suggested solution causes crash

Discussion in 'Windows Vista Mail' started by Frustrated, Feb 11, 2007.

  1. Frustrated

    Frustrated Guest

    i am having a problem implementing a suggested solution...

    dustin harper recomends:
    Go to Tools > Accounts > Select your mail account > Properties > Connection.
    Select "Always connect using" and "Local Area Connection" if you connect
    using the LAN. If you use a PPPoE connection on the PC, then you would
    select that connection.

    --

    when i click on connections windows mail stops responding, checking for an
    online solution does nothing...


    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: WinMail.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b0f9
    Hang Signature: 8b65
    Hang Type: 0
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 3081
    Additional Hang Signature 1: c04cf53e998d65d07a7be6e1bd3f63ef
    Additional Hang Signature 2: 7caf
    Additional Hang Signature 3: 8906a2d688de3ec6916c25a148021da8
    Additional Hang Signature 4: 8b65
    Additional Hang Signature 5: c04cf53e998d65d07a7be6e1bd3f63ef
    Additional Hang Signature 6: 7caf
    Additional Hang Signature 7: 8906a2d688de3ec6916c25a148021da8

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
     
    Frustrated, Feb 11, 2007
    #1
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  2. That option should be unchecked completely for your situation.

    steve
     
    Steve Cochran, Feb 11, 2007
    #2
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  3. Frustrated

    Frustrated Guest

    can you elaborate...
    what do you mean?
    what option should be unchecked?
    windows mail stops responding when i click on the connections tab.
    any futher help on this would be good. thanx
     
    Frustrated, Feb 12, 2007
    #3
  4. Frustrated

    Frustrated Guest

    is there some way i can restore all defult settings for windows mail, or
    even a way to reinstall the windows mail component.??

    tom
     
    Frustrated, Feb 12, 2007
    #4
  5. There is only one checkbox under Tools | Accounts | Mail | Properties |
    Connection.

    Uncheck that.

    steve
     
    Steve Cochran, Feb 12, 2007
    #5
  6. that may well be the case!!!

    But windows mail stops responding when i click on the connections tab!!!
    this is the main problem i am dealing with... I am asking how to reinstall
    windows mail or patch it or something like that!!!!
     
    VERY FRUSTRATED, Feb 14, 2007
    #6
  7. Sorry. I missed the initial issue. I don't have a clue what could be
    causing that or how to fix it.

    steve
     
    Steve Cochran, Feb 14, 2007
    #7
  8. Frustrated

    Steve Guest

    I can see where your name comes from, I'm equally frustrated with Vista and
    Mail, a great product poorly implemented.

    I had the same problem as yourself i.e. couldn't change the connection in
    Mial, every time I clicked on the connection time mail froze and bombed out.
    I finally found a solution, hopefully it will work for you to:

    I had installed a new router and deleted the old connection name in Network
    set-up, assuming I could then amend the conenction in mail, but of course
    couldn't. I beleive the problem was that mail was trying to find the old
    connection when it wasn't there any more. To resolve, I set-up a new dummy
    connection through control panel with the same name as the previous
    conenction. Once I had done that opened up mail, went to the account clicked
     
    Steve, Mar 13, 2007
    #8
  9. Frustrated

    lloydlloyd Guest

    Ahh thanks, the creation of the dummy account worked perfectly thanks
     
    lloydlloyd, Mar 16, 2008
    #9
  10. Kindly quote the post you are responding to, so we'll know what you are talking about.
     
    Gary VanderMolen, Mar 17, 2008
    #10
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