[SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

Discussion in 'Windows Update' started by Patrick Philippot, Jul 16, 2007.

  1.  
    saintgeorge01, Jul 23, 2007
    #41
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  2. Patrick Philippot

    Annie Guest

    I had XP SP2 and Net Framework 1.1 My PC started out by freezing up when I
    tried to install it. Got a number of error messages: 0xE0434f4D,
    0x80242007, 0x800703E9. I finally just upgraded to Net Framework 2.0. Then
    installed updates for 2.0 which included KB928366 for 1.1 Everything
    updated smoothly, and the whole problem went away. I have no idea what 1.0
    or 2.0 even do!
     
    Annie, Jul 23, 2007
    #42
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  3. Patrick Philippot

    wanda Guest

    ,
     
    wanda, Jul 24, 2007
    #43
  4. Patrick Philippot

    ynne1 Guest

    Appreciate everyone's attempts to assist on this issue. I have XP Pro, SP2,
    and .NET 1.1 and 2.0 are listed on the Add/Remove List. KB928365 always
    fails installation, KB928366 always states "Done" but then reappears to be
    reinstalled.

    I tried Patrick's suggestion (for 1.1) using the 2.0 files and KB928365 as
    he indicated this should work for all versions, but I received an error
    message from Windows Installer, "The installation source for this product is
    not available. Verify that the source exists and that you can access it." I
    downloaded Win Installer again (v3.1.0.0) and ran - indicated install was
    fine. Tried Patrick's method again, same error. Thought about uninstalling
    Win Installer and reloading but didn't like the warning message of multiple
    programs potentially becoming unusable, so I wasn't sure if it is safe to
    perform that.

    Moved on to Shenan Stanley's suggestions. I couldn't even get beyond the
    first step of unregistering Win Installer, receiving the following error msg,
    "Windows cannot find 'msiexec/unregister'. Make sure you typed the name
    correctly and then try again..." So I thought I'd try Dial-a-fix to just fix
    Win Installer initially. It went through the steps of unregistering and
    re-registering seemingly fine and did not indicate any errors. I then moved
    on to try to repair the .NET Framework 2.0, but upon right-clicking on the
    cache'd Win Inst file 2.0 RTL x86 enu and asking for repair, I received the
    same error msg produced with Patrick's suggestion.

    I then tried to perform a manual removal of the 2.0 Framework, but once
    again received the same error message when I asked it to uninstall instead of
    repair, "The installation source for this product is not available..."

    So I'm at a loss as to how to proceed, now 8 hours into trying to fix this
    issue. Any suggestions would be greatly appreciated.
     
    ynne1, Jul 24, 2007
    #44
  5. When going through the steps found in the solution I gave from the KB
    article for .NET Framework 2.0... Did you try...

    Manually remove and then reinstall the .NET Framework 2.0
    http://support.microsoft.com/kb/908077/
     
    Shenan Stanley, Jul 24, 2007
    #45
  6. Patrick Philippot

    ynne1 Guest

    Yes - please see paragraph 4 of my initial post (I apologize for its length,
    but I wanted to explain what I had tried and the results). Thanks.
     
    ynne1, Jul 24, 2007
    #46
  7. Patrick Philippot

    Rebecca C Guest

    Patrick:

    Thank you so much for this fix! If I had to download this d*&m update one
    more time I was going to go crazy! Your fix worked like a charm and no more
    "updates need to be installed" messages!

    Thank you..thank you..thank you

    Rebecca
     
    Rebecca C, Jul 25, 2007
    #47
  8. Patrick Philippot

    Wheeler Guest

    I am just replying to one of the messages in this thread. I am having trouble
    with KB928366.

    I am following the instruction on the manual remove and then reinstall the
    ..NET Framework 1.1.
    Well, I can't delete the mscoree.dll file and I can't delete v1.1.4322
    folder.

    What do I do now?
     
    Wheeler, Jul 29, 2007
    #48
  9. Patrick Philippot

    KaBone Guest

    I went through steps 1-4. When I try to run the NDP1.1sp1-KB928366-X86
    application nothing happens. What am I doing wrong?
     
    KaBone, Aug 16, 2007
    #49
  10. Patrick Philippot

    jschmutz Guest

    Every time I install KB928367 and KB928366 it tells me they installed and
    the computer needs to reboot. Upon reboot, they both return.

    Using the method of unpacking dotnetfix and running
    NDP1.1sp1-KB928366-X86.exe just gives me an hourglass for a moment and then
    nothing. (The same issue as putnik. )

    Using you later and longer method, I unregister and re-register Windows
    Installer. It doesn't give me any messages for either, but I assume it
    worked. Then when I try and uninstall 5067.MSI (the file that says,
    "Microsoft .NET Framework 1.1 RTL x86 enu" in the comments) I get a message
    that says, "The installation source for this product is not available. Verify
    that the source exists and that you can access it." Then the only option is
    "OK".

    What can I do to fix this problem? Thanks for your help.
     
    jschmutz, Aug 27, 2007
    #50
  11. |
    |
    | "Shenan Stanley" wrote:
    |
    | > putnik wrote:
    | > > Please help me, I have told Microsoft Support about this problem
    | > > and they have just said that my problem has been solved and they
    | > > are closing my case file. Well it hasn't been solved at all and I
    | > > still have an install shield icon that wont go away.
    | > >
    | > > I have downloaded the files you suggest and have extracted the
    | > > dotnetfix files. I have also downloaded and run the cleanup-x86
    | > > application from previous advice on here.
    | > >
    | > > However, when I run the installer (I presume you mean
    | > > NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to
    | > > browse for the extracted files either. The dreaded icon is still
    | > > there. There is still no KB928366 listed in my program files in the
    | > > Control Panel.
    | > >
    | > > I then tried to run dotnetfix.exe and it asked me if I wanted to
    | > > install .Net 1.1. I said I did, but it then told me it was
    | > > unsuccessful.
    | > >
    | > > Where do I go from here?
    | >
    | > Take what you need from the solution. If you don't have .NET Framework 2.0
    | > installed - you don't need that part of the solution. Same for 3.0. If
    | > you come to a instruction you cannot follow because you do not have referred
    | > to file/registry entry - skip over it and consider it done. Don't dwell on
    | > the parts you *don't* have - be concerned with the parts you do.
    | >
    | >
    | > (1) You need to repair .NET Framework 1.1 - obliterating all remnants of it
    | > and installing it/patching it fully.
    | >
    | > How to troubleshoot Microsoft .NET Framework 1.1 installation issues
    | > http://support.microsoft.com/kb/824643
    | > - Unregister and then reregister Windows Installer (See article)
    | >
    | > - Download/install/use:
    | >
    http://www.microsoft.com/downloads/...33-0343-4EE4-B0C4-97BD16967A09&displaylang=en
    | > - Manually remove and then reinstall the .NET Framework 1.1 (See Article)
    | > For the articles below, follow the "IT professionals" link and find the
    | > download for your OS.
    | > - Download/Install http://support.microsoft.com/kb/867460/
    | > - Download/Install http://support.microsoft.com/kb/886903/
    | > - Download/Install http://support.microsoft.com/kb/928366/
    | >
    | > Reboot as needed and at the end.
    | >
    | > (2) You need to repair .NET Framework 2.0 - obliterating all remnants of it
    | > and installing it/patching it fully.
    | >
    | > How to troubleshoot Microsoft .NET Framework 2.0 installation issues
    | > http://support.microsoft.com/kb/908077/
    | > - Unregister and then reregister Windows Installer (See article)
    | > - Manually remove and then reinstall the .NET Framework 2.0 (See Article)
    | > For the articles below, follow the "IT professionals" link and find the
    | > download for your OS.
    | > - Download/Install http://support.microsoft.com/kb/917283/
    | > - Download/Install http://support.microsoft.com/kb/922770/
    | > - Download/Install http://support.microsoft.com/kb/928365/
    | >
    | > Reboot as needed and at the end.
    | >
    | > (3) You need to repair .NET Framework 3.0 - obliterating all remnants of it
    | > and installing it/patching it fully.
    | >
    | > Unfortunately - there is no particular article pertaining to .NET Framework
    | > 3.0 that I could find. I have not had issues, however, just going into the
    | > Control Panel --> Add or Remove Programs and just locating/removing it and
    | > its patches. I suggest you do the same and then reboot...
    | >
    | > Download/install using this distributable package:
    | >
    http://www.microsoft.com/downloads/...0B-F857-4A14-83F5-25634C3BF043&displaylang=en
    | >
    | > Reboot as needed and at the end.
    | >
    | > (4) Cleanup your updates system...
    | >
    | > Get Dial-a-Fix:
    | > http://wiki.djlizard.net/Dial-a-fix
    | >
    | > Use its options to fix:
    | > - Windows Installer
    | > - Windows Update
    | > - All the Registration Center options
    | >
    | > Turn off the "Empty System32\Catroot 2"
    | > Do NOT do "Flush SoftwareDistribution".
    | >
    | > Then click "GO"... May take a while.
    | >
    | > Reboot when it is done...
    | >
    | > (5) Visit http://windowsupdate.microsoft.com/ and scan for updates. Choose
    | > the critical updates you need and install them. Do not bother getting
    | > hardware updates (unless you happen to have some Microsoft hardware
    | > installed) and "Optional Updates" are *usually* just what the name infers -
    | > but feel free to see if you want any of the "Optional" ones.
    | >
    | > (6) Come back here and let us know how you came out...
    | >
    | >
    | > This has now come to light from a poster (Ray&Fran) and should be noted:
    | >
    | > Got everything installed but KB928367? This is caused by corrupted
    | > ..NET Framework 1.0 components. Simply hide the incorrect update...
    | >
    | > 1. Open IE and go to the Windows Update site directly:
    | > http://www.windowsupdate.com
    | > 2. Click "Custom Install" to scan your system (Not Express Install).
    | > 3. After it finishes, please unclick the incorrect update.
    | > (Uncheck the box next to it.)
    | > 4. Choose "Don't show this update again"
    | > (Check the box next to that under the update itself.)
    | > 5. Scan the computer again to check the result.
    | >
    | > --
    | > Shenan Stanley
    | > MS-MVP
    | > --
    | > How To Ask Questions The Smart Way
    | > http://www.catb.org/~esr/faqs/smart-questions.html
    | >
    | >
    | >
    | Every time I install KB928367 and KB928366 it tells me they installed and
    | the computer needs to reboot. Upon reboot, they both return.
    |
    | Using the method of unpacking dotnetfix and running
    | NDP1.1sp1-KB928366-X86.exe just gives me an hourglass for a moment and then
    | nothing. (The same issue as putnik. )
    |
    | Using you later and longer method, I unregister and re-register Windows
    | Installer. It doesn't give me any messages for either, but I assume it
    | worked. Then when I try and uninstall 5067.MSI (the file that says,
    | "Microsoft .NET Framework 1.1 RTL x86 enu" in the comments) I get a message
    | that says, "The installation source for this product is not available. Verify
    | that the source exists and that you can access it." Then the only option is
    | "OK".
    |
    | What can I do to fix this problem? Thanks for your help.


    How to repair an existing installation of the .NET Framework
    http://support.microsoft.com/default.aspx?scid=kb;en-us;306160
     
    TaurArian [MS-MVP], Aug 27, 2007
    #51
  12. Patrick Philippot

    jschmutz Guest

    It seems to work for 1.1 but 1.0 starts to repair and the window just
    disappears. But then neither of the two updates end up working anyway. I have
    fought with this thing for a month. I'm ready to wipe my computer and then
    start saving for a Mac Book Pro... :(
     
    jschmutz, Aug 27, 2007
    #52
  13. |
    |
    | "TaurArian [MS-MVP]" wrote:
    |
    | > How to repair an existing installation of the .NET Framework
    | > http://support.microsoft.com/default.aspx?scid=kb;en-us;306160
    | >
    | >
    | >
    |
    | It seems to work for 1.1 but 1.0 starts to repair and the window just
    | disappears. But then neither of the two updates end up working anyway. I have
    | fought with this thing for a month. I'm ready to wipe my computer and then
    | start saving for a Mac Book Pro... :(


    Don't give up. 1.0 don't worry about.

    Posted by another user - Microsoft Response

    This issue can occur if the previous .NET Framework component is damaged. Let's try to
    remove the previous version of .NET Framework and reinstall all of them.

    Step 1: Download Microsoft Windows Installer CleanUp utility
    ============================================
    1. Visit:
    http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe
    2. Save the file to your Desktop
    3. Please double click the file msicuu2.exe on the Desktop to install this
    tool on your computer.

    Step 2: Remove .NET Framework 1.1
    ========================
    1. Click Start -> (All) Programs->Windows Installer Clean Up.
    2. See if you can find .NET Framework software. If so, remove it.
    3. Restart the computer and see if the issue still exists.

    For more information, please refer to:
    -----------
    Title: Description of the Windows Installer CleanUp Utility
    Link: http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

    However, if any problem is encountered when trying to uninstall .NET
    Framework 1.1, we can also refer to the following Knowledge Base article to uninstall it
    manually.
    http://support.microsoft.com/?id=320112

    After that, please restart the computer and perform the following suggestions to reinstall
    ..NET Framework 1.1 and the updates for it.

    Step 3: Install .NET Framework 1.1 Redistributable Package and .NET
    Framework 1.1 SP1

    =========================

    1. Please download the Microsoft .NET Framework Version 1.1 Redistributable Package and
    the updates from the following link and save them to the C drive (C:\)

    Microsoft .NET Framework Version 1.1 Redistributable Package
    http://download.microsoft.com/download/a/a/c/aac39226-8825-44ce-90e3-bf8203e74006/dotnetfx.exe

    Microsoft .NET Framework 1.1 Service Pack 1
    http://download.microsoft.com/downl...-bdb8-c4e00af5b94b/NDP1.1sp1-KB867460-X86.exe

    Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
    (KB928366)
    http://www.download.windowsupdate.c..._20112ef50011e0de2c0e3378139245d81a178b15.exe

    2. When the File Download window appears, please click the Save button, and follow the
    directions to save it to Windows. After downloading the Microsoft
    ...NET Framework 1.1 setup file onto your computer, please double-click the
    ...NET Framework files to manually install them one by one.

    If an error is encountered when installing .NET Framework 1.1, we can also refer to the
    following Microsoft Knowledge Base article to troubleshoot this issue:

    How to troubleshoot Microsoft .NET Framework 1.1 installation issues
    http://support.microsoft.com/?id=824643

    End Microsoft Response

    Added if you require/need it:

    Uninstall Cleanup Tool for the .NET Framework 1.0 and
    ...NET Framework 1.1 updates KB928366, KB929729, and KB928367:
    http://www.microsoft.com/downloads/...33-0343-4ee4-b0c4-97bd16967a09&DisplayLang=en


    K
     
    TaurArian [MS-MVP], Aug 28, 2007
    #53
  14. Patrick Philippot

    jschmutz Guest

    That first knowledge base article had a manual removal of 1.0, but only a
    repair of 1.1. But both seemed to work fine.

    Then I downloaded the three 1.1 files.

    1.1 package installed without a hitch.

    1.1 SP1 said it was already installed, but asked if I wanted to just
    re-install. I tried that and it came up with a bunch of errors.

    And the security update said that 1.1 SP1 wasn't installed and so it
    wouldn't work either.
     
    jschmutz, Aug 30, 2007
    #54
  15. || > K
    | >
    | >
    | >
    | That first knowledge base article had a manual removal of 1.0, but only a
    | repair of 1.1. But both seemed to work fine.
    |
    | Then I downloaded the three 1.1 files.
    |
    | 1.1 package installed without a hitch.
    |
    | 1.1 SP1 said it was already installed, but asked if I wanted to just
    | re-install. I tried that and it came up with a bunch of errors.
    |
    | And the security update said that 1.1 SP1 wasn't installed and so it
    | wouldn't work either.


    And the errors were?
     
    TaurArian [MS-MVP], Aug 30, 2007
    #55
  16. Patrick Philippot

    C.L. Guest

    This failed to work for me. I went through the steps outlined and the
    KB928366 installer did ask for a location for the files. After I supplied it,
    the installation ran for a minute or so and then said "Info 9006: This patch
    cannot be installed because it requires Microsoft .NET Framework 1.1 Service
    Pack 1 (SP1). No Microsoft .Net Framework 1.1 SP can be detected on this
    computer..."
     
    C.L., Oct 31, 2007
    #56
  17. Patrick Philippot

    Dan. Guest

    The solution worked perfectly for me.
     
    Dan., Mar 5, 2008
    #57
  18. Patrick Philippot

    Chun Xiang Guest

    Thank you and good to know. First I thought come from my computer not stayble.

    :)
     
    Chun Xiang, Feb 6, 2009
    #58
  19. Patrick Philippot

    jpmackay Guest

    Quite often I see the update of Microsoft Net Framework 1.1 Service Pack 1
    through Windows Update and try to install them but it's failed. Not sure why?
    I did check in Add or Remove Program to see what files do I have them in my
    laptop? Here are the list below:

    Microsoft.Net Framework 2.0 Service Pack 2
    with 10 files under
    -------------------------------------------------------
    Microsoft.Net Framework 3.0
    with 1 hotfix for this that file above
    -------------------------------------------------------
    Microsoft.Net Framework 3.0 Service Pack 2
    with 11 files under
    -------------------------------------------------------
    Microsoft.Net Framework 3.1 SP1
    with 2 hotfix files for that file above
    ------------------------------------------------------------------

    Now I don't see any with Microsoft.Net Framework 1.1 Service Pack 1 in Add
    or Remove Program. I wonder if that file is in the CD of Microsoft Windows XP
    Professional? Please advise about this. Because every time Windows Update run
    and try to tell me to install this file so I did and still doesn't work to
    install this.

    Any help would be appreciated to do with this file.

    Thank you,

    John
     
    jpmackay, Jul 28, 2009
    #59
  20. Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
    posting to this newsgroup.

    1. Before doing anything else, write down the .NET Framework versions which
    are already installed:

    How to determine which versions of the .NET Framework are installed and
    whether service packs have been applied
    http://support.microsoft.com/kb/318785

    2. Now see Resolution Method 2 in http://support.microsoft.com/kb/923100
    (ignore the title). After running the appropriate/needed tool, (re)install
    all .NET Framework versions manually using the download links on the page.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002

    <snip>
     
    PA Bear [MS MVP], Jul 28, 2009
    #60
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