Some computers don't appear on WSUS console

Discussion in 'Update Services' started by Gabriel Madoz, Jun 14, 2013.

  1. Good morning: I attach both WindowsUpdate.log and Client Diagnostic Tool that shows problems on a computer with problems on registering to console

    Any help would be greatly appreciated

    Regards

    WindowsUpdate.log

    2013-06-14 11:11:42:383 960 1adc Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0300) ===========
    2013-06-14 11:11:42:383 960 1adc Misc = Process: C:\Windows\system32\svchost.exe
    2013-06-14 11:11:42:383 960 1adc Misc = Module: c:\windows\system32\wuaueng.dll
    2013-06-14 11:11:42:382 960 1adc Service *************
    2013-06-14 11:11:42:383 960 1adc Service ** START ** Service: Service startup
    2013-06-14 11:11:42:383 960 1adc Service *********
    2013-06-14 11:11:42:421 960 1adc Agent * WU client version 7.6.7600.256
    2013-06-14 11:11:42:421 960 1adc Agent * Base directory: C:\Windows\SoftwareDistribution
    2013-06-14 11:11:42:433 960 1adc Agent * Access type: Named proxy
    2013-06-14 11:11:42:434 960 1adc Agent * Default proxy: 10.10.3.4:8080
    2013-06-14 11:11:42:434 960 1adc Agent * Default proxy bypass: ;192.
    2013-06-14 11:11:42:434 960 1adc Agent * Network state: Connected
    2013-06-14 11:11:42:596 960 1adc Setup Agent SelfUpdate is still pending.
    2013-06-14 11:11:45:387 960 5a0 Report CWERReporter::Init succeeded
    2013-06-14 11:11:45:387 960 5a0 Agent *********** Agent: Initializing Windows Update Agent ***********
    2013-06-14 11:11:45:387 960 5a0 Agent *********** Agent: Initializing global settings cache ***********
    2013-06-14 11:11:45:387 960 5a0 Agent * WSUS server: http://bop01.bpsprest.net
    2013-06-14 11:11:45:387 960 5a0 Agent * WSUS status server: http://bop01..bpsprest.net
    2013-06-14 11:11:45:387 960 1adc Report *********** Report: Initializing static reporting data ***********
    2013-06-14 11:11:45:387 960 5a0 Agent * Target group: Dompres Workstations
    2013-06-14 11:11:45:387 960 1adc Report * OS Version = 6.1.7601.1.0.65792
    2013-06-14 11:11:45:387 960 5a0 Agent * Windows Update access disabled: No
    2013-06-14 11:11:45:387 960 1adc Report * OS Product Type = 0x00000030
    2013-06-14 11:11:45:502 960 5a0 DnldMgr Download manager restoring 0 downloads
    2013-06-14 11:11:45:586 960 5a0 AU ########### AU: Initializing AutomaticUpdates ###########
    2013-06-14 11:11:45:587 960 5a0 AU # WSUS server: http://bop01.bpsprest.net
    2013-06-14 11:11:45:587 960 5a0 AU # Detection frequency: 22
    2013-06-14 11:11:45:587 960 5a0 AU # Target group: Dompres Workstations
    2013-06-14 11:11:45:587 960 5a0 AU # Approval type: Scheduled (Policy)
    2013-06-14 11:11:45:587 960 5a0 AU # Scheduled install day/time: Every day at 23:00
    2013-06-14 11:11:45:587 960 5a0 AU # Auto-install minor updates: Yes (User preference)
    2013-06-14 11:11:45:587 960 5a0 AU # Will interact with non-admins (Non-admins are elevated (Policy))
    2013-06-14 11:11:45:587 960 5a0 AU # Will display featured software notifications (Policy)
    2013-06-14 11:11:45:623 960 5a0 AU Setting AU scheduled install time to 2013-06-15 02:00:00
    2013-06-14 11:11:46:059 960 1adc Report * Computer Brand = Hewlett-Packard
    2013-06-14 11:11:46:059 960 1adc Report * Computer Model = HP Compaq 4000 Pro SFF PC
    2013-06-14 11:11:46:198 960 1adc Report * Bios Revision = 786H7 v02.02
    2013-06-14 11:11:46:198 960 1adc Report * Bios Name = Default System BIOS
    2013-06-14 11:11:46:198 960 1adc Report * Bios Release Date = 2011-07-19T00:00:00
    2013-06-14 11:11:46:198 960 1adc Report * Locale ID = 14346
    2013-06-14 11:11:46:237 960 5a0 AU Successfully wrote event for AU health state:0
    2013-06-14 11:11:46:238 960 5a0 AU Initializing featured updates
    2013-06-14 11:11:46:246 960 5a0 AU Found 0 cached featured updates
    2013-06-14 11:11:46:246 960 5a0 AU Successfully wrote event for AU health state:0
    2013-06-14 11:11:46:248 960 5a0 AU Successfully wrote event for AU health state:0
    2013-06-14 11:11:46:248 960 5a0 AU AU finished delayed initialization
    2013-06-14 11:11:46:248 960 5a0 AU Triggering AU detection through DetectNow API
    2013-06-14 11:11:46:248 960 5a0 AU Triggering Online detection (non-interactive)
    2013-06-14 11:11:46:248 960 1adc AU #############
    2013-06-14 11:11:46:248 960 1adc AU ## START ## AU: Search for updates
    2013-06-14 11:11:46:248 960 1adc AU #########
    2013-06-14 11:11:46:290 960 1adc AU <<## SUBMITTED ## AU: Search for updates [CallId = {FD1ADAB8-9B69-40FF-8711-E7DF70BDA6EF}]
    2013-06-14 11:11:49:397 960 1aec PT WARNING: GetConfig failure, error = 0x80244021, soap client error = 10, soap error code = 0, HTTP status code = 502
    2013-06-14 11:11:49:397 960 1aec PT WARNING: PTError: 0x80244021
    2013-06-14 11:11:49:397 960 1aec PT WARNING: GetConfig_WithRecovery failed: 0x80244021
    2013-06-14 11:11:49:397 960 1aec PT WARNING: RefreshConfig failed: 0x80244021
    2013-06-14 11:11:49:397 960 1aec PT WARNING: RefreshPTState failed: 0x80244021
    2013-06-14 11:11:49:398 960 1aec PT WARNING: PTError: 0x80244021
    2013-06-14 11:11:49:398 960 1aec Report WARNING: Reporter failed to uploadevents with hr = 80244021.
    2013-06-14 11:11:49:423 960 1aec PT WARNING: GetConfig failure, error = 0x80244021, soap client error = 10, soap error code = 0, HTTP status code = 502
    2013-06-14 11:11:49:423 960 1aec PT WARNING: PTError: 0x80244021
    2013-06-14 11:11:49:423 960 1aec PT WARNING: GetConfig_WithRecovery failed: 0x80244021
    2013-06-14 11:11:49:423 960 1aec PT WARNING: RefreshConfig failed: 0x80244021
    2013-06-14 11:11:49:423 960 1aec PT WARNING: RefreshPTState failed: 0x80244021
    2013-06-14 11:11:49:423 960 1aec PT WARNING: PTError: 0x80244021
    2013-06-14 11:11:49:423 960 1aec Report WARNING: Reporter failed to uploadevents with hr = 80244021.
    2013-06-14 11:11:49:423 960 1aec Agent *************
    2013-06-14 11:11:49:423 960 1aec Agent ** START ** Agent: Finding updates[CallerId = AutomaticUpdates]
    2013-06-14 11:11:49:423 960 1aec Agent *********
    2013-06-14 11:11:49:423 960 1aec Agent * Online = Yes; Ignore downloadpriority = No
    2013-06-14 11:11:49:423 960 1aec Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2013-06-14 11:11:49:423 960 1aec Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2013-06-14 11:11:49:423 960 1aec Agent * Search Scope = {Machine}
    2013-06-14 11:11:49:423 960 1aec Setup Checking for agent SelfUpdate
    2013-06-14 11:11:49:423 960 1aec Setup Client version: Core: 7.6.7600.256 Aux: 7.5.7601.17514
    2013-06-14 11:11:49:424 960 1aec Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2013-06-14 11:11:49:471 960 1aec Misc Microsoft signed: Yes
    2013-06-14 11:11:49:490 960 1aec Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f6
    2013-06-14 11:11:49:490 960 1aec Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f6
    2013-06-14 11:11:49:490 960 1aec Misc WARNING: DownloadFileInternal failedfor http://bop01.bpsprest.net/selfupdate/wuident.cab: error 0x801901f6
    2013-06-14 11:11:49:490 960 1aec Setup WARNING: SelfUpdate check failed todownload package information, error = 0x80244021
    2013-06-14 11:11:49:490 960 1aec Setup FATAL: SelfUpdate check failed, err= 0x80244021
    2013-06-14 11:11:49:490 960 1aec Agent * WARNING: Skipping scan, self-update check returned 0x80244021
    2013-06-14 11:11:49:504 960 1aec Agent * WARNING: Exit code = 0x80244021
    2013-06-14 11:11:49:504 960 1aec Agent *********
    2013-06-14 11:11:49:504 960 1aec Agent ** END ** Agent: Finding updates[CallerId = AutomaticUpdates]
    2013-06-14 11:11:49:504 960 1aec Agent *************
    2013-06-14 11:11:49:504 960 1aec Agent WARNING: WU client failed Searchingfor update with error 0x80244021
    2013-06-14 11:11:49:505 960 5ec AU >>## RESUMED ## AU: Search for updates [CallId = {FD1ADAB8-9B69-40FF-8711-E7DF70BDA6EF}]
    2013-06-14 11:11:49:505 960 5ec AU # WARNING: Search callback failed, result = 0x80244021
    2013-06-14 11:11:49:505 960 5ec AU # WARNING: Failed to find updates with error code 80244021
    2013-06-14 11:11:49:505 960 5ec AU #########
    2013-06-14 11:11:49:505 960 5ec AU ## END ## AU: Search for updates [CallId = {FD1ADAB8-9B69-40FF-8711-E7DF70BDA6EF}]
    2013-06-14 11:11:49:505 960 5ec AU #############
    2013-06-14 11:11:49:505 960 5ec AU Successfully wrote event for AU health state:0
    2013-06-14 11:11:49:506 960 5ec AU AU setting next detection timeout to 2013-06-14 19:11:49
    2013-06-14 11:11:49:506 960 5ec AU Setting AU scheduled install time to 2013-06-15 02:00:00
    2013-06-14 11:11:49:506 960 5ec AU Successfully wrote event for AU health state:0
    2013-06-14 11:11:49:507 960 5ec AU Successfully wrote event for AU health state:0
    2013-06-14 11:11:51:252 960 1aec Report REPORT EVENT: {4CF10961-D33B-4AD1-A9B2-E390945A8D17} 2013-06-14 11:11:49:490-0300 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244021 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80244021.
    2013-06-14 11:11:51:469 960 1aec Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2013-06-14 11:11:51:469 960 1aec Report WER Report sent: 7.6.7600.256 0x80244021 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
    2013-06-14 11:11:51:470 960 1aec Report CWERReporter finishing event handling. (00000000)

    Client Diagnostics Tool

    WSUS Client Diagnostics Tool

    Checking Machine State
    Checking for admin rights to run tool . . . . . . . . . PASS
    Automatic Updates Service is running. . . . . . . . . . PASS
    Background Intelligent Transfer Service is running. . . PASS

    GetFileVersion(szEngineDir,&susVersion) failed with hr=0x80070002

    The system cannot find the file specified.


    Press Enter to Complete
     
    Gabriel Madoz, Jun 14, 2013
    #1
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