Stuck on "Checking for the latest updates for your computer..." sc

Discussion in 'Windows Update' started by Tempest, Mar 7, 2006.

  1. Tempest

    Ron P Guest

    Thank you very much. It will be a great help when using Firefox......fixed
    IE windows upgrade problem. Will outline in another post.


     
    Ron P, Mar 18, 2007
    #21
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  2. Same problem:

    Worse, I only have a laptop, and it keeps overheating due to the CPU usage
    being at 100% for long periods of time. It burned my original fan and I had
    to get a new fan off of ebay. Installed new fan but can't get WU to work -
    not before heat-protection shuts laptop down.

    Tried Hotfix 927891
    Made sure BITS and AU and Event Log are running on Auto.
    Tried registering dlls.
    Tried renaming SoftwareDistribution
    Put computer in DMZ on router's firewall.
    Made sure *.microsoft.com and *.windowsupdate.com are in trusted sites AND
    in privacy tab set to allow (why do we have to do both?)
    Even tried installing a program called ThreadMaster in an attempt to prevent
    scvhost.exe from running the CPU at 100%.

    I am so sick of M$. I've spent at least 10 hours on this problem now thanks
    to their greed and incompetence.

    My next computer will be a MAC. I don't care if I can't play the latest
    video games - I don't have time for games anyway with all these hours of
    windows troubleshooting.

    Microsoft sucks and they need to learn how to program computers.
    Their engineers are all spaghetti-writing retards.
     
    Arnold 121231231, May 26, 2007
    #22
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  3. When you use Automatic Updates to scan for updates or to apply updates to applications
    that use Windows Installer, you experience issues that involve the Svchost.exe process
    http://support.microsoft.com:80/kb/932494

    --
    ====================================
    TaurArian [MS-MVP] 2005-2007 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Backup and data recovery: http://www.acronis.com.sg/
    Enhancing file system performance: http://www.diskeeper.com/defrag.asp
    Defending your machine: http://defendingyourmachine2.blogspot.com/


    | Same problem:
    |
    | Worse, I only have a laptop, and it keeps overheating due to the CPU usage
    | being at 100% for long periods of time. It burned my original fan and I had
    | to get a new fan off of ebay. Installed new fan but can't get WU to work -
    | not before heat-protection shuts laptop down.
    |
    | Tried Hotfix 927891
    | Made sure BITS and AU and Event Log are running on Auto.
    | Tried registering dlls.
    | Tried renaming SoftwareDistribution
    | Put computer in DMZ on router's firewall.
    | Made sure *.microsoft.com and *.windowsupdate.com are in trusted sites AND
    | in privacy tab set to allow (why do we have to do both?)
    | Even tried installing a program called ThreadMaster in an attempt to prevent
    | scvhost.exe from running the CPU at 100%.
    |
    | I am so sick of M$. I've spent at least 10 hours on this problem now thanks
    | to their greed and incompetence.
    |
    | My next computer will be a MAC. I don't care if I can't play the latest
    | video games - I don't have time for games anyway with all these hours of
    | windows troubleshooting.
    |
    | Microsoft sucks and they need to learn how to program computers.
    | Their engineers are all spaghetti-writing retards.
     
    TaurArian [MS-MVP], May 26, 2007
    #23
  4. TaurArian,

    Thank you for trying to help, but the article you link to is simply the
    article which tells you to 'Apply hotfix 927891' which I have already done.

    Still broken.
    Perhaps this is Microsoft's way of encouraging people to upgrade to Vista?
    Oops - did we break windows update for XP?
    We will have that fixed in 6-8 months. Meanwhile, try Vista!
     
    Arnold 121231231, May 26, 2007
    #24
  5. No, the article 932494 specifically also asks you to install Windows Update
    Agent 3.0:

    "The WSUS version 3.0 client program has been released to help address the
    following issues: . You may experience prolonged high CPU usage when you
    scan the computer for updates or when you install updates.
    . The computer stops responding (hangs) when you scan the computer for
    updates or when you install updates.
    To resolve these issues, you must install hotfix 927891 and the new WSUS 3.0
    client."

    Have you installed the new client 3.0?
     
    Robin Walker [MVP], May 26, 2007
    #25
  6. I can't even believe how much time this has sucked away.

    It is just insane how broken Microsoft software is.

    I guess that just goes to show what poor quality you get from an (unlawful)
    monopoly..



     
    Arnold 121231231, May 26, 2007
    #26
  7. Yes, I did both.

     
    Arnold 121231231, May 26, 2007
    #27
  8. Well, I tried some advice from another newsgroup which was to delete the
    wuauserv key from the registry. Seemed dumb but I was desperate at this
    point.
    So now I have broken Windows Update and I get error 0x80070424.
    Which is actually kind of nice since it gives the error without over-heating
    my computer and causing hardware damage....

    Oh, and Happy Memorial Day Weekend! Isn't it nice to spend another Saturday
    trying to get Microsoft to work properly?!?
     
    Arnold 121231231, May 26, 2007
    #28
  9. Hey everyone!
    I found the solution to all of these problems:

    1) Format C:

    2) Buy a Mac

    3) Use Mac for computing - use MS computer as paperweight.

    4) Never buy another Microsoft product.




     
    Arnold 121231231, May 26, 2007
    #29
  10. I love how the solution here is to stop using Microsoft products..

    LMAO



     
    Arnold 121231231, May 26, 2007
    #30
  11. OK - can you verify the version numbers and modification dates of these
    files:

    c:\windows\system32\msi.dll
    c:\windows\system32\wuaueng.dll
    c:\Program Files\Common Files\Microsoft Shared\Office11\MSO.DLL

    Can you tell us the length of the file:
    C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb

    Can you say whether you are using Windows Update or Microsoft Update?

    If you are using Microsoft Update, have you tried reverting to Windows
    Update?
     
    Robin Walker [MVP], May 26, 2007
    #31
  12. You can use System Restore to back up to a point before you made these
    changes.

    But if you do that, you might also lose recent updates you might have
    applied, so check to see whether they need re-installing.
     
    Robin Walker [MVP], May 26, 2007
    #32
  13. Robin,

    I just did a full restore of my hard disk from a safe backup image of Windows.

    Still getting the same error. Makes me think it has something to do with my
    router setup. But my computer is set to the DMZ.

    Can you think of any reason that a router would interfere with Microsoft
    Update even when the computer is in the DMZ?

    I am using Microsoft Update at update.microsoft.com
    Computer overheats and shuts down while in the "Checking for the latest
    updates for your computer" stage.

    Thanks.
     
    Arnold 121231231, May 26, 2007
    #33
  14. Please can you answer my earlier questions about file versions and sizes?
    Thanks.
    Yes, for a DSL connection, the MTU setting might be important - but this
    usually results in an error rather than 100% CPU. Are you using DSL or
    cable for your internet connection? The router prevents Windows knowing
    about the correct MTU setting for the link. For a DSL conenction, you will
    need an MTU setting of 1460 or slightly less. For cable, the default MTU
    setting of 1500 will be fine.
     
    Robin Walker [MVP], May 26, 2007
    #34
  15. I didn't realize that DSL vs. Cable Router mattered. I thought it was
    transparent to the machines on the LAN. Guess I was wrong. This is probably
    the problem since I switched from Cable to DSL before the problem appeared.

    msi.dll
    Size: 2.75 MB (2,890,240 bytes)
    Ver: 3.1.4000.2435
    Mod: Wednesday, May 04, 2005, 3:45:32 PM

    wuaueng.dll
    Size: 1.28 MB (1,343,768 bytes)
    Ver: 5.8.0.2469
    Mod: Thursday, May 26, 2005, 5:16:30 AM

    MSO.DLL
    11.6 MB (12,256,008 bytes)
    11.0.8107.0
    Thursday, September 07, 2006, 8:07:42 PM


    What is MTU and how do I change it?

    Thanks for helping me
     
    Arnold 121231231, May 26, 2007
    #35
  16. Arnold 121231231, May 26, 2007
    #36
  17. Arnold 121231231, May 26, 2007
    #37
  18. Arnold 121231231, May 26, 2007
    #38
  19. No, because you are not connecting from Windows via PPPoE when you are using
    a router.
     
    Robin Walker [MVP], May 26, 2007
    #39
  20. OK - can you now re-check the versions of the files below to ensure that the
    updates have installed correctly:
     
    Robin Walker [MVP], May 26, 2007
    #40
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