Strange 0x8024400d error

Discussion in 'Update Services' started by Dennis Johnson, Feb 28, 2007.

  1. I have a site where none of the clients will register with the wsus server.
    They all have the same characteristics. I've googled and looked in this
    forum. My situation is a little different because the client diagnostic just
    throws an error and doesn't give me anything that I understand. This is a
    Win XP sp 2 machine and the wsus server is a 2003 sp 1 machine. The client
    diagnostic error is at the bottom of this posting.


    C:\>reg query "HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" /s

    ! REG.EXE VERSION 3.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
    WUServer REG_SZ http://sc.autonomix.com
    WUStatusServer REG_SZ http://sc.autonomix.com
    ElevateNonAdmins REG_DWORD 0x0

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    AUOptions REG_DWORD 0x4
    AutoInstallMinorUpdates REG_DWORD 0x1
    DetectionFrequency REG_DWORD 0x2
    DetectionFrequencyEnabled REG_DWORD 0x1
    NoAutoRebootWithLoggedOnUsers REG_DWORD 0x0
    NoAutoUpdate REG_DWORD 0x0
    RebootRelaunchTimeout REG_DWORD 0xa
    RebootRelaunchTimeoutEnabled REG_DWORD 0x1
    RebootWarningTimeout REG_DWORD 0x5
    RebootWarningTimeoutEnabled REG_DWORD 0x1
    RescheduleWaitTimeEnabled REG_DWORD 0x1
    RescheduleWaitTime REG_DWORD 0x5
    ScheduledInstallDay REG_DWORD 0x0
    ScheduledInstallTime REG_DWORD 0x3
    UseWUServer REG_DWORD 0x1

    C:\>reg query
    "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
    Update"

    ! REG.EXE VERSION 3.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
    Update
    AUOptions REG_DWORD 0x3
    ScheduledInstallDay REG_DWORD 0x0
    ScheduledInstallTime REG_DWORD 0x3
    ConfigVer REG_DWORD 0x1
    DetectionStartTime REG_SZ 2006.12.29 12:08:35
    NextDetectionTime REG_SZ 2007-02-28 19:24:02
    ScheduledInstallDate REG_SZ 2007-03-01 11:00:00
    UnableToDetectTime REG_SZ 2007-02-27 17:57:12
    ----------------------------------------------------------------------------------------------------------------------------------------------------------------



    The windows update log looks like this:

    2007-02-28 09:39:37 1036 bb8 Misc =========== Logging initialized (build:
    5.8.0.2694, tz: -0800) ===========
    2007-02-28 09:39:37 1036 bb8 Misc = Process: C:\WINDOWS\System32\svchost.exe
    2007-02-28 09:39:37 1036 bb8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2007-02-28 09:39:37 1036 bb8 Service *************
    2007-02-28 09:39:37 1036 bb8 Service ** START ** Service: Service startup
    2007-02-28 09:39:37 1036 bb8 Service *********
    2007-02-28 09:39:37 1036 bb8 Agent * WU client version 5.8.0.2694
    2007-02-28 09:39:37 1036 bb8 Agent * SusClientId =
    'dfba3813-2669-47af-b709-d05888f2126e'
    2007-02-28 09:39:37 1036 bb8 Agent * Base directory:
    C:\WINDOWS\SoftwareDistribution
    2007-02-28 09:39:37 1036 bb8 Agent * Access type: No proxy
    2007-02-28 09:39:37 1036 bb8 Agent * Network state: Connected
    2007-02-28 09:40:23 1036 bb8 Agent *********** Agent: Initializing Windows
    Update Agent ***********
    2007-02-28 09:40:23 1036 bb8 Agent *********** Agent: Initializing global
    settings cache ***********
    2007-02-28 09:40:23 1036 bb8 Agent * WSUS server: http://sc.autonomix.com
    2007-02-28 09:40:23 1036 bb8 Agent * WSUS status server:
    http://sc.autonomix.com
    2007-02-28 09:40:23 1036 bb8 Agent * Target group: (Unassigned Computers)
    2007-02-28 09:40:23 1036 bb8 Agent * Windows Update access disabled: No
    2007-02-28 09:40:23 1036 bb8 DnldMgr Download manager restoring 0 downloads
    2007-02-28 09:40:23 1036 bb8 AU ########### AU: Initializing Automatic
    Updates ###########
    2007-02-28 09:40:23 1036 bb8 AU # WSUS server: http://sc.autonomix.com
    2007-02-28 09:40:23 1036 bb8 AU # Detection frequency: 2
    2007-02-28 09:40:23 1036 bb8 AU # Approval type: Scheduled (Policy)
    2007-02-28 09:40:23 1036 bb8 AU # Scheduled install day/time: Every day at
    3:00
    2007-02-28 09:40:23 1036 bb8 AU # Auto-install minor updates: Yes (Policy)
    2007-02-28 09:40:36 1036 b70 PT WARNING: GetConfig failure, error =
    0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
    200
    2007-02-28 09:40:36 1036 b70 PT WARNING: SOAP Fault: 0x00012c
    2007-02-28 09:40:36 1036 b70 PT WARNING: faultstring:Unable to handle
    request without a valid action parameter. Please supply a valid soap action.
    2007-02-28 09:40:36 1036 b70 PT WARNING: ErrorCode:(null)(0)
    2007-02-28 09:40:36 1036 b70 PT WARNING: Message:(null)
    2007-02-28 09:40:36 1036 b70 PT WARNING: Method:(null)
    2007-02-28 09:40:36 1036 b70 PT WARNING: ID:(null)
    2007-02-28 09:40:36 1036 b70 Report WARNING: Reporter failed to upload
    events with hr = 8024400d.
    2007-02-28 09:40:36 1036 b70 PT WARNING: GetConfig failure, error =
    0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
    200
    2007-02-28 09:40:36 1036 b70 PT WARNING: SOAP Fault: 0x00012c
    2007-02-28 09:40:36 1036 b70 PT WARNING: faultstring:Unable to handle
    request without a valid action parameter. Please supply a valid soap action.
    2007-02-28 09:40:36 1036 b70 PT WARNING: ErrorCode:(null)(0)
    2007-02-28 09:40:36 1036 b70 PT WARNING: Message:(null)
    2007-02-28 09:40:36 1036 b70 PT WARNING: Method:(null)
    2007-02-28 09:40:36 1036 b70 PT WARNING: ID:(null)
    2007-02-28 09:40:36 1036 b70 Report WARNING: Reporter failed to upload
    events with hr = 8024400d.
    2007-02-28 09:41:06 1036 824 AU Triggering AU detection through DetectNow
    API
    2007-02-28 09:41:06 1036 bb8 AU #############
    2007-02-28 09:41:06 1036 bb8 AU ## START ## AU: Search for updates
    2007-02-28 09:41:06 1036 bb8 AU #########
    2007-02-28 09:41:06 1036 bb8 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {DE522894-31BE-4F02-A3EB-2AAA487573F0}]
    2007-02-28 09:41:06 1036 424 Agent *************
    2007-02-28 09:41:06 1036 424 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2007-02-28 09:41:06 1036 424 Agent *********
    2007-02-28 09:41:07 1036 424 Setup *********** Setup: Checking whether
    self-update is required ***********
    2007-02-28 09:41:07 1036 424 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2694, required version =
    5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2694, required
    version = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2694, required version
    = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2694, required
    version = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2694, required
    version = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2694, required
    version = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2694, required
    version = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2694, required
    version = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2694, required
    version = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2694, required version
    = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2694, required version
    = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup Update NOT required for
    C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2694, required version
    = 5.8.0.2607
    2007-02-28 09:41:07 1036 424 Setup * IsUpdateRequired = No
    2007-02-28 09:41:07 1036 424 PT +++++++++++ PT: Synchronizing server updates
    +++++++++++
    2007-02-28 09:41:07 1036 424 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://sc.autonomix.com/ClientWebService/client.asmx
    2007-02-28 09:41:07 1036 424 PT WARNING: GetConfig failure, error =
    0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
    200
    2007-02-28 09:41:07 1036 424 PT WARNING: SOAP Fault: 0x00012c
    2007-02-28 09:41:07 1036 424 PT WARNING: faultstring:Unable to handle
    request without a valid action parameter. Please supply a valid soap action.
    2007-02-28 09:41:07 1036 424 PT WARNING: ErrorCode:(null)(0)
    2007-02-28 09:41:07 1036 424 PT WARNING: Message:(null)
    2007-02-28 09:41:07 1036 424 PT WARNING: Method:(null)
    2007-02-28 09:41:07 1036 424 PT WARNING: ID:(null)
    2007-02-28 09:41:07 1036 424 PT WARNING: Sync of Updates: 0x8024400d
    2007-02-28 09:41:07 1036 424 Agent * WARNING: Failed to synchronize, error =
    0x8024400D
    2007-02-28 09:41:07 1036 424 Report *********** Report: Initializing static
    reporting data ***********
    2007-02-28 09:41:07 1036 424 Report * OS Version = 5.1.2600.2.0.65792
    2007-02-28 09:41:07 1036 424 Report * Computer Brand = VIA Technologies,
    Inc.
    2007-02-28 09:41:07 1036 424 Report * Computer Model = KM400-8235
    2007-02-28 09:41:07 1036 424 Report * Bios Revision = 6.00 PG
    2007-02-28 09:41:07 1036 424 Report * Bios Name = Phoenix - AwardBIOS
    v6.00PG
    2007-02-28 09:41:07 1036 424 Report * Bios Release Date =
    2003-12-03T00:00:00
    2007-02-28 09:41:07 1036 424 Report * Locale ID = 1033
    2007-02-28 09:41:08 1036 424 Agent * WARNING: Exit code = 0x8024400D
    2007-02-28 09:41:08 1036 424 Agent *********
    2007-02-28 09:41:08 1036 424 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2007-02-28 09:41:08 1036 424 Agent *************
    2007-02-28 09:41:08 1036 424 Agent WARNING: WU client failed Searching for
    update with error 0x8024400d
    2007-02-28 09:41:08 1036 424 AU >>## RESUMED ## AU: Search for updates
    [CallId = {DE522894-31BE-4F02-A3EB-2AAA487573F0}]
    2007-02-28 09:41:08 1036 424 AU # WARNING: Search callback failed, result =
    0x8024400D
    2007-02-28 09:41:08 1036 424 AU #########
    2007-02-28 09:41:08 1036 424 AU ## END ## AU: Search for updates [CallId =
    {DE522894-31BE-4F02-A3EB-2AAA487573F0}]
    2007-02-28 09:41:08 1036 424 AU #############
    2007-02-28 09:41:08 1036 424 AU AU setting next detection timeout to
    2007-02-28 19:24:02
    2007-02-28 09:41:12 1036 424 Report REPORT EVENT:
    {0232DC08-26AE-460A-9901-E8DA3041D74E} 2007-02-28 09:41:07-0800 1 148 101
    {00000000-0000-0000-0000-000000000000} 0 8024400d AutomaticUpdates Failure
    Software Synchronization Error: Agent failed detecting with reason:
    0x8024400d


    ---------------------------------------------------------------------------------------------------------------------------------------------------------------


    And running the client diagnostic gives me an error.

    First, it pops up a window saying Application has generated an exception
    that could not be handled. I click ok and
    Second, it give me this:



    C:\Documents and Settings\Administrator\Desktop\WSUS stuff>WsusDebugTool.exe

    Unhandled Exception: System.IO.FileNotFoundException: File or assembly name
    Micr
    osoft.UpdateServices.Common, or one of its dependencies, was not found.
    File name: "Microsoft.UpdateServices.Common"
    at Microsoft.SoftwareDistribution.Tools.SusServerTool.Main(String[] args)

    === Pre-bind state information ===
    LOG: DisplayName = Microsoft.UpdateServices.Common, Version=2.0.0.0,
    Culture=neu
    tral, PublicKeyToken=31bf3856ad364e35
    (Fully-specified)
    LOG: Appbase = C:\Documents and Settings\Administrator\Desktop\WSUS stuff\
    LOG: Initial PrivatePath = NULL
    Calling assembly : WsusDebugTool, Version=0.0.0.0, Culture=neutral,
    PublicKeyTok
    en=null.
    ===

    LOG: Publisher policy file is not found.
    LOG: Host configuration file not found.
    LOG: Using machine configuration file from
    C:\WINDOWS\Microsoft.NET\Framework\v1
    ..1.4322\config\machine.config.
    LOG: Post-policy reference: Microsoft.UpdateServices.Common,
    Version=2.0.0.0, Cu
    lture=neutral, PublicKeyToken=31bf3856ad364e35
    LOG: Attempting download of new URL file:///C:/Documents and
    Settings/Administra
    tor/Desktop/WSUS stuff/Microsoft.UpdateServices.Common.DLL.
    LOG: Attempting download of new URL file:///C:/Documents and
    Settings/Administra
    tor/Desktop/WSUS
    stuff/Microsoft.UpdateServices.Common/Microsoft.UpdateServices.
    Common.DLL.
    LOG: Attempting download of new URL file:///C:/Documents and
    Settings/Administra
    tor/Desktop/WSUS stuff/Microsoft.UpdateServices.Common.EXE.
    LOG: Attempting download of new URL file:///C:/Documents and
    Settings/Administra
    tor/Desktop/WSUS
    stuff/Microsoft.UpdateServices.Common/Microsoft.UpdateServices.
    Common.EXE.


    And that's it. I haven't been able to figure out what is wrong and with the
    client diagnostic failure I'm not quite sure where to go.

    Anybody have any ideas??
     
    Dennis Johnson, Feb 28, 2007
    #1
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