SP1 failed install (yet another one)

Discussion in 'Windows Small Business Server' started by Ray Collins, Jul 3, 2005.

  1. Ray Collins

    Ray Collins Guest

    So this time SP1 cost me money by:

    a) Upgrading the Intel NIC driver so that auto sense doesn't work therefore
    the network didn't start;
    b) The PPPOE no longer connects at boot up (ISA hasn't been upgraded yet);
    c) After Exchange SP1 was applied the server no longer starts the exchange
    store at boot;
    d) The actual SBS SP1 component won't complete, it gives the not a member of
    domain admins etc error

    after a number of wasted hours I changed the NIC to fixed speed, started the
    PPPOE connection, started the exchange store and went home.

    On Monday I get to ring Microsoft, go back to the client site and try to
    work it all out.

    Thank you so much M$ !

    Please don't post to say that the Group memberships for the admin account
    are wrong I have checked all that. It seems to be related to the fact that
    the client has a domain controller in another site connected via VPN.
    Ray Collins, Jul 3, 2005
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  2. Ray Collins

    Guest Guest

    I don't think it is a group memeberships issue but rather you have to be the
    administartor not just a group member.
    Guest, Jul 3, 2005
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  3. Ray Collins

    Ray Collins Guest

    Yes I know. Logged in as the built in administrator and it has the correct
    Ray Collins, Jul 3, 2005
  4. I've not seen the Exchange store not boot.

    What's happening is some sub group has a membership that is denying.

    Drill down deep, while you've made sure that the 'main' groups are
    there, there is some sub group that has a membership it shouldn't.
    Susan Bradley, Jul 3, 2005
  5. Ray Collins

    Ray Collins Guest

    Nope, the call is still open with Microsoft so far none of their suggestions
    have helped.
    It seems to have something to do with the second site, if I knew what it
    was trying to do I would try to do it manually to see if we get better error
    Ray Collins, Jul 5, 2005
  6. Ray Collins

    Ray Collins Guest

    Could somebody from Microsoft SBS have a look at SRS050704600132 please ?

    Sorry but I am desperate. The saga has been going for a week and I have an
    extremely irate (soon to be ex?) client.
    I have not been able to get the support person to escalate the call and I
    think they are out of their depth with SBS.

    Ray Collins, Jul 12, 2005
  7. Ray Collins

    Ray Collins Guest

    Some information that may help others and a gripe.

    We finally managed to get the SBS service pack to install by applying SP1 to
    the ISA2004 server. This should not have been required as we had
    implemented the Microsoft published work around of not enforcing strict RPC
    prior to commencing the SBS upgrade.

    Exchange is still causing the server to hang (last time it rebooted it took
    13 hours to get to a log on screen.
    Microsoft has just informed me that they are closing the case the because
    the SBS service pack issue has been resolved.
    What a crock of ...... the server had no problems prior to the service pack
    and now they want me to log a call for Exchange because only Service Pack
    calls are free !

    The motivation to find alternate vendor solutions is high !
    Ray Collins, Aug 3, 2005
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