Start Menu Office 2007 shortcuts have stopped working

Discussion in 'Windows Vista Performance' started by PaulaSnap, Mar 25, 2008.

  1. PaulaSnap

    PaulaSnap Guest

    when I go to the Start menu, click on a recently used Office 2007 program or
    a pinned Office 2007 program, nothing happens. They don't launch. When I
    open an actual office 2007 file, the apps load fine however.

    My other pinned and recent apps shortcuts work - for example, Quickbooks,
    Epson Scan, MS Email, MS Internet

    Can anyone help me sort this out? Would really like to have a useful Start
    menu..

    THANKS!
     
    PaulaSnap, Mar 25, 2008
    #1
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  2. Try deleting the shortcuts then recreating them.


    --
    fuzor_silverbolt

    -----------My Rig-----------
    Manufacturer: Dell Inc.
    Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs),
    ~2.7GHz
    Memory: 3326MB RAM
    Hard Drive: 984 GB 2x500GB RAID 0
    Video Card: NVIDIA GeForce 8800 GT
    Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
    Sound Card: SigmaTel High Definition Audio CODEC
    Operating System: Windows Vista™ Ultimate 32bit
     
    fuzor_silverbolt, Mar 26, 2008
    #2
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  3. PaulaSnap

    PaulaSnap Guest

    I deleted Excel from the Start menu, then re-added it by going into the
    Programs list, right clicking then picking "Pin to the Start Menu". It still
    doesn't work.

    Just for fun, I also picked "Add to Quick Launch", which puts it in my
    bottom toolbar to the right of the Start icon. When I click on it here it
    doesn't work either.

    I did the same thing with MS Word with the same results!

    I don't want to have to reinstall MS Office, but wondering if I do this
    next...
     
    PaulaSnap, Mar 26, 2008
    #3
  4. Hi Paula,

    This issue is caused by a third-party shell extension, which seems to only affect the Windows Installer shortcuts like Office shortcuts.

    See: http://windowsxp.mvps.org/slowrightclick.htm
    (Proceed directly to "Method 2" in that page.)

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com
    Winhelponline.com blog http://www.winhelponline.com/blog


    I deleted Excel from the Start menu, then re-added it by going into the
    Programs list, right clicking then picking "Pin to the Start Menu". It still
    doesn't work.

    Just for fun, I also picked "Add to Quick Launch", which puts it in my
    bottom toolbar to the right of the Start icon. When I click on it here it
    doesn't work either.

    I did the same thing with MS Word with the same results!

    I don't want to have to reinstall MS Office, but wondering if I do this
    next...
     
    Ramesh, MS-MVP, Mar 27, 2008
    #4
  5. PaulaSnap

    PaulaSnap Guest

    Dear Ramesh,

    Thank you so much! Problem solved. It was a WebEx context menu which I
    recently installed...And yes, I used Option 2, not Option 1...

    Cheers
    --
    Paula


     
    PaulaSnap, Mar 27, 2008
    #5
  6. Excellent!

    You're welcome Paula.

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com
    Winhelponline.com blog http://www.winhelponline.com/blog


    Dear Ramesh,

    Thank you so much! Problem solved. It was a WebEx context menu which I
    recently installed...And yes, I used Option 2, not Option 1...

    Cheers
    --
    Paula


     
    Ramesh, MS-MVP, Mar 28, 2008
    #6
  7. PaulaSnap

    joelkinzel Guest


    I am having the same problem and tried this method. It did not work :
    (. I disabled the three non-microsoft context menus that I had and the
    Office 2007 apps STILL won't launch from the start menu. I used the
    suggested program and disabled them 1 by 1, restarting after each. Now
    all non-ms context menus are disable and the apps don't launch. Any
    thoughts?
     
    joelkinzel, Apr 20, 2008
    #7
  8. PaulaSnap

    Hoevelmann Guest

    I am having a similar problem....
    When I click on start in XP.....My documents, My Pictures, My Music, M
    computer, control Panel etc will not open when I click on them. If
    put them on my desktop they still do not work. The, Help and Suppor
    and Run...work correctly but the Search will not ope
     
    Hoevelmann, Jun 12, 2008
    #8
  9. PaulaSnap

    Gordon Guest

    Then I suggest you post to an XP group - this one is for VISTA, as in the
    title.....
     
    Gordon, Jun 12, 2008
    #9
  10. PaulaSnap

    Nonny Guest

    It's another one of those wretched vBulletin board people.
     
    Nonny, Jun 12, 2008
    #10
  11. PaulaSnap

    John B Guest

    Hi Ramesh,
    I've got the same issue with MS Office 2007 apps (Excel & Word & Powerpoint)
    not running when pinned to the start menu - and also not running from the
    recent apps list on the start menu.

    I've tried "method 2" with the ShellExView as many posts have indicated --
    and ended up turning off EVERY non-microsoft entry, rebooting, and still
    having the same problem.

    Other thoughts?

     
    John B, Jul 7, 2008
    #11
  12. PaulaSnap

    FreakyBeaky Guest

    Re: Office 2007 programs will not open from Vista Start menu

    --------------------------------------------------------------------------------

    I had this problem too - came up with suitable answer THAT WORKS!!!

    1) Remove all Office 2007 items pinned to Start menu.

    2) Open "Computer" click on "C:" drive and open "Program Files"

    3) Scroll down to "Microsoft Office" and OPEN

    4) Open the folder holding all the generic office items (on my syste
    this is named "Office12" - this is the MS name version)

    5) Find each Office program you need on the pinned menu - an
    individually right-click and click "Pin to Start menu".
    EXCEL will be the first one??? N.B. Only pin those with the MS Offic
    symbol for that program, i.e. EXCEL = green document with an 'X' on
    each should be an "Application" ENSURE U DON'T OPEN THE ONE WITH TH
    COLOURFUL WINDOWS ICON - won't matter but you'll have to repeat th
    correct process!
    Make sure the following names are correct: (all capitals)
    - EXCEL
    - POWERPNT
    - WINWORD

    (they're the only ones I need!)

    Then go to Start menu - click on each and check works. They do for me!

    Then you can right-click each and Rename, to your hearts content!!!

    They should each now open!

    happiness all around???

    ;
     
    FreakyBeaky, Jan 26, 2009
    #12
  13. PaulaSnap

    RogerOver Guest

    How do I find the Office 2007 executables?

    Even with Control Panel->Folder Options->View set to Show Hidden Files,
    I can't find any *.exe files in C:\Program Files\Microsoft
    Office\Office12.
     
    RogerOver, Apr 28, 2009
    #13
  14. PaulaSnap

    sysguy Guest

    I am experiencing the same problems on my Vista 64 Ultimate machine with Office 2007. Shortcuts on the Start menu don't work nor does typing Word in search and hitting enter. Starting from all programs, all the applications work fine. Double clicking on a file also launches it. The exception is Outlook which still launches fine from the start menu.

    As per an earlier thread I removed Webex that was recently installed with no change and I uninstalled Irfan View that I had recently installed, again with no change. I know this was working prior and only started noticing this week.

    Stephen


    Post Originated from http://www.VistaForums.com Vista Support Forums
     
    sysguy, Apr 29, 2009
    #14
  15. PaulaSnap

    RogerOver Guest

    Sure enough, I found my files in C:\Program Files (x86)\Microsoft
    Office\Office12. I guess the installation is different on the 64-bit
    system version of Vista.

    Unless I use the "All Programs" option, I still can't get many of the
    Start Menu icons to work: Office program's don't start and neither does
    my Paint Shop Pro 7. Windows Media Player works and so does my own
    installation of NT Backup brought over from my old XP box.
     
    RogerOver, Apr 30, 2009
    #15
  16. PaulaSnap

    canadawfb Guest

    I've been having the same issue - none of my office shortcuts in th
    start menu work... I tried pinning the apps to the start menu, but tha
    only worked for a little while then the shortcuts stopped workin
    again... I'm not sure if this is related, but recently I've also bee
    having issues with OneCare firewall not turning on...
    I tried the "method 2" option that has been posted here, but n
    change..

    any other working ideas
     
    canadawfb, Oct 6, 2009
    #16
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