Software update incomplete - Article - 319585 does not resolve

Discussion in 'Windows Update' started by Kenneth, Sep 23, 2003.

  1. Kenneth

    Kenneth Guest


    I have for a longer time had problems using the Windows
    Uptodate function in Windows 2000 Professional.

    I had SP3 before it stopped working, however since the up
    todate did not work, I updated to SP4 manually.

    Today I wanted to reset the Windows Update file by
    clearing out all references to Windows update on my
    computer. I might have been too throughout, for I deleted
    not only the temporary internet files, the active-X
    controls, the objects reffering to Microsoft, and all the
    cockies on my computer, but also the All certificates with
    reference to Windows...

    Now, when I try to manually run update programs, I am
    getting an error message about unable to verify
    update.inf. And that Cryptographic services may not be
    running. Anyway. The Windows update website is what I want
    to run. Please help.
    Kenneth, Sep 23, 2003
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  2. Kenneth

    Lee Guest

    Method to get those certificates shown at this page, worked on
    my 98se even though I wasn't having those troubles so should
    work for your 2000?
    Lee, Sep 23, 2003
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  3. Kenneth

    Lucy [MS] Guest

    Lucy [MS], Sep 25, 2003
  4. <TITLE>281458 - Error Message When You Install a Windows 2000 Service Pack or Product Update</TITLE>

    On a computer that has the Microsoft Root Authority certificate installed,


    If this is a home user (or anybody without access to a second computer)
    what should they do? The only idea that I have come up with based on
    these instructions is using a parallel install but that seems a bit extreme
    just to unpack a file (whose install location isn't clearly being documented
    by this article).

    Or is reinstalling that NT5CAT.INF file also an alternative to resolving
    the problem of "if certificates have been removed"? I.e. the export/import
    procedure is just being suggested as an easier procedure for a subset
    of what the second procedure would solve?

    Robert Aldwinckle

    Robert Aldwinckle, Sep 26, 2003
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