Spooler Subsystem App Stopped working

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by John O, Jun 21, 2007.

  1. John O

    John O Guest

    I just purchased a new computer with Vista. I have yet to get my Dell A940
    printer (which was on an XP machine) working. My first problem was the
    printer stayed "Offline". This was apparently due to XP drivers being loaded.
    After going through a procedure to remove the XP driver, I was able to show
    the printer "Ready" but now I get an error "Spooler Subsystem App Stopped
    working". I tried to stop and start the Spooler Service but that doesn't seem
    to help. Can someone please help?
     
    John O, Jun 21, 2007
    #1
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  2. John O

    Dan [MSFT] Guest

    John,

    The most common reason for the spooler to crash is when there are installed
    drivers which aren't Vista compatible. There are other messages here
    describing how to remove drivers when your spooler won't start. I'd suggest
    you remove all of the printer drivers, then download all the Vista versions
    of the drivers you need & install them.

    Dan
     
    Dan [MSFT], Jun 22, 2007
    #2
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