Software Synchronization Error: Agent failed detecting with reason:

Discussion in 'Windows Update' started by Chris Henderson, Jun 8, 2005.

  1. Hi All,

    I have several hundred Windows 2000 and Windows 2003 servers running with
    WSUS RTM The problem I have is this. I seem to get the error 0x8024400a on
    random servers. I'm not sure how to fix this on the Windows 2000 servers but
    I've had some luck doing the following on a lot of the Windows 2003 servers.


    Here is a post of one of the logs that has this issue.

    Any help would be greatly apprecaited.

    Thanks in advance,

    Chris Henderson

    2005-06-07 16:13:10 1392 618 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0700) ===========
    2005-06-07 16:13:10 1392 618 Misc = Process: C:\WINNT\system32\svchost.exe
    2005-06-07 16:13:10 1392 618 Misc = Module: C:\WINNT\system32\wuaueng.dll
    2005-06-07 16:13:10 1392 618 Service *************
    2005-06-07 16:13:10 1392 618 Service ** START ** Service: Service startup
    2005-06-07 16:13:10 1392 618 Service *********
    2005-06-07 16:13:10 1392 618 Setup Registering binary:
    C:\WINNT\system32\regsvr32.exe /s "C:\WINNT\system32\wups.dll"
    2005-06-07 16:13:11 1392 618 Setup Registering binary:
    C:\WINNT\system32\regsvr32.exe /s "C:\WINNT\system32\wups2.dll"
    2005-06-07 16:13:11 1392 618 Agent * WU client version 5.8.0.2469
    2005-06-07 16:13:11 1392 618 Agent * SusClientId =
    '510139c6-807e-48eb-bba6-426a88873736'
    2005-06-07 16:13:11 1392 618 Agent * Base directory:
    C:\WINNT\SoftwareDistribution
    2005-06-07 16:13:11 1392 618 Agent * Access type: No proxy
    2005-06-07 16:13:11 1392 618 Agent * Network state: Connected
    2005-06-07 16:13:12 1392 b04 Agent *********** Agent: Initializing Windows
    Update Agent ***********
    2005-06-07 16:13:12 1392 b04 Agent *********** Agent: Initializing global
    settings cache ***********
    2005-06-07 16:13:12 1392 b04 Agent * WSUS server: http://svansyswus01
    2005-06-07 16:13:12 1392 b04 Agent * WSUS status server:
    http://svansyswus01
    2005-06-07 16:13:12 1392 b04 Agent * Target group: Prod - Windows 2000
    Class D
    2005-06-07 16:13:12 1392 b04 Agent * Windows Update access disabled: No
    2005-06-07 16:13:12 1392 b04 DnldMgr Download manager restoring 0 downloads
    2005-06-07 16:13:12 1392 b04 AU ########### AU: Initializing Automatic
    Updates ###########
    2005-06-07 16:13:12 1392 b04 AU # WSUS server: http://svansyswus01
    2005-06-07 16:13:12 1392 b04 AU # Detection frequency: 22
    2005-06-07 16:13:12 1392 b04 AU # Target group: Prod - Windows 2000 Class
    D
    2005-06-07 16:13:12 1392 b04 AU # Approval type: Pre-install notify
    (Policy)
    2005-06-07 16:13:12 1392 b04 AU # Auto-install minor updates: No (User
    preference)
    2005-06-07 16:13:12 1392 b04 Report *********** Report: Initializing static
    reporting data ***********
    2005-06-07 16:13:12 1392 b04 Report * OS Version = 5.0.2195.4.0.196608
    2005-06-07 16:13:12 1392 b04 Report WARNING: Failed to load reporting
    information from Win32_ComputerSystem with hr = 80004005.
    2005-06-07 16:13:12 1392 b04 Report * Bios Revision = P29
    2005-06-07 16:13:12 1392 b04 Report * Bios Name = Default System BIOS
    2005-06-07 16:13:12 1392 b04 Report * Bios Release Date =
    2004-06-23T00:00:00
    2005-06-07 16:13:12 1392 b04 Report * Locale ID = 1033
    2005-06-07 16:13:12 1392 c70 PT Initializing simple targeting cookie,
    clientId = 510139c6-807e-48eb-bba6-426a88873736, target group = Prod -
    Windows 2000 Class D, DNS name = svancscotr01.alldir.net
    2005-06-07 16:13:12 1392 c70 PT Server URL =
    http://svansyswus01/SimpleAuthWebService/SimpleAuth.asmx
    2005-06-07 16:13:12 1392 618 AU #############
    2005-06-07 16:13:12 1392 618 AU ## START ## AU: Search for updates
    2005-06-07 16:13:12 1392 618 AU #########
    2005-06-07 16:13:12 1392 618 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {241CC483-A917-40E1-B9D6-87D6D77C2E49}]
    2005-06-07 16:13:12 1392 b04 AU Triggering AU detection through DetectNow
    API
    2005-06-07 16:13:12 1392 b04 AU Will do online detection after offline
    detection completes
    2005-06-07 16:13:12 1392 b04 AU AU setting next detection timeout to
    2005-06-07 23:13:12
    2005-06-07 16:13:15 1392 c70 Report WARNING: Reporter failed to upload
    events with hr = 8024000b.
    2005-06-07 16:13:15 1392 c70 Agent *************
    2005-06-07 16:13:15 1392 c70 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-06-07 16:13:15 1392 c70 Agent *********
    2005-06-07 16:13:15 1392 c70 Agent Update
    {56309036-4C77-4DD9-951A-99EE9C246A94}.100 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {0FA1201D-4330-4FA8-8AE9-B877473B6441}.100 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {E6CF1350-C01B-414D-A61F-263D14D133B4}.100 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {6964AAB4-C5B5-43BD-A17D-FFB4346A8E1D}.100 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {3B4B8621-726E-43A6-B43B-37D07EC7019F}.100 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {C07DAEAE-E305-4955-95AB-4D318831A111}.100 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {090A1E11-234C-453B-8E06-31478B3FCA31}.101 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {F65D3127-41F7-4258-9B97-624C96F22F35}.10 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {1D5F7D0A-869F-40C4-9DD5-537E9FE05CAA}.10 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {68B2FBDA-78B0-47BE-8DEA-00FE114A275F}.10 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {0C0F4FFB-8D37-417C-8F69-073A8B223A78}.50 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {DBE60056-72CC-4B90-B497-AFB619618F67}.50 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent Update
    {5788F8A8-519E-4177-BFB3-43E022094F29}.100 has no local extended metadata.
    Not returning it.
    2005-06-07 16:13:15 1392 c70 Agent * Found 0 updates and 0 categories in
    search
    2005-06-07 16:13:15 1392 c70 Agent *********
    2005-06-07 16:13:15 1392 c70 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-06-07 16:13:15 1392 c70 Agent *************
    2005-06-07 16:13:15 1392 52c AU >>## RESUMED ## AU: Search for updates
    [CallId = {241CC483-A917-40E1-B9D6-87D6D77C2E49}]
    2005-06-07 16:13:15 1392 52c AU # 0 updates detected
    2005-06-07 16:13:15 1392 52c AU #########
    2005-06-07 16:13:15 1392 52c AU ## END ## AU: Search for updates [CallId
    = {241CC483-A917-40E1-B9D6-87D6D77C2E49}]
    2005-06-07 16:13:15 1392 52c AU #############
    2005-06-07 16:13:15 1392 618 AU #############
    2005-06-07 16:13:15 1392 618 AU ## START ## AU: Search for updates
    2005-06-07 16:13:15 1392 618 AU #########
    2005-06-07 16:13:15 1392 618 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {AF8E8ED7-60F2-47AE-8822-51B8892E2762}]
    2005-06-07 16:13:15 1392 c70 PT Initializing simple targeting cookie,
    clientId = 510139c6-807e-48eb-bba6-426a88873736, target group = Prod -
    Windows 2000 Class D, DNS name = svancscotr01.alldir.net
    2005-06-07 16:13:15 1392 c70 PT Server URL =
    http://svansyswus01/SimpleAuthWebService/SimpleAuth.asmx
    2005-06-07 16:13:15 1392 c70 Report Uploading 1 events using cached cookie,
    reporting URL =
    http://svansyswus01/ReportingWebService/ReportingWebService.asmx
    2005-06-07 16:13:15 1392 c70 Report Reporter successfully uploaded 1 events.
    2005-06-07 16:13:15 1392 c70 Report Uploading 1 events using cached cookie,
    reporting URL =
    http://svansyswus01/ReportingWebService/ReportingWebService.asmx
    2005-06-07 16:13:15 1392 c70 Report Reporter successfully uploaded 1 events.
    2005-06-07 16:13:15 1392 c70 Report Uploading 1 events using cached cookie,
    reporting URL =
    http://svansyswus01/ReportingWebService/ReportingWebService.asmx
    2005-06-07 16:13:15 1392 c70 Report Reporter successfully uploaded 1 events.
    2005-06-07 16:13:15 1392 c70 Agent *************
    2005-06-07 16:13:15 1392 c70 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-06-07 16:13:15 1392 c70 Agent *********
    2005-06-07 16:13:15 1392 c70 Setup *********** Setup: Checking whether
    self-update is required ***********
    2005-06-07 16:13:15 1392 c70 Setup * Inf file:
    C:\WINNT\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\cdm.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup Update NOT required for
    C:\WINNT\system32\wuweb.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2005-06-07 16:13:15 1392 c70 Setup * IsUpdateRequired = No
    2005-06-07 16:13:16 1392 c70 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2005-06-07 16:13:16 1392 c70 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://svansyswus01/ClientWebService/client.asmx
    2005-06-07 16:13:16 1392 c70 PT WARNING: SyncUpdates failure, error =
    0x8024400A, soap client error = 10, soap error code = 0, HTTP status code =
    200
    2005-06-07 16:13:16 1392 c70 PT WARNING: Sync of Updates: 0x8024400a
    2005-06-07 16:13:16 1392 c70 Agent * WARNING: Failed to synchronize, error
    = 0x8024400A
    2005-06-07 16:13:16 1392 c70 Agent * WARNING: Exit code = 0x8024400A
    2005-06-07 16:13:16 1392 c70 Agent *********
    2005-06-07 16:13:16 1392 c70 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-06-07 16:13:16 1392 c70 Agent *************
    2005-06-07 16:13:16 1392 c70 Agent WARNING: WU client failed Searching for
    update with error 0x8024400a
    2005-06-07 16:13:16 1392 c70 AU >>## RESUMED ## AU: Search for updates
    [CallId = {AF8E8ED7-60F2-47AE-8822-51B8892E2762}]
    2005-06-07 16:13:16 1392 c70 AU # WARNING: Search callback failed, result
    = 0x8024400A
    2005-06-07 16:13:16 1392 c70 AU #########
    2005-06-07 16:13:16 1392 c70 AU ## END ## AU: Search for updates [CallId
    = {AF8E8ED7-60F2-47AE-8822-51B8892E2762}]
    2005-06-07 16:13:16 1392 c70 AU #############
    2005-06-07 16:13:16 1392 c70 AU AU setting next detection timeout to
    2005-06-08 04:13:16
    2005-06-07 16:13:17 1392 c70 Report REPORT EVENT:
    {61300E6E-3BB3-453C-B6A9-C51D0D3A48FC} 2005-06-07 16:13:12-0700 1 202 102
    {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
    Install Reboot completed.
    2005-06-07 16:13:17 1392 c70 Report REPORT EVENT:
    {D80CA4D1-DD95-421F-9F00-AB678980E249} 2005-06-07 16:13:16-0700 1 148 101
    {00000000-0000-0000-0000-000000000000} 0 8024400a AutomaticUpdates Failure
    Software Synchronization Error: Agent failed detecting with reason:
    0x8024400a
     
    Chris Henderson, Jun 8, 2005
    #1
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