each time I shut down/reboot
    and I'd just as soon go over to Windows Mail.

    Any ideas out there?
     
    JRob, Jul 2, 2007
    #1
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  2. JRob

    Peter Foldes Guest

    Disable your Anti Virus incoming and Outgoing email scanning
     
    Peter Foldes, Jul 2, 2007
    #2
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  3. JRob

    JRob Guest

    Peter, just tried that and rebooted, but still get the error message

    The connection to the server has failed. Account:
    'incoming.yahoo.verizon.net', Server: 'incoming.yahoo.verizon.net', Protocol:
    POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
    0x800CCC0E

    (I deleted the test message so I no longer get first error message I noted
    in original post). Just confirmed with my mother that her Norton is running
    with incoming/outgoing email scanning still in place, which is even more
    confusing to me. Went through each of her account settings in Windows Mail
    as well to ensure I mirrored her settings in WM and Norton.

    Do you think the fact I originally installed my Outlook 2003 is somehow the
    culprit here? Not sure why it would - it pulled all my mail over from
    Outlook on original setup of WM, just not connecting, yet if I launch Outlook
    it will connect and IE connects fine.
     
    JRob, Jul 2, 2007
    #3
  4. Whether Norton will interfere with Windows Mail is a hit-or-miss proposition,
    something like playing Russian roulette.
    In good conscience I can't offer further help until you uninstall Norton, and
    you may have to recreate that account afterwards.

    Outlook 2003 is not a factor.

    Gary VanderMolen
     
    Gary VanderMolen, Jul 2, 2007
    #4
  5. JRob

    JRob Guest

    Will try that tomorrow and will post back. Thank you.
     
    JRob, Jul 2, 2007
    #5
  6. I think you need to check with Yahoo on how to set up Yahoo mail in Windows
    Mail or Outlook Express. I'm pretty sure your ports are incorrect and your
    authentication settings may also be wrong.
     
    Frank Saunders, MS-MVP OE, Jul 2, 2007
    #6
  7. JRob

    JRob Guest

    Thanks Frank - I will try that as well - I have connected with the same
    settings on the ports with Yahoo on Outlook 2003, just cannot seem to make it
    work with Windows Mail. In fact, it's connected with Outlook 2003 right now.

    In addition I went through each screen on my mother's Vista machine in her
    Windows Mail which I set up just fine (checked each of the WM Email account
    setting screens.) Each port setting and authhentication was set identically
    on this machine as on hers.

    Really appreciate the assistance and ideas!
     
    JRob, Jul 2, 2007
    #7
  8. JRob

    Dicky100 Guest

    Dicky100, Jul 2, 2007
    #8
  9. Let us know what happens after Norton is uninstalled. You can
    always reinstall it if turns out *not* to be the cause of your problem.
    Another approach would be to upgrade to Windows Live Mail, since
    WLM seems to be more stable and more resistant to corruption issues.

    Incidentally, your server settings look fine to me.

    Gary VanderMolen
     
    Gary VanderMolen, Jul 2, 2007
    #9
  10. But Norton will also screw up WLM.
     
    Frank Saunders, MS-MVP OE, Jul 2, 2007
    #10

  11. My notes indicate that Yahoo wants 995 for the POP3 (incoming) port and 465
    for SMTP and "My outgoing server requires authentication" checked on the
    Servers tab.
     
    Frank Saunders, MS-MVP OE, Jul 2, 2007
    #11
  12. JRob

    Azariah Guest

    Azariah, Mar 3, 2009
    #12
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