startup problem

Discussion in 'Internet Explorer' started by Jo-Anne, Dec 2, 2011.

  1. Jo-Anne

    Jo-Anne Guest

    Today, on starting my WinXP netbook, I received an error message having to
    do with Windows Explorer, had no internet connection, and had in my taskbar
    a Google search icon. I did not install any new programs yesterday, and I
    did not install the Google Toolbar ever. I use the netbook these days only
    for listening to internet radio, and I hadn't added any stations or made any

    My WinXP laptop, which is on the same home network, started and is running

    I shut down the netbook (and got a message about having to end ConfigFree
    first), restarted it, and the same thing happened. I tried to click on
    System Restore, but it wouldn't respond. I tried shutting down the computer
    again, but it wouldn't respond. I manually turned it off.

    Then I restarted in Safe Mode and did a System Restore to yesterday evening.
    Everything seems to be working again, but I downloaded updates for
    Malwarebytes AntiMalware and ran it--and it found no malware. I also updated
    and am running SuperAntiSpyware. Avira AntiVir (which I keep up-to-date
    daily) is next for scanning.

    I'm suspicious that this might be a Google issue. Yesterday, Google changed
    its search page to show a bunch of options in a black section on the left,
    which often leaves the cursor not in the search box. I did not, however, use
    Google on the netbook yesterday.

    Has anyone else experienced this problem? Any ideas of what happened and
    what I should do next?

    Thank you!

    Jo-Anne, Dec 2, 2011
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  2. Jo-Anne

    Don Varnau Guest

    FWIW, I had the same Google Search button appear on IE8 (Vista) a few days
    I disabled it and it hasn't returned.
    I don't know why it appeared but saw no evidence that it was malware

    - - - - -
    Don Varnau, Dec 3, 2011
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  3. Jo-Anne

    Jo-Anne Guest

    Thank you, Don! The thing re-appeared today, and with it the Microsoft
    notice titled Data Execution Prevention. It appears that Google's effort to
    install this quick search program makes Microsoft think it's malware; and I
    have no internet connection until I click out of the notice.

    Today, after clicking out of the notice, I went to Add/Remove Programs and
    discovered that I had both the Google Toolbar and Google Quick Search (or
    Launch--can't remember)--the latter installed today. I think another program
    had installed the toolbar ages ago and I had simply disabled it. I
    uninstalled the toolbar--and when I went to uninstall the quick search
    program, I was told it was already uninstalled. Eventually, it disappeared
    from Add/Remove Programs.

    I hope this is the end of the problem. I am becoming very upset with Google.
    I didn't ask for the Quick Search program, and I didn't install any programs
    recently on that computer.

    Jo-Anne, Dec 3, 2011
  4. Jo-Anne

    Motor T Guest

    If you just want searching capability have a look at this
    non-invasive option: >
    Motor T, Dec 4, 2011
  5. It sounds like you might have selected some manner of new application, and
    when that app was installing, it gave you options to ACCEPT or DECLINE
    various things. They construct these selections to _look_ like the Software
    License Agreement elections where you agree or disagree, and if disagree
    then the installation halts. ACCEPT or DECLINE is a different convention
    than AGREE or DISAGREE, and you have to look to see what you are ACCEPTing,
    and almost always have to DECLINE the offer. You can be faced with ACCEPT or
    DECLINE when you update your iTunes, for example. So, you might not have
    actually installed some manner of new application, you might have merely
    updated one that you already had. You could have done this an hour ago, or
    several days ago, and now you are getting a headache from the past action.

    My guess is that you clicked ACCEPT for an Add-on that is now beating you
    up. You need to disable the add-on, and you may need to visit Add or Remove
    Programs in the Control Panel to delete it altogether. When in Add or Remove
    Programs, look specifically for Google entries, and delete as many of them
    as you want.
    Jeff Strickland, Dec 4, 2011
  6. Jo-Anne

    Jo-Anne Guest

    Thank you, Motor T! I've put Scroogle on my Favorites Bar and will try it
    instead of Google.

    Jo-Anne, Dec 4, 2011
  7. Jo-Anne

    Jo-Anne Guest

    Thank you, Jeff! As I think back, I believe the Google Toolbar came
    pre-installed on my netbook and I never did anything other than disable it.
    The Quick Search add-on is something I most definitely did not install. In
    any case, it looks like now that I have deleted the Google Toolbar from my
    computer, it has taken Quick Search with it. Today the computer started
    properly and showed no Google icon in the taskbar.

    For now, I'm also giving up on Google as a search engine, at least directly,
    by using Scroogle, which was suggested by Motor T.

    Jo-Anne, Dec 4, 2011
  8. IF IT IS THERE YOU INSTALLED IT, you may not have INTENDED to install it,
    but it did not install all by itself.

    There are any number ot things that you can do where you are asked if this
    or that should happen, and they rely on you clicking OK or Accept without
    actually reading the box that the button is in. You need to be very carefull
    with this BECAUSE they sometimes ask if you want a free scan of your
    machine, and it you accept the offer, you actually load a program that will
    say, "We found 389 problems with your machine, do you want them fixed?" Of
    course you want them fixed, but they want $69.95 to fix them and if you
    don't give them the money, they pop up every three minutes to remind you
    that there are 389 problems, but the most significant problem is the program
    that insists there are 389 problems, and for $69.95 they will go away. Send
    me $49.95, and I will tell you how to never spend $69.95 to fix stuff that
    was not broken before they asked for $69.95. Crap! I just gave away $49.95
    in goods and services.

    Personally, I find that Yahoo Search finds everything I ask it to find. I
    simply start entering the search string, and after a few characters, Yahoo
    has a suggestion or two or thousand.
    Jeff Strickland, Dec 5, 2011
  9. Jo-Anne

    Jo-Anne Guest

    Google has a habit of changing things on its own. I definitely did not
    install Google Search in my taskbar. It likely appeared through some update
    in the Google Toolbar that I did not ask for. See the post by Don Varnau in
    this thread. He too got the Google Search icon a few days ago without doing
    anything to acquire it. It appeared right after Google changed its search
    page dramatically.

    The netbook on which the Google Search icon appeared is used right now only
    for listening to internet radio. Nothing was installed on it for at least a
    month, not even updates of current programs. I don't load programs in
    general unless I know a lot about them, and I always do custom installs so I
    can avoid add-ons that I don't want.

    I'm not fond of Yahoo Search. It is on my ISP's (Frontier's) homepage, and
    I've tried it. It's not as intuitive as Google for searching. The nice thing
    about Scroogle is that it uses Google but without all the garbage and the
    tracking of Google.

    Jo-Anne, Dec 5, 2011
  10. Jo-Anne was thinking very hard and all he could come up with was:

    Do you have any other Google products installed such as Google Earth or
    Google Sketch-up?

    Google installs an automatic updater that operates independently, and
    it's usually hidden. It will still install updates to software you may
    have completely removed before and it will do so without asking for any
    permissions, option selections, or even notification.

    Google is, for the most part, malware itself.

    -There are some who call me...

    It's a dangerous business, going out your door. You step onto the road,
    and if you don't keep your feet, there's no knowing where you might be
    swept off to.
    -Samwise Gamgee quoting Bilbo Baggins, edited
    James D Andrews, Dec 6, 2011
  11. Jo-Anne

    Jo-Anne Guest

    Thank you, Jim! What I currently have on that computer is Google Reader--no
    Google Earth or anything else. Once I removed the Google Toolbar (which had
    been disabled but not removed before), the Google Quick Launch icon
    disappeared and hasn't returned. So it appears to have been associated with
    the Toolbar.

    I'm looking into finding a new aggregator, so I can get rid of Google Reader
    too. Someone recommended Feedreader, and I'll give that a try. I'm getting
    really fed up with Google. Even the search engine, which I've always loved,
    has become a pain to use.

    Jo-Anne, Dec 11, 2011
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