StorageTek L1400 not communicating with Windows 2003 Server

Discussion in 'Windows Server' started by Ryan, Jan 30, 2007.

  1. Ryan

    Ryan Guest

    Okay quick rundown and hoping someone can give me some ideas on this.

    We have a StorageTek L1400 Tape Library. It contains 3 tape drives.
    We have an HP Proliant DL380 G4 Server running Windows 2003 R2.
    Inside that server contains 2 Dual Ported QLogic QLA2342-E-SP Fiber Channel

    I connected the 3 drives to 3 available ports on the HBA and the libraries
    control module to the last port on the HBA.

    Windows and our Veritas Backup Exec 9.0 can see the tape drives but they
    cannot see the L1400 library.

    I tried swapping the library to differents ports and the problem followed
    it. I talked to someone at QLogic and they said if SANSurfer can see the
    library and Windows cannot then it is most likely a Windows issue. Any
    suggestions would be appreciated. If you need more information from me I will
    do my best to provide it.
    Ryan, Jan 30, 2007
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