SP2 install freeze

Discussion in 'Windows Update' started by Daveo, Nov 18, 2006.

  1. Daveo

    Daveo Guest

    -I had to reinstall XP home on my laptop and update is hanging on the install
    (not the download) for a number of updates including SP2. I followed the
    advice to download SP2 for IT professionals directly to my machine
    (by-passing update) but even there it freezes at the same place (during
    install). It happens when it says "checking product key" under "inspecting
    your current configuration". Under update I get the error code 0x87FF0004.
    Another error code I'm getting for other freezing updates is 0x800706BE. For
    a while I thought this was a license problem since it was hanging at the
    "checking product key" point but I kind of doubt it. Its an OEM XP home
    version but it should be good and legal. I reinstalled XP home a second time
    but still same problem. When it freezes it just stops and the hard drive
    activity stops, for as much as 10 or 15 minutes (that's when I give up). Only
    the intall seems to freeze, not the whole PC (e.g. mouse and keyboard still
    work). Can anyone advise? Thanks.
    Daveo, Nov 18, 2006
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    123456788912333455645476476868656, Nov 18, 2006
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  3. Daveo

    Daveo Guest

    Never mind, I found the answer. I should have researched a little more
    before posting. If anyone else needs this same fix, you'll find it by
    searching here on "checking product key". You'll find several messages a
    couple with a thread that includes the instructions which are a series of
    comand prompts and file renames/deletions that fix the problem. Thanks.
    Daveo, Nov 19, 2006
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