Sound problems after kb941644 and kb943485

Discussion in 'Windows Update' started by Roger, Jan 18, 2008.

  1. Roger

    Roger Guest

    I've installed the updates kb941644 and kb943485 and now have no sound on my
    Windows XP Pro desktop. This used to work, worked a couple of days ago
    before installing these updates. I've done a couple of reboots, including a
    power cycle.

    Any advice here? I tried a system restore to 1/15/2008, and my company's IT
    software immediately re-installed the updates, so I think that I'm stuck with
    them.

    Thanks.

    -Roger
     
    Roger, Jan 18, 2008
    #1
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  2. Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB123456).

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
     
    PA Bear [MS MVP], Jan 19, 2008
    #2
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  3. Roger

    Roger Guest

    I've opened a support incident with MS, thanks.

    -Roger
     
    Roger, Jan 19, 2008
    #3
  4. YW. Please let us know how you make out by replying to this thread, Roger.
     
    PA Bear [MS MVP], Jan 19, 2008
    #4
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