Stretched fax Tif images

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Anderson, Dec 7, 2007.

  1. Anderson

    Anderson Guest

    Hi All,

    I receive faxes using Microsoft Fax. These faxes are stored as TIF files.

    When I view a received fax TIF file in Vista "Windows Photo Gallery", the
    fax appears to be correct. However, when I click print, the print preview is
    stretched out of proportion. The actual physical printout is also stretched.

    I can open the file in "Microsoft Office Picture Manager" and the image is
    already stretched when viewed.

    If I open the same file on a XP system, there are no problems. 3rd party TIF
    viewers work correctly on Vista.

    This has been a known problem with Vista for a while now - When will there
    be a solution?

    Does anyone have a workaround? Installing 3rd party viewers on all our PCs
    is currently not an option.
    Anderson, Dec 7, 2007
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  2. Anderson

    Hedgemeister Guest

    I have the exact same issue with Vista. My customer said "this is the last
    straw" and wants to return all 50 PCs back to XP
    Hedgemeister, Dec 19, 2007
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  3. Anderson

    skymckinney Guest

    It would appear that the image viewers and print drivers are not takein
    into account the resolution of the fax. the standard resolution on mos
    fax machines is 200x100 dpi. the only solution I have is to strecth/ske
    the image and reduce the width by 50%. If there is a better solution
    would love to hear about it. My client imports the tiff into a medica
    EMR database and this problem is very inconvient for them. When the
    recieve faxes sent in fine resloution 200x200 everything is fine. Pleas
    skymckinney, Jul 31, 2009
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