SP1 driver question for an MVP please

Discussion in 'Windows Vista General Discussion' started by Bill W, Mar 22, 2008.

  1. Bill W

    Bill W Guest

    There are 2 driver updates that the regular Windows auto update has offered
    to me in the past - one is for my web cam and the other is for my sound
    card. I have downloaded and installed them and both devices stopped
    working. I went to HP's web sit and downloaded and reinstalled their
    drivers and the devices worked again. I have hidden the two MS driver
    updates and I'm now using the HP drivers. Currently, MS update is not
    offering SP1 to me and I'm assuming it's because of these 2 drivers - MS
    sees incompatible drivers. My question is: If I (1) unhide the two
    drivers and allow MS update to install the two drivers, (2) then install
    SP1, (3) then, install the HP drivers so the devices work again, can you see
    any obvious problems with Vista running with SP1 and the original HP
    drivers? I know that you may not be able to answer this question because
    this issue might be device and/or driver specific. I'm not chomping at the
    bit to install SP1, but if not installing the MS drivers prevents me from
    ever installing SP1, I need to know if I have an alternative solution.
    Thanks for your help.
     
    Bill W, Mar 22, 2008
    #1
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  2. I would recommend keeping the HP drivers installed
    and ignoring the ones from Windows Update.
    Download the standalone version of SP1 and install.

    Windows Vista Service Pack 1 Standalone (KB936330)
    http://www.microsoft.com/downloads/...6d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en

    Learn how to install Windows Vista Service Pack 1 (SP1)
    http://windowshelp.microsoft.com/windows/en-us/Help/133c8953-c9cd-4fa5-8883-03e91bb6f2021033.mspx

    --
    Carey Frisch
    Microsoft MVP
    Windows Desktop Experience -
    Windows System & Performance

    ---------------------------------------------------------------

    :

    There are 2 driver updates that the regular Windows auto update has offered
    to me in the past - one is for my web cam and the other is for my sound
    card. I have downloaded and installed them and both devices stopped
    working. I went to HP's web sit and downloaded and reinstalled their
    drivers and the devices worked again. I have hidden the two MS driver
    updates and I'm now using the HP drivers. Currently, MS update is not
    offering SP1 to me and I'm assuming it's because of these 2 drivers - MS
    sees incompatible drivers. My question is: If I (1) unhide the two
    drivers and allow MS update to install the two drivers, (2) then install
    SP1, (3) then, install the HP drivers so the devices work again, can you see
    any obvious problems with Vista running with SP1 and the original HP
    drivers? I know that you may not be able to answer this question because
    this issue might be device and/or driver specific. I'm not chomping at the
    bit to install SP1, but if not installing the MS drivers prevents me from
    ever installing SP1, I need to know if I have an alternative solution.
    Thanks for your help.
     
    Carey Frisch [MVP], Mar 22, 2008
    #2
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  3. Bill W

    John Barnes Guest

    Still checks for incompatible drivers before the install, doesn't it?
     
    John Barnes, Mar 22, 2008
    #3
  4. Bill W

    John Barnes Guest

    I don't see the webcam listed on the incompatible drivers list, but I would
    unplug it and uninstall it (including the drivers checkbox) in device
    manager. Depends on your soundcard, but I would disable the onboard
    soundcard in the BIOS, then delete it in device manager (including the
    drivers checkbox). You can then see if SP1 will be presented to you.
    Incidentally when I did what you suggest with the Creative drivers, Windows
    installed an even older version, so both were before the driver cut-off
    date.
     
    John Barnes, Mar 22, 2008
    #4
  5. Bill W

    John Barnes Guest

    John Barnes, Mar 22, 2008
    #5
  6. Bill W

    BillW Guest

    Thank you very much for your replies and information. Very helpful. Thanks
    again. I appreciate it.
     
    BillW, Mar 22, 2008
    #6
  7. Bill W

    John Barnes Guest

    Incidentally, Microsoft Update did download a different and proper driver
    after SP1 was applied, but downloaded a more obsolete version before.
     
    John Barnes, Mar 22, 2008
    #7
  8. Bill W

    kevpan815 Guest

    Reformat Your Computer And Install Open Source Linux Ubuntu 7.10 RTW,
    Just FYI.
     
    kevpan815, Mar 23, 2008
    #8
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