Stop error when trying to install Windows Updates

Discussion in 'Windows Update' started by sanctifyer, Sep 18, 2006.

  1. sanctifyer

    Ed Guest

    Ok -- no filters installed.

    I re-ran Rootkit Revealer again (just in case) and again, nothing but a few
    false positives due to System Restore and the Indexing Service.

    So I'm still stumped....

    Thanks,

    -ed

     
    Ed, Oct 8, 2006
    #21
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  2. sanctifyer

    Ed Guest

    hmmm -- No filters installed on this system according to fltmc.exe

    And a re-run of Rootkit Revealer shows nothing but a few housekeeping items
    (related to System Restore and the Indexing Service)....

    I'm stumped....

    Thanks,

    -ed

     
    Ed, Oct 8, 2006
    #22
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  3. sanctifyer

    Gary Guest

    You can add me to the list of people getting this BSOD error during Windows
    Update: STOP 0x0000008E (0xC0000005,0xF702FBEF,0x00000000) and would like to
    know what the deal is and why won't microsoft let me open a ticket without
    having to pay $$$$$.
     
    Gary, Oct 9, 2006
    #23
  4. sanctifyer

    Ed Guest

    Gary,

    Welcome to the club -- that is almost the identical error that I get (as
    does Tim, and numerous others here and in forums across the web). This one
    is so difficult to understand as the patch touches code that should have no
    effect on the failure modes (driver related access violations) everyone is
    seeing. I'm even more mystified that with all the errors reported, MS has
    not yet been able to reproduce it and provide a solution.
     
    Ed, Oct 9, 2006
    #24
  5. sanctifyer

    MowGreen Guest

    At least Patrick got the updates installed
    And, I've lost track of who's issue is whose. Or whom's issue is
    what's ?
    I hope everyone who's experiencing this issue has contacted MS. The more
    data they can gather the faster the fix can be released.


    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen, Oct 9, 2006
    #25
  6. sanctifyer

    MowGreen Guest

    Gary,

    Did you contact them by email and they wanted to charge you ?
    Was XP installed by the computer's manufacturer or by you from a retail CD ?
    The above is from the latest Security Bulletin -
    http://www.microsoft.com/technet/security/Bulletin/MS06-055.mspx

    If you're in the US or Canada then call that number and read them that
    specific section and give the URL. Give them the KB number of the
    SECURITY updates that will not install. Do NOT even mention any other ones.


    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen, Oct 9, 2006
    #26
  7. sanctifyer

    Ed Guest

    MowGreen,

    I appreciate your help - but the MS "line" is that it is an OEM install and
    they have no responsibility for it. I've sent in what I can but ????? And
    while it is a security patch, the OEM supercedes that apparently. And at
    this point, I've sent the client their computer back and they will let me
    know if the next batch autoupdates.

    -ed

     
    Ed, Oct 9, 2006
    #27
  8. sanctifyer

    Gary Guest

    I went to the support site, and because my XP is oem from dell, they think I
    should contact dell. I saw no free options.

    On a separate note, I don't know if this is something new or if I've just
    never noticed it before but when my XP boots up, I see a burst of internet
    activity (lights on my dsl modem and router) for a good few seconds and then
    it stops. I booted up with my cable unplugged and once I plugged it back it,
    I got that same burst. Is Microsoft doing some sort of validation?



     
    Gary, Oct 9, 2006
    #28
  9. sanctifyer

    Gary Guest

    My XP is OEM on a Dell box so I saw no free options.


     
    Gary, Oct 9, 2006
    #29
  10. sanctifyer

    fjclough Guest

    I've been having this problem for a month or so. it began after I discovered
    a piece of malware called smitfraud on the system. It's actually gotten
    worse over time. at first it just BSOD'd during windows update, now it
    actually BSODs with the exact same error message half an hour after start up
    like clockwork. Have tried everything short of reinstalling windows. That's
    the next step I guess.

     
    fjclough, Oct 9, 2006
    #30
  11. sanctifyer

    MowGreen Guest

    Choose one of these reputable forums for help. Please read the
    guidelines of the forum of your choice prior to posting:

    http://www.bleepingcomputer.com/forums/HijackThis_Logs_and_Analysis-f22.html
    http://spywarewarrior.com/viewforum.php?f=2&sid=3ce3e4c9a40b25268d1bac3189d22184
    http://forums.spywareinfo.com/index.php?showforum=44
    http://castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
    http://forum.aumha.org/viewforum.php?f=30&sid=28b7de716b318feaf7b8d0b95dcd7ff0


    HTH,
    MowGreen [MVP 2003-2006]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============
     
    MowGreen, Oct 10, 2006
    #31
  12. Ed and Gary,

    Since the Security Bulletin states that support is free for installing
    Critical Security updates, I thought that it meant what it said.
    If I were you, I would *insist* that since the Sec Bulletin is worded
    that way, that they should live up to what is on that specific web page.

    If you'd like, I can contact PSS and get a straight answer. This is an
    intolerable situation.
    Please let me know and I'll get the ball rolling. ;)


    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============

     
    MowGreen [MVP], Oct 10, 2006
    #32
  13. sanctifyer

    MCRTECH Guest

    I had the same problem on dell computer. I found that i was unable to
    extract the windows update ref KB922582 on this computer without the blue
    screen that you have been getting. I extracted to a computer that didn't
    have the problem using KB artical 262841(
    http://support.microsoft.com/kb/262841/en-us ) KBArticleNumber
    /X:C:\ExtractedPackage. I then copied the extracted files back to the dell
    and ran update.exe in the update folder of the extracted file with success.
    The only thing I don't know yet is why the files wouldn't extract to it's
    temp dir without a blue screen. maybe DLA ?
     
    MCRTECH, Oct 13, 2006
    #33
  14. sanctifyer

    Gary Guest

    I did this and got past the BSOD. The only thing now is that two of the
    fixes are marked failed and won't install - 925486 & 922819.
     
    Gary, Oct 18, 2006
    #34
  15. sanctifyer

    sanctifyer Guest

    I tried your proposed solution and it still doesn't resolve my issue as
    described in the first post. The BSOD is still there.

    Still at Square 1.

    sanc
     
    sanctifyer, Dec 2, 2006
    #35
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