I have a laptop user who has lost their desktop items and My Documents\ncontents etc as well as access to Outlook data files.\n\nWhen I look in the Registry at\nHKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders, I\nfind that most of the string values in this key point to C:\Documents and\nSettings\TEMP path instead of C:\Documents and Settings\<user name> which is\nthe default that this user was set up with when they were set up on the\nlaptop.\n\nThe laptops are set up so that the main user has a local profile. Everyone\nelse who logs on gets a roaming profile from the server.\n\nFolder redirection is applied by GPO. The GPO setting for the group they are\na member of explicitly redirects their folder My Documents and Desktop to\n%USERPROFILE%\Desktop and My Documents meaning that these should be set to\nwherever the user's profile comes from. Ordinary this is not this TEMP\nfolder. I do not know why this would have been changed to C:\Documents and\nSettings\Temp for this user. It is a very strange situation.\n\nWhat other steps can I take to try to determine why the user's profile path\nhas changed? I haven't yet looked in User Shell Folders but I expect it will\nprobably contain the expected Expandable String values loaded with variants\nof %USERPROFILE% as normal.\n\nThere is definitely no user called TEMP and no idea why this path would have\nbeen created to be used for a userprofile.\n\nI remember another user was having problems one day because an application\nhad altered one of the environment strings causing their path to be wrong.\nThis meant Windows could not load a DLL it needed because of the path\nchange. Is it possible that an application has somehow changed the\nenvironment variable %USERPROFILE% ? How would I be able to determine what\nis causing this to happen?