Status Not Yet Reporting and Downloading Fails

Discussion in 'Windows Update' started by Barrytone, Jan 13, 2006.

  1. Barrytone

    Barrytone Guest

    I am having problems with some computers not reporting status...I had
    originally thought that the problems was with using cloning software but I
    have fixed that issue...Here is the log below...any help will be greatly
    appreciated...

    Thanks,
    Rodney

    2006-01-13 13:14:44 1060 114 AU #############
    2006-01-13 13:14:44 1060 114 AU ## START ## AU: Search for updates
    2006-01-13 13:14:44 1060 114 AU #########
    2006-01-13 13:14:44 1060 114 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {D91C0D35-2399-4F2F-B57D-B55A63C4F368}]
    2006-01-13 13:14:44 1060 554 Agent *************
    2006-01-13 13:14:44 1060 554 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2006-01-13 13:14:44 1060 554 Agent *********
    2006-01-13 13:14:45 1060 554 Setup *********** Setup: Checking whether
    self-update is required ***********
    2006-01-13 13:14:45 1060 554 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup * IsUpdateRequired = No
    2006-01-13 13:14:50 1060 554 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2006-01-13 13:14:50 1060 554 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://172.16.0.243/ClientWebService/client.asmx
     
    Barrytone, Jan 13, 2006
    #1
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  2. Barrytone

    Barrytone Guest

    2006-01-13 13:14:44 1060 114 AU #############
    2006-01-13 13:14:44 1060 114 AU ## START ## AU: Search for updates
    2006-01-13 13:14:44 1060 114 AU #########
    2006-01-13 13:14:44 1060 114 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {D91C0D35-2399-4F2F-B57D-B55A63C4F368}]
    2006-01-13 13:14:44 1060 554 Agent *************
    2006-01-13 13:14:44 1060 554 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2006-01-13 13:14:44 1060 554 Agent *********
    2006-01-13 13:14:45 1060 554 Setup *********** Setup: Checking whether
    self-update is required ***********
    2006-01-13 13:14:45 1060 554 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup Update NOT required for
    C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2006-01-13 13:14:45 1060 554 Setup * IsUpdateRequired = No
    2006-01-13 13:14:50 1060 554 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2006-01-13 13:14:50 1060 554 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://172.16.0.243/ClientWebService/client.asmx
    2006-01-13 13:15:02 1060 554 Agent * Found 0 updates and 8 categories in
    search
    2006-01-13 13:15:02 1060 554 Agent *********
    2006-01-13 13:15:02 1060 554 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2006-01-13 13:15:02 1060 554 Agent *************
    2006-01-13 13:15:02 1060 554 AU >>## RESUMED ## AU: Search for updates
    [CallId = {D91C0D35-2399-4F2F-B57D-B55A63C4F368}]
    2006-01-13 13:15:02 1060 554 AU # 0 updates detected
    2006-01-13 13:15:02 1060 554 AU #########
    2006-01-13 13:15:02 1060 554 AU ## END ## AU: Search for updates [CallId
    = {D91C0D35-2399-4F2F-B57D-B55A63C4F368}]
    2006-01-13 13:15:02 1060 554 AU #############
    2006-01-13 13:15:02 1060 554 AU AU setting next detection timeout to
    2006-01-13 20:12:58
    2006-01-13 13:15:07 1060 554 Report REPORT EVENT:
    {9951E45B-F986-4ED4-B90D-CC4CD5AB45A7} 2006-01-13
    13:15:02-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
    2006-01-13 13:15:07 1060 554 Report REPORT EVENT:
    {9284E279-BE8D-42D5-B862-67521FE510D6} 2006-01-13
    13:15:02-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    2006-01-13 13:23:35 1060 438 PT Initializing simple targeting cookie,
    clientId = 2f1e1a8b-d3c2-4009-940f-3c9464d54655, target group = , DNS name =
    annittillison.nabiusa
    2006-01-13 13:23:35 1060 438 PT Server URL =
    http://172.16.0.243/SimpleAuthWebService/SimpleAuth.asmx
    2006-01-13 13:23:35 1060 438 Report Uploading 23 events using cached cookie,
    reporting URL =
    http://172.16.0.243/ReportingWebService/ReportingWebService.asmx
    2006-01-13 13:23:35 1060 438 PT WARNING: ReportEventBatch failure, error =
    0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
    200
    2006-01-13 13:23:35 1060 438 PT WARNING: SOAP Fault: 0x00012c
    2006-01-13 13:23:35 1060 438 PT WARNING: faultstring:Fault occurred
    2006-01-13 13:23:35 1060 438 PT WARNING: ErrorCode:InvalidCookie(1)
    2006-01-13 13:23:35 1060 438 PT WARNING: Message:

    2006-01-13 13:23:35 1060 438 PT WARNING:
    Method:"http://www.microsoft.com/SoftwareDistribution/ReportEventBatch"
    2006-01-13 13:23:35 1060 438 PT WARNING:
    ID:179a5d70-e311-4cd3-be09-b6f87abf4c64
    2006-01-13 13:23:35 1060 438 Report WARNING: Reporter failed to upload
    events with hr = 8024400d.
    Here is the rest of the log file.....



     
    Barrytone, Jan 13, 2006
    #2
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  3. ....

    http://docxp.mvps.org/WU5-ERR.htm

    0x8024400D -2145107955 SUS E PT SOAP CLIENT SOAP E CLIENT
    The message was malformed or incomplete.
    No reason to retry unless problem fixed.


    There is apparently a problem with the transmission.
    The simplest thing to do would be to trace it
    and compare with a trace of it working normally.
    You might even be lucky and be able to use a proxy tracer
    (such as FiddlerTool); otherwise just capture the packets
    (e.g. using netcap) and format them later (e.g. using Ethereal).


    BTW if this is on an intranet and you are not connecting to the
    Microsoft server you may also find more clues on your server
    or by applying a trace there too.


    Good luck

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Jan 17, 2006
    #3
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