suggested solution causes crash

Discussion in 'Windows Vista Mail' started by Frustrated, Feb 11, 2007.

  1. Frustrated

    Frustrated Guest

    i am having a problem implementing a suggested solution...

    dustin harper recomends:
    Go to Tools > Accounts > Select your mail account > Properties > Connection.
    Select "Always connect using" and "Local Area Connection" if you connect
    using the LAN. If you use a PPPoE connection on the PC, then you would
    select that connection.


    when i click on connections windows mail stops responding, checking for an
    online solution does nothing...

    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: WinMail.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b0f9
    Hang Signature: 8b65
    Hang Type: 0
    OS Version: 6.0.6000.
    Locale ID: 3081
    Additional Hang Signature 1: c04cf53e998d65d07a7be6e1bd3f63ef
    Additional Hang Signature 2: 7caf
    Additional Hang Signature 3: 8906a2d688de3ec6916c25a148021da8
    Additional Hang Signature 4: 8b65
    Additional Hang Signature 5: c04cf53e998d65d07a7be6e1bd3f63ef
    Additional Hang Signature 6: 7caf
    Additional Hang Signature 7: 8906a2d688de3ec6916c25a148021da8

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    Frustrated, Feb 11, 2007
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  2. That option should be unchecked completely for your situation.

    Steve Cochran, Feb 11, 2007
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  3. Frustrated

    Frustrated Guest

    can you elaborate...
    what do you mean?
    what option should be unchecked?
    windows mail stops responding when i click on the connections tab.
    any futher help on this would be good. thanx
    Frustrated, Feb 12, 2007
  4. Frustrated

    Frustrated Guest

    is there some way i can restore all defult settings for windows mail, or
    even a way to reinstall the windows mail component.??

    Frustrated, Feb 12, 2007
  5. There is only one checkbox under Tools | Accounts | Mail | Properties |

    Uncheck that.

    Steve Cochran, Feb 12, 2007
  6. that may well be the case!!!

    But windows mail stops responding when i click on the connections tab!!!
    this is the main problem i am dealing with... I am asking how to reinstall
    windows mail or patch it or something like that!!!!
    VERY FRUSTRATED, Feb 14, 2007
  7. Sorry. I missed the initial issue. I don't have a clue what could be
    causing that or how to fix it.

    Steve Cochran, Feb 14, 2007
  8. Frustrated

    Steve Guest

    I can see where your name comes from, I'm equally frustrated with Vista and
    Mail, a great product poorly implemented.

    I had the same problem as yourself i.e. couldn't change the connection in
    Mial, every time I clicked on the connection time mail froze and bombed out.
    I finally found a solution, hopefully it will work for you to:

    I had installed a new router and deleted the old connection name in Network
    set-up, assuming I could then amend the conenction in mail, but of course
    couldn't. I beleive the problem was that mail was trying to find the old
    connection when it wasn't there any more. To resolve, I set-up a new dummy
    connection through control panel with the same name as the previous
    conenction. Once I had done that opened up mail, went to the account clicked
    Steve, Mar 13, 2007
  9. Frustrated

    lloydlloyd Guest

    Ahh thanks, the creation of the dummy account worked perfectly thanks
    lloydlloyd, Mar 16, 2008
  10. Kindly quote the post you are responding to, so we'll know what you are talking about.
    Gary VanderMolen, Mar 17, 2008
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