streaming bbc iplayer

Discussion in 'Internet Explorer' started by Stewart, Jun 23, 2011.

  1. Stewart

    Stewart Guest

    I found it impossible to stream some programs from the bbc iplayer when
    using IE 9; they could be downloaded to my desktop but not viewed "alive".
    I have now taken out IE 9 and gone back to IE 8 and all works perfectly.
    Has anyone any idea why IE 9 could not function as well as IE 8?
    Thank you.
     
    Stewart, Jun 23, 2011
    #1
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  2. Stewart

    VanguardLH Guest

    http://iplayerhelp.external.bbc.co.uk/help/using_bbc_iplayer/desktopwindows

    Says the BBC iPlayer requires Adobe Air. Not everyone that installs
    Adobe Reader chooses to also get stuck with installing Air (or Adobe's
    downloader). Since Adobe hasn't made 64-bit versions of some of its
    software available, maybe with IE9 you were using its 64-bit version
    (where Air wouldn't be available) and with IE8 you used its 32-bit
    version (for which the Adobe plug-ins would work).

    Were you using the 64-bit version of IE9? Did it show Adobe Air in its
    list of add-ons? Was it enabled if listed? Did you try running the
    32-bit version of IE9?

    http://techdows.com/2011/03/install-ie9-32-bit-on-64-bit-windows-7.html

    http://www.adobe.com/products/air/systemreqs/ lists 64-bit versions of
    Windows but that's for installing it. I don't have Air to know if there
    is a 64-bit version of the *plug-in* to use inside a web browser.
    http://kb2.adobe.com/cps/407/kb407625.html says how to determine the
    version of Air but not if it's the 32- or 64-bit version. Apparently
    you're supposed to assume it got installed in the correct path and that
    determines if you have the 32- or 64-bit version (also mentioned at
    http://kb2.adobe.com/cps/403/kb403150.html#main_determine).

    http://iplayerhelp.external.bbc.co.uk/help/using_bbc_iplayer/desktopwindows
    has a link for "recommended specifications" for using their iPlayer;
    however, in typical fashion there, they do NOT provide you with a list
    of minimal hardware and software requirements for their product. For
    example, there is no minimal versions of the most popular web browsers
    listed there.
     
    VanguardLH, Jun 23, 2011
    #2
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  3. Stewart

    Stewart Guest

    Thank you, my computer is running windows 7 32 bit so I just assumed that
    all downloads would likewise be 32 bit. I did install Adobe Reader and AIR
    but have mot checked whether for 32 bit or 64.
    At the moment IE 8 is working perfectly and I can get all I want however I
    do prefer IE 9; I have it on my laptop and have no problems there.
    I shall try to implement some of your ideas at the weekend.
     
    Stewart, Jun 23, 2011
    #3
  4. Stewart

    VanguardLH Guest

    Typically yes unless you're shown a list of downloads and it's up to you
    to pick the correct one for your OS. You didn't mention which version
    of Windows, which edition, and which bit size. Unless you choose the
    download, it's likely the installer figured out you have a 32-bit
    version of Windows and installed the 32-bit version of their software
    (assuming that Adobe even has a 64-bit version of Air).
    Since you went back to IE8 and iPlayer works there, there's not much you
    can do to diagnose the problem with IE9. I haven't bothered moving up
    to IE9. Typically I wait a year before I even consider moving up to the
    next major version, so I won't bother even considering IE9 until another
    9 months from now. I figure by then that the major bugs have been
    zapped.

    If you do go back to IE9, I'd suggest loading it in its no add-ons mode
    to eliminate any problems from any add-ons you installed to IE,
    especially if they were installed for older versions of IE and simply
    tagged along in an upgrade from pre-9 to version 9 of IE. You might
    also want to uninstall Air and let the iPlayer do the Air install (the
    web page to which I linked shows Air will get installed if not already
    installed).
     
    VanguardLH, Jun 24, 2011
    #4
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