Support Code 0x80072F17

Discussion in 'Windows Small Business Server' started by ABC, Dec 20, 2005.

  1. ABC

    ABC Guest

    Hi

    I'm getting a Support Code 0x80072F17 back when I try and Sync with my
    Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I can browse
    to the https://mydomain/MOA and have accepted the certificate to the PDA.

    Any other points I should be looking for?

    Thanks in advance for any help.

    Regards, Anthony
     
    ABC, Dec 20, 2005
    #1
    1. Advertisements

  2. HI Anthony,

    Welcome to SBS newsgroup.

    Issue description:
    ============

    I understand that you encountered 0x80072F17 error when sync the PDA with
    SBS server.

    Analyzing and suggestion:
    =============

    Generally speaking, the error might be related with certificate issue,
    before we go any further, please double confirm that you have configured
    your PPC correctly, please disable the SSL connection between the Exchange
    and PDA. Although the following setting is for Mobile 2003, you can also
    use it for Mobile 5.0 as test.

    As I know if you want to connect your PPC to Exchange server, by default
    the SSL will be disabled, so you do not need to use certificate. You can
    refer to following section for my suggestions:

    When running CEICW, ensure to check the OMA (Outlook Mobile Access) option
    in the "Web Services Configuration" page, this will configure the System to
    allow OMA and "Server ActiveSync" access from the Internet. Note that if
    you installed ISA on the SBS 2K3, please do run CEICW again to re-allow OMA.

    The client host machine must be configured using the SBS Set Up Computer
    Wizard. During the Set Up Computer Wizard, the option to install ActiveSync
    3.7 must be configured as well. If this is pushed to the client machine,
    then there will be an option in the Start Menu called Mobile Device
    Configuration. Then, it should be able to provision your phone or PPC so
    that the Server ActiveSync works.

    Exchange 2003: Disable Certificate Verification
    http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D-
    8E94-530A67614DF1&displaylang=en

    You can set up your Pocket PC 2003 in SBS 2003 Active sync follow the steps
    below:

    On a ppc2003 device perform the following:

    1. Click start, then ActiveSync
    2. Click Tools then Options
    3. Click the Server tab at the bottom of the screen
    4. In the "Use this server" field, provide the hostname that resolves to
    the SBS box's external IP address (mail.domain.com)
    5. Uncheck "this server uses an SSL connection" (this is required if the
    sbs server issued a self signed cert at the devices only "trust" the root
    CA's per
    308205 XCCC: Valid SSL Certificate Is Required When You Use Server
    ActiveSync
    http://support.microsoft.com/?id=308205

    6. Check the items under "Sync these items" that you wish to sync
    7. Click OK at the top of the screen.
    8. You may have to "soft reset" the device prior to synchronizing the first
    time

    More info:
    ==============

    Configure the client
    http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/mobileuser.mspx

    Disable certificate trust check:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=d88753b8-8b3a-4f1d-
    8e94-530a67614df1&displaylang=en

    Hope the above information helpful, if you have any further concerns;
    please feel free to let me know. I am here waiting for your updates.



    Best regards,

    Charles Yang (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.


    =====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.

    --------------------
    | Thread-Topic: Support Code 0x80072F17
    | thread-index: AcYFeP1OALknQuslSEK8Vi/mJ/5ooQ==
    | X-WBNR-Posting-Host: 217.161.64.202
    | From: =?Utf-8?B?QUJD?= <>
    | Subject: Support Code 0x80072F17
    | Date: Tue, 20 Dec 2005 07:21:03 -0800
    | Lines: 15
    | Message-ID: <>
    | MIME-Version: 1.0
    | Content-Type: text/plain;
    | charset="Utf-8"
    | Content-Transfer-Encoding: 7bit
    | X-Newsreader: Microsoft CDO for Windows 2000
    | Content-Class: urn:content-classes:message
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    | Priority: normal
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    | Newsgroups: microsoft.public.windows.server.sbs
    | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:231413
    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    |
    | Hi
    |
    | I'm getting a Support Code 0x80072F17 back when I try and Sync with my
    | Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I can
    browse
    | to the https://mydomain/MOA and have accepted the certificate to the PDA.
    |
    | Any other points I should be looking for?
    |
    | Thanks in advance for any help.
    |
    | Regards, Anthony
    | --
    | Anthony Capstick
    | www.instant-search.com
    | UK
    |
     
    Charles Yang [MSFT], Dec 21, 2005
    #2
    1. Advertisements

  3. ABC

    Waj Guest

    Hi Charles.

    im working on this issue qith Anthony.
    I am now getting the following error code:0x85030022
    The server you are synchronizing with is not an exchange server, or is
    running incompatible software.
    --
    Thanks.
    Waj Shah


     
    Waj, Dec 23, 2005
    #3
  4. HI,


    Thanks for updates.

    From your description, I understand that when you configure the PPC you
    encountered problem 0x85030022.

    Based on my research, I suggest you follow my steps below to check it:

    1. Can you brose the OMA from your PPC? You can browse it via http://server
    name/OMA to see what is the result.
    2. Please also follow the KB article below to check your authentication
    setting on the Exchange VD.

    817739 Exchange ActiveSync and Outlook Mobile Access errors occur when SSL
    or
    http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379

    I appreciate your time here, please post back when you are free. Thanks
    again for your effort.



    Best regards,

    Charles Yang (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.


    =====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.

    --------------------
    | Thread-Topic: Support Code 0x80072F17
    | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w==
    | X-WBNR-Posting-Host: 82.68.131.206
    | From: =?Utf-8?B?V2Fq?= <>
    | References: <>
    <>
    | Subject: RE: Support Code 0x80072F17
    | Date: Fri, 23 Dec 2005 03:16:02 -0800
    | Lines: 173
    | Message-ID: <>
    | MIME-Version: 1.0
    | Content-Type: text/plain;
    | charset="Utf-8"
    | Content-Transfer-Encoding: 7bit
    | X-Newsreader: Microsoft CDO for Windows 2000
    | Content-Class: urn:content-classes:message
    | Importance: normal
    | Priority: normal
    | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
    | Newsgroups: microsoft.public.windows.server.sbs
    | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232169
    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    |
    | Hi Charles.
    |
    | im working on this issue qith Anthony.
    | I am now getting the following error code:0x85030022
    | The server you are synchronizing with is not an exchange server, or is
    | running incompatible software.
    | --
    | Thanks.
    | Waj Shah
    |
    |
    | ""Charles Yang [MSFT]"" wrote:
    |
    | > HI Anthony,
    | >
    | > Welcome to SBS newsgroup.
    | >
    | > Issue description:
    | > ============
    | >
    | > I understand that you encountered 0x80072F17 error when sync the PDA
    with
    | > SBS server.
    | >
    | > Analyzing and suggestion:
    | > =============
    | >
    | > Generally speaking, the error might be related with certificate issue,
    | > before we go any further, please double confirm that you have
    configured
    | > your PPC correctly, please disable the SSL connection between the
    Exchange
    | > and PDA. Although the following setting is for Mobile 2003, you can
    also
    | > use it for Mobile 5.0 as test.
    | >
    | > As I know if you want to connect your PPC to Exchange server, by
    default
    | > the SSL will be disabled, so you do not need to use certificate. You
    can
    | > refer to following section for my suggestions:
    | >
    | > When running CEICW, ensure to check the OMA (Outlook Mobile Access)
    option
    | > in the "Web Services Configuration" page, this will configure the
    System to
    | > allow OMA and "Server ActiveSync" access from the Internet. Note that
    if
    | > you installed ISA on the SBS 2K3, please do run CEICW again to re-allow
    OMA.
    | >
    | > The client host machine must be configured using the SBS Set Up
    Computer
    | > Wizard. During the Set Up Computer Wizard, the option to install
    ActiveSync
    | > 3.7 must be configured as well. If this is pushed to the client
    machine,
    | > then there will be an option in the Start Menu called Mobile Device
    | > Configuration. Then, it should be able to provision your phone or PPC
    so
    | > that the Server ActiveSync works.
    | >
    | > Exchange 2003: Disable Certificate Verification
    | >
    http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D-
    | > 8E94-530A67614DF1&displaylang=en
    | >
    | > You can set up your Pocket PC 2003 in SBS 2003 Active sync follow the
    steps
    | > below:
    | >
    | > On a ppc2003 device perform the following:
    | >
    | > 1. Click start, then ActiveSync
    | > 2. Click Tools then Options
    | > 3. Click the Server tab at the bottom of the screen
    | > 4. In the "Use this server" field, provide the hostname that resolves
    to
    | > the SBS box's external IP address (mail.domain.com)
    | > 5. Uncheck "this server uses an SSL connection" (this is required if
    the
    | > sbs server issued a self signed cert at the devices only "trust" the
    root
    | > CA's per
    | > 308205 XCCC: Valid SSL Certificate Is Required When You Use Server
    | > ActiveSync
    | > http://support.microsoft.com/?id=308205
    | >
    | > 6. Check the items under "Sync these items" that you wish to sync
    | > 7. Click OK at the top of the screen.
    | > 8. You may have to "soft reset" the device prior to synchronizing the
    first
    | > time
    | >
    | > More info:
    | > ==============
    | >
    | > Configure the client
    | >
    http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/mobileuser.mspx
    | >
    | > Disable certificate trust check:
    | >
    http://www.microsoft.com/downloads/details.aspx?FamilyID=d88753b8-8b3a-4f1d-
    | > 8e94-530a67614df1&displaylang=en
    | >
    | > Hope the above information helpful, if you have any further concerns;
    | > please feel free to let me know. I am here waiting for your updates.
    | >
    | >
    | >
    | > Best regards,
    | >
    | > Charles Yang (MSFT)
    | >
    | > Microsoft CSS Online Newsgroup Support
    | >
    | > Get Secure! - www.microsoft.com/security
    | >
    | > ======================================================
    | > This newsgroup only focuses on SBS technical issues. If you have issues
    | > regarding other Microsoft products, you'd better post in the
    corresponding
    | > newsgroups so that they can be resolved in an efficient and timely
    manner.
    | > You can locate the newsgroup here:
    | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | >
    | > When opening a new thread via the web interface, we recommend you check
    the
    | > "Notify me of replies" box to receive e-mail notifications when there
    are
    | > any updates in your thread. When responding to posts via your
    newsreader,
    | > please "Reply to Group" so that others may learn and benefit from your
    | > issue.
    | >
    | > Microsoft engineers can only focus on one issue per thread. Although we
    | > provide other information for your reference, we recommend you post
    | > different incidents in different threads to keep the thread clean. In
    doing
    | > so, it will ensure your issues are resolved in a timely manner.
    | >
    | > For urgent issues, you may want to contact Microsoft CSS directly.
    Please
    | > check http://support.microsoft.com for regional support phone numbers.
    | >
    | > Any input or comments in this thread are highly appreciated.
    | > ======================================================
    | > This posting is provided "AS IS" with no warranties, and confers no
    rights.
    | >
    | >
    | > =====================================================
    | > When responding to posts, please "Reply to Group" via your newsreader
    so
    | > that others may learn and benefit from your issue.
    | > =====================================================
    | >
    | > This posting is provided "AS IS" with no warranties, and confers no
    rights.
    | >
    | > --------------------
    | > | Thread-Topic: Support Code 0x80072F17
    | > | thread-index: AcYFeP1OALknQuslSEK8Vi/mJ/5ooQ==
    | > | X-WBNR-Posting-Host: 217.161.64.202
    | > | From: =?Utf-8?B?QUJD?= <>
    | > | Subject: Support Code 0x80072F17
    | > | Date: Tue, 20 Dec 2005 07:21:03 -0800
    | > | Lines: 15
    | > | Message-ID: <>
    | > | MIME-Version: 1.0
    | > | Content-Type: text/plain;
    | > | charset="Utf-8"
    | > | Content-Transfer-Encoding: 7bit
    | > | X-Newsreader: Microsoft CDO for Windows 2000
    | > | Content-Class: urn:content-classes:message
    | > | Importance: normal
    | > | Priority: normal
    | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
    | > | Newsgroups: microsoft.public.windows.server.sbs
    | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | > | Path:
    TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:231413
    | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
    | > |
    | > | Hi
    | > |
    | > | I'm getting a Support Code 0x80072F17 back when I try and Sync with
    my
    | > | Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I
    can
    | > browse
    | > | to the https://mydomain/MOA and have accepted the certificate to the
    PDA.
    | > |
    | > | Any other points I should be looking for?
    | > |
    | > | Thanks in advance for any help.
    | > |
    | > | Regards, Anthony
    | > | --
    | > | Anthony Capstick
    | > | www.instant-search.com
    | > | UK
    | > |
    | >
    | >
    |
     
    Charles Yang [MSFT], Dec 26, 2005
    #4
  5. ABC

    ABC Guest

    Dear Charles

    Thanks for your response posted on Christmas Day - hope you managed to get
    some time not working.

    In answer to your questions.

    1. Yes I can browse from the PDA to https://servername/OMA - I get the
    accept cetificate dialogue screen, and I accept the certificate. I then key
    in my username and password and I get the Outlook menu.

    2. The article you refer to talks about altering the registry - is this on
    the server or the PDA?

    Thanks for your help, Anthony



    --
    Anthony Capstick
    www.instant-search.com
    UK


     
    ABC, Dec 29, 2005
    #5
  6. HI,

    Thanks for your updates.

    If I understand correctly, you use the SSL for OMA connection, as I know we
    do not support to use SSL to connect to OMA, please disable any of the SSL
    connection between Exchange and PDA, it should be the root cause of the
    issue, you need to disable the SSL connection (use basic authentication)
    for all the OMA related VD, please refer to the KB article I referred in my
    last reply, for the registry issue, it should be changed on the SBS server.

    Thanks for your effort here.



    Best regards,

    Charles Yang (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.


    =====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.

    --------------------
    | Thread-Topic: Support Code 0x80072F17
    | thread-index: AcYMZwTjGYLiuTh0Q66v8nohukWjqw==
    | X-WBNR-Posting-Host: 82.68.131.206
    | From: =?Utf-8?B?QUJD?= <>
    | References: <>
    <>
    <>
    <>
    | Subject: RE: Support Code 0x80072F17
    | Date: Thu, 29 Dec 2005 03:00:02 -0800
    | Lines: 326
    | Message-ID: <>
    | MIME-Version: 1.0
    | Content-Type: text/plain;
    | charset="Utf-8"
    | Content-Transfer-Encoding: 7bit
    | X-Newsreader: Microsoft CDO for Windows 2000
    | Content-Class: urn:content-classes:message
    | Importance: normal
    | Priority: normal
    | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
    | Newsgroups: microsoft.public.windows.server.sbs
    | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232920
    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    |
    | Dear Charles
    |
    | Thanks for your response posted on Christmas Day - hope you managed to
    get
    | some time not working.
    |
    | In answer to your questions.
    |
    | 1. Yes I can browse from the PDA to https://servername/OMA - I get the
    | accept cetificate dialogue screen, and I accept the certificate. I then
    key
    | in my username and password and I get the Outlook menu.
    |
    | 2. The article you refer to talks about altering the registry - is this
    on
    | the server or the PDA?
    |
    | Thanks for your help, Anthony
    |
    |
    |
    | --
    | Anthony Capstick
    | www.instant-search.com
    | UK
    |
    |
    | ""Charles Yang [MSFT]"" wrote:
    |
    | > HI,
    | >
    | >
    | > Thanks for updates.
    | >
    | > From your description, I understand that when you configure the PPC you
    | > encountered problem 0x85030022.
    | >
    | > Based on my research, I suggest you follow my steps below to check it:
    | >
    | > 1. Can you brose the OMA from your PPC? You can browse it via
    http://server
    | > name/OMA to see what is the result.
    | > 2. Please also follow the KB article below to check your authentication
    | > setting on the Exchange VD.
    | >
    | > 817739 Exchange ActiveSync and Outlook Mobile Access errors occur when
    SSL
    | > or
    | > http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379
    | >
    | > I appreciate your time here, please post back when you are free. Thanks
    | > again for your effort.
    | >
    | >
    | >
    | > Best regards,
    | >
    | > Charles Yang (MSFT)
    | >
    | > Microsoft CSS Online Newsgroup Support
    | >
    | > Get Secure! - www.microsoft.com/security
    | >
    | > ======================================================
    | > This newsgroup only focuses on SBS technical issues. If you have issues
    | > regarding other Microsoft products, you'd better post in the
    corresponding
    | > newsgroups so that they can be resolved in an efficient and timely
    manner.
    | > You can locate the newsgroup here:
    | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | >
    | > When opening a new thread via the web interface, we recommend you check
    the
    | > "Notify me of replies" box to receive e-mail notifications when there
    are
    | > any updates in your thread. When responding to posts via your
    newsreader,
    | > please "Reply to Group" so that others may learn and benefit from your
    | > issue.
    | >
    | > Microsoft engineers can only focus on one issue per thread. Although we
    | > provide other information for your reference, we recommend you post
    | > different incidents in different threads to keep the thread clean. In
    doing
    | > so, it will ensure your issues are resolved in a timely manner.
    | >
    | > For urgent issues, you may want to contact Microsoft CSS directly.
    Please
    | > check http://support.microsoft.com for regional support phone numbers.
    | >
    | > Any input or comments in this thread are highly appreciated.
    | > ======================================================
    | > This posting is provided "AS IS" with no warranties, and confers no
    rights.
    | >
    | >
    | > =====================================================
    | > When responding to posts, please "Reply to Group" via your newsreader
    so
    | > that others may learn and benefit from your issue.
    | > =====================================================
    | >
    | > This posting is provided "AS IS" with no warranties, and confers no
    rights.
    | >
    | > --------------------
    | > | Thread-Topic: Support Code 0x80072F17
    | > | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w==
    | > | X-WBNR-Posting-Host: 82.68.131.206
    | > | From: =?Utf-8?B?V2Fq?= <>
    | > | References: <>
    | > <>
    | > | Subject: RE: Support Code 0x80072F17
    | > | Date: Fri, 23 Dec 2005 03:16:02 -0800
    | > | Lines: 173
    | > | Message-ID: <>
    | > | MIME-Version: 1.0
    | > | Content-Type: text/plain;
    | > | charset="Utf-8"
    | > | Content-Transfer-Encoding: 7bit
    | > | X-Newsreader: Microsoft CDO for Windows 2000
    | > | Content-Class: urn:content-classes:message
    | > | Importance: normal
    | > | Priority: normal
    | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
    | > | Newsgroups: microsoft.public.windows.server.sbs
    | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | > | Path:
    TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232169
    | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
    | > |
    | > | Hi Charles.
    | > |
    | > | im working on this issue qith Anthony.
    | > | I am now getting the following error code:0x85030022
    | > | The server you are synchronizing with is not an exchange server, or
    is
    | > | running incompatible software.
    | > | --
    | > | Thanks.
    | > | Waj Shah
    | > |
    | > |
    | > | ""Charles Yang [MSFT]"" wrote:
    | > |
    | > | > HI Anthony,
    | > | >
    | > | > Welcome to SBS newsgroup.
    | > | >
    | > | > Issue description:
    | > | > ============
    | > | >
    | > | > I understand that you encountered 0x80072F17 error when sync the
    PDA
    | > with
    | > | > SBS server.
    | > | >
    | > | > Analyzing and suggestion:
    | > | > =============
    | > | >
    | > | > Generally speaking, the error might be related with certificate
    issue,
    | > | > before we go any further, please double confirm that you have
    | > configured
    | > | > your PPC correctly, please disable the SSL connection between the
    | > Exchange
    | > | > and PDA. Although the following setting is for Mobile 2003, you can
    | > also
    | > | > use it for Mobile 5.0 as test.
    | > | >
    | > | > As I know if you want to connect your PPC to Exchange server, by
    | > default
    | > | > the SSL will be disabled, so you do not need to use certificate.
    You
    | > can
    | > | > refer to following section for my suggestions:
    | > | >
    | > | > When running CEICW, ensure to check the OMA (Outlook Mobile Access)
    | > option
    | > | > in the "Web Services Configuration" page, this will configure the
    | > System to
    | > | > allow OMA and "Server ActiveSync" access from the Internet. Note
    that
    | > if
    | > | > you installed ISA on the SBS 2K3, please do run CEICW again to
    re-allow
    | > OMA.
    | > | >
    | > | > The client host machine must be configured using the SBS Set Up
    | > Computer
    | > | > Wizard. During the Set Up Computer Wizard, the option to install
    | > ActiveSync
    | > | > 3.7 must be configured as well. If this is pushed to the client
    | > machine,
    | > | > then there will be an option in the Start Menu called Mobile Device
    | > | > Configuration. Then, it should be able to provision your phone or
    PPC
    | > so
    | > | > that the Server ActiveSync works.
    | > | >
    | > | > Exchange 2003: Disable Certificate Verification
    | > | >
    | >
    http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D-
    | > | > 8E94-530A67614DF1&displaylang=en
    | > | >
    | > | > You can set up your Pocket PC 2003 in SBS 2003 Active sync follow
    the
    | > steps
    | > | > below:
    | > | >
    | > | > On a ppc2003 device perform the following:
    | > | >
    | > | > 1. Click start, then ActiveSync
    | > | > 2. Click Tools then Options
    | > | > 3. Click the Server tab at the bottom of the screen
    | > | > 4. In the "Use this server" field, provide the hostname that
    resolves
    | > to
    | > | > the SBS box's external IP address (mail.domain.com)
    | > | > 5. Uncheck "this server uses an SSL connection" (this is required
    if
    | > the
    | > | > sbs server issued a self signed cert at the devices only "trust"
    the
    | > root
    | > | > CA's per
    | > | > 308205 XCCC: Valid SSL Certificate Is Required When You Use Server
    | > | > ActiveSync
    | > | > http://support.microsoft.com/?id=308205
    | > | >
    | > | > 6. Check the items under "Sync these items" that you wish to sync
    | > | > 7. Click OK at the top of the screen.
    | > | > 8. You may have to "soft reset" the device prior to synchronizing
    the
    | > first
    | > | > time
    | > | >
    | > | > More info:
    | > | > ==============
    | > | >
    | > | > Configure the client
    | > | >
    | >
    http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/mobileuser.mspx
    | > | >
    | > | > Disable certificate trust check:
    | > | >
    | >
    http://www.microsoft.com/downloads/details.aspx?FamilyID=d88753b8-8b3a-4f1d-
    | > | > 8e94-530a67614df1&displaylang=en
    | > | >
    | > | > Hope the above information helpful, if you have any further
    concerns;
    | > | > please feel free to let me know. I am here waiting for your updates.
    | > | >
    | > | >
    | > | >
    | > | > Best regards,
    | > | >
    | > | > Charles Yang (MSFT)
    | > | >
    | > | > Microsoft CSS Online Newsgroup Support
    | > | >
    | > | > Get Secure! - www.microsoft.com/security
    | > | >
    | > | > ======================================================
    | > | > This newsgroup only focuses on SBS technical issues. If you have
    issues
    | > | > regarding other Microsoft products, you'd better post in the
    | > corresponding
    | > | > newsgroups so that they can be resolved in an efficient and timely
    | > manner.
    | > | > You can locate the newsgroup here:
    | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | > | >
    | > | > When opening a new thread via the web interface, we recommend you
    check
    | > the
    | > | > "Notify me of replies" box to receive e-mail notifications when
    there
    | > are
    | > | > any updates in your thread. When responding to posts via your
    | > newsreader,
    | > | > please "Reply to Group" so that others may learn and benefit from
    your
    | > | > issue.
    | > | >
    | > | > Microsoft engineers can only focus on one issue per thread.
    Although we
    | > | > provide other information for your reference, we recommend you post
    | > | > different incidents in different threads to keep the thread clean.
    In
    | > doing
    | > | > so, it will ensure your issues are resolved in a timely manner.
    | > | >
    | > | > For urgent issues, you may want to contact Microsoft CSS directly.
    | > Please
    | > | > check http://support.microsoft.com for regional support phone
    numbers.
    | > | >
    | > | > Any input or comments in this thread are highly appreciated.
    | > | > ======================================================
    | > | > This posting is provided "AS IS" with no warranties, and confers no
    | > rights.
    | > | >
    | > | >
    | > | > =====================================================
    | > | > When responding to posts, please "Reply to Group" via your
    newsreader
    | > so
    | > | > that others may learn and benefit from your issue.
    | > | > =====================================================
    | > | >
    | > | > This posting is provided "AS IS" with no warranties, and confers no
    | > rights.
    | > | >
    | > | > --------------------
    | > | > | Thread-Topic: Support Code 0x80072F17
    | > | > | thread-index: AcYFeP1OALknQuslSEK8Vi/mJ/5ooQ==
    | > | > | X-WBNR-Posting-Host: 217.161.64.202
    | > | > | From: =?Utf-8?B?QUJD?= <>
    | > | > | Subject: Support Code 0x80072F17
    | > | > | Date: Tue, 20 Dec 2005 07:21:03 -0800
    | > | > | Lines: 15
    | > | > | Message-ID: <>
    | > | > | MIME-Version: 1.0
    | > | > | Content-Type: text/plain;
    | > | > | charset="Utf-8"
    | > | > | Content-Transfer-Encoding: 7bit
    | > | > | X-Newsreader: Microsoft CDO for Windows 2000
    | > | > | Content-Class: urn:content-classes:message
    | > | > | Importance: normal
    | > | > | Priority: normal
    | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
    | > | > | Newsgroups: microsoft.public.windows.server.sbs
    | > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | > | > | Path:
    | > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | > | > | Xref: TK2MSFTNGXA02.phx.gbl
    microsoft.public.windows.server.sbs:231413
    | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
    | > | > |
    | > | > | Hi
    | > | > |
    | > | > | I'm getting a Support Code 0x80072F17 back when I try and Sync
    with
    | > my
    | > | > | Mobile 5.0 PDA. Anyone any ideas of what steps to take for this?
    I
    | > can
    | > | > browse
    | > | > | to the https://mydomain/MOA and have accepted the certificate to
    the
    | > PDA.
    | > | > |
    | > | > | Any other points I should be looking for?
    | > | > |
    | > | > | Thanks in advance for any help.
    | > | > |
    | > | > | Regards, Anthony
    | > | > | --
    | > | > | Anthony Capstick
    | > | > | www.instant-search.com
    | > | > | UK
    | > | > |
    | > | >
    | > | >
    |
     
    Charles Yang [MSFT], Dec 30, 2005
    #6
  7. ABC

    ABC Guest

    Hi Charles

    How do I disable any of the SSL connection between Exchange and PDA?

    I'm also using SSL to connect to Remote Webspace and wish to continue using
    SSL for that.

    Thanks, Anthony


    --
    Anthony Capstick
    www.instant-search.com
    UK


     
    ABC, Dec 30, 2005
    #7
  8. ABC

    ABC Guest

    I successfully ran article 817379 regarding ActiveSync and Outlook Mobile
    Access. I also managed to get my PDA via a cradle connected to a client off
    the the SBS 2003 server sync with Exchnage Server.

    However now I am getting an error message back from ActiveSync 4.1 on the
    client to say "ActiveSync encountered a problem on the server" Support Code
    85010014

    Any ideas how I can fix this. (I have unchecked the box that reads "This
    server requires an encrypted (SSL) connection")

    Thanks, Anthony

    --
    Anthony Capstick
    www.instant-search.com
    UK


     
    ABC, Dec 30, 2005
    #8
  9. ABC

    ABC Guest

    OK - made some progress here.

    I'm now getting the support code 80072efd

    The server could not be reached. This can be caused by tempory network
    conditions.

    However I can browse from the PDA to https://mydomain/oma - although why I
    can is beyond me, as I have disabled SSL required as in paper 817379

    Anyone any ideas?

    Thanks as always, Anthony
    --
    Anthony Capstick
    www.instant-search.com
    UK


     
    ABC, Dec 30, 2005
    #9
  10. HI,

    Thanks for updates.

    Before we go any further, could you clarify if you have ISA installed on
    the SBS server? If have, please followed the steps below:


    Configure the ISA firewall client to not pick up the ActiveSync program
    generated packages.

    1. Open ISA Management console. Navigate to Configuration\General. Click
    'Define Firewall Client Settings' in the right panel. Click 'Application
    Settings' tab.

    2. Click 'New'. Input 'wcescomm' in Application box. Select 'Disable' as
    key. Input 1 in value box. Click 'OK' to close the dialog box.

    3. Refer to Step2, Create entries for 'wcesmgr' and 'repimgr'. With these
    entries configured, the ISA firewall client will not pick up the ActiveSync
    initiated packages.

    4. Click 'OK' to close the dialog box. Apply the settings.

    5. Reboot the client computer. Try the ActiveSync again.

    If the problem still the same as you last refer, it should be the
    authentication issue, it must be your user account do not have permission
    to do the sync, you can change for another user account to see if the
    problem still exists.

    I appreciate your understanding on this issue, please feel free to let me
    know the results. I am also performing research on this issue.



    Best regards,

    Charles Yang (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.


    =====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.

    --------------------
    | Thread-Topic: Support Code 0x80072F17
    | thread-index: AcYNW8V/qq4GcBtTRce9hMcf/6aQpQ==
    | X-WBNR-Posting-Host: 82.68.131.206
    | From: =?Utf-8?B?QUJD?= <>
    | References: <>
    <>
    <>
    <>
    <>
    <wAu#>
    <>
    <>
    | Subject: RE: Support Code 0x80072F17
    | Date: Fri, 30 Dec 2005 08:12:03 -0800
    | Lines: 321
    | Message-ID: <>
    | MIME-Version: 1.0
    | Content-Type: text/plain;
    | charset="Utf-8"
    | Content-Transfer-Encoding: 7bit
    | X-Newsreader: Microsoft CDO for Windows 2000
    | Content-Class: urn:content-classes:message
    | Importance: normal
    | Priority: normal
    | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
    | Newsgroups: microsoft.public.windows.server.sbs
    | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:233184
    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    |
    | OK - made some progress here.
    |
    | I'm now getting the support code 80072efd
    |
    | The server could not be reached. This can be caused by tempory network
    | conditions.
    |
    | However I can browse from the PDA to https://mydomain/oma - although why
    I
    | can is beyond me, as I have disabled SSL required as in paper 817379
    |
    | Anyone any ideas?
    |
    | Thanks as always, Anthony
    | --
    | Anthony Capstick
    | www.instant-search.com
    | UK
    |
    |
    | "ABC" wrote:
    |
    | > I successfully ran article 817379 regarding ActiveSync and Outlook
    Mobile
    | > Access. I also managed to get my PDA via a cradle connected to a client
    off
    | > the the SBS 2003 server sync with Exchnage Server.
    | >
    | > However now I am getting an error message back from ActiveSync 4.1 on
    the
    | > client to say "ActiveSync encountered a problem on the server" Support
    Code
    | > 85010014
    | >
    | > Any ideas how I can fix this. (I have unchecked the box that reads
    "This
    | > server requires an encrypted (SSL) connection")
    | >
    | > Thanks, Anthony
    | >
    | > --
    | > Anthony Capstick
    | > www.instant-search.com
    | > UK
    | >
    | >
    | > "ABC" wrote:
    | >
    | > > Hi Charles
    | > >
    | > > How do I disable any of the SSL connection between Exchange and PDA?
    | > >
    | > > I'm also using SSL to connect to Remote Webspace and wish to continue
    using
    | > > SSL for that.
    | > >
    | > > Thanks, Anthony
    | > >
    | > >
    | > > --
    | > > Anthony Capstick
    | > > www.instant-search.com
    | > > UK
    | > >
    | > >
    | > > ""Charles Yang [MSFT]"" wrote:
    | > >
    | > > > HI,
    | > > >
    | > > > Thanks for your updates.
    | > > >
    | > > > If I understand correctly, you use the SSL for OMA connection, as I
    know we
    | > > > do not support to use SSL to connect to OMA, please disable any of
    the SSL
    | > > > connection between Exchange and PDA, it should be the root cause of
    the
    | > > > issue, you need to disable the SSL connection (use basic
    authentication)
    | > > > for all the OMA related VD, please refer to the KB article I
    referred in my
    | > > > last reply, for the registry issue, it should be changed on the SBS
    server.
    | > > >
    | > > > Thanks for your effort here.
    | > > >
    | > > >
    | > > >
    | > > > Best regards,
    | > > >
    | > > > Charles Yang (MSFT)
    | > > >
    | > > > Microsoft CSS Online Newsgroup Support
    | > > >
    | > > > Get Secure! - www.microsoft.com/security
    | > > >
    | > > > ======================================================
    | > > > This newsgroup only focuses on SBS technical issues. If you have
    issues
    | > > > regarding other Microsoft products, you'd better post in the
    corresponding
    | > > > newsgroups so that they can be resolved in an efficient and timely
    manner.
    | > > > You can locate the newsgroup here:
    | > > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | > > >
    | > > > When opening a new thread via the web interface, we recommend you
    check the
    | > > > "Notify me of replies" box to receive e-mail notifications when
    there are
    | > > > any updates in your thread. When responding to posts via your
    newsreader,
    | > > > please "Reply to Group" so that others may learn and benefit from
    your
    | > > > issue.
    | > > >
    | > > > Microsoft engineers can only focus on one issue per thread.
    Although we
    | > > > provide other information for your reference, we recommend you post
    | > > > different incidents in different threads to keep the thread clean.
    In doing
    | > > > so, it will ensure your issues are resolved in a timely manner.
    | > > >
    | > > > For urgent issues, you may want to contact Microsoft CSS directly.
    Please
    | > > > check http://support.microsoft.com for regional support phone
    numbers.
    | > > >
    | > > > Any input or comments in this thread are highly appreciated.
    | > > > ======================================================
    | > > > This posting is provided "AS IS" with no warranties, and confers no
    rights.
    | > > >
    | > > >
    | > > > =====================================================
    | > > > When responding to posts, please "Reply to Group" via your
    newsreader so
    | > > > that others may learn and benefit from your issue.
    | > > > =====================================================
    | > > >
    | > > > This posting is provided "AS IS" with no warranties, and confers no
    rights.
    | > > >
    | > > > --------------------
    | > > > | Thread-Topic: Support Code 0x80072F17
    | > > > | thread-index: AcYMZwTjGYLiuTh0Q66v8nohukWjqw==
    | > > > | X-WBNR-Posting-Host: 82.68.131.206
    | > > > | From: =?Utf-8?B?QUJD?= <>
    | > > > | References: <>
    | > > > <>
    | > > > <>
    | > > > <>
    | > > > | Subject: RE: Support Code 0x80072F17
    | > > > | Date: Thu, 29 Dec 2005 03:00:02 -0800
    | > > > | Lines: 326
    | > > > | Message-ID: <>
    | > > > | MIME-Version: 1.0
    | > > > | Content-Type: text/plain;
    | > > > | charset="Utf-8"
    | > > > | Content-Transfer-Encoding: 7bit
    | > > > | X-Newsreader: Microsoft CDO for Windows 2000
    | > > > | Content-Class: urn:content-classes:message
    | > > > | Importance: normal
    | > > > | Priority: normal
    | > > > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
    | > > > | Newsgroups: microsoft.public.windows.server.sbs
    | > > > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | > > > | Path:
    TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | > > > | Xref: TK2MSFTNGXA02.phx.gbl
    microsoft.public.windows.server.sbs:232920
    | > > > | X-Tomcat-NG: microsoft.public.windows.server.sbs
    | > > > |
    | > > > | Dear Charles
    | > > > |
    | > > > | Thanks for your response posted on Christmas Day - hope you
    managed to
    | > > > get
    | > > > | some time not working.
    | > > > |
    | > > > | In answer to your questions.
    | > > > |
    | > > > | 1. Yes I can browse from the PDA to https://servername/OMA - I
    get the
    | > > > | accept cetificate dialogue screen, and I accept the certificate.
    I then
    | > > > key
    | > > > | in my username and password and I get the Outlook menu.
    | > > > |
    | > > > | 2. The article you refer to talks about altering the registry -
    is this
    | > > > on
    | > > > | the server or the PDA?
    | > > > |
    | > > > | Thanks for your help, Anthony
    | > > > |
    | > > > |
    | > > > |
    | > > > | --
    | > > > | Anthony Capstick
    | > > > | www.instant-search.com
    | > > > | UK
    | > > > |
    | > > > |
    | > > > | ""Charles Yang [MSFT]"" wrote:
    | > > > |
    | > > > | > HI,
    | > > > | >
    | > > > | >
    | > > > | > Thanks for updates.
    | > > > | >
    | > > > | > From your description, I understand that when you configure the
    PPC you
    | > > > | > encountered problem 0x85030022.
    | > > > | >
    | > > > | > Based on my research, I suggest you follow my steps below to
    check it:
    | > > > | >
    | > > > | > 1. Can you brose the OMA from your PPC? You can browse it via
    | > > > http://server
    | > > > | > name/OMA to see what is the result.
    | > > > | > 2. Please also follow the KB article below to check your
    authentication
    | > > > | > setting on the Exchange VD.
    | > > > | >
    | > > > | > 817739 Exchange ActiveSync and Outlook Mobile Access errors
    occur when
    | > > > SSL
    | > > > | > or
    | > > > | > http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379
    | > > > | >
    | > > > | > I appreciate your time here, please post back when you are
    free. Thanks
    | > > > | > again for your effort.
    | > > > | >
    | > > > | >
    | > > > | >
    | > > > | > Best regards,
    | > > > | >
    | > > > | > Charles Yang (MSFT)
    | > > > | >
    | > > > | > Microsoft CSS Online Newsgroup Support
    | > > > | >
    | > > > | > Get Secure! - www.microsoft.com/security
    | > > > | >
    | > > > | > ======================================================
    | > > > | > This newsgroup only focuses on SBS technical issues. If you
    have issues
    | > > > | > regarding other Microsoft products, you'd better post in the
    | > > > corresponding
    | > > > | > newsgroups so that they can be resolved in an efficient and
    timely
    | > > > manner.
    | > > > | > You can locate the newsgroup here:
    | > > > | >
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    | > > > | >
    | > > > | > When opening a new thread via the web interface, we recommend
    you check
    | > > > the
    | > > > | > "Notify me of replies" box to receive e-mail notifications when
    there
    | > > > are
    | > > > | > any updates in your thread. When responding to posts via your
    | > > > newsreader,
    | > > > | > please "Reply to Group" so that others may learn and benefit
    from your
    | > > > | > issue.
    | > > > | >
    | > > > | > Microsoft engineers can only focus on one issue per thread.
    Although we
    | > > > | > provide other information for your reference, we recommend you
    post
    | > > > | > different incidents in different threads to keep the thread
    clean. In
    | > > > doing
    | > > > | > so, it will ensure your issues are resolved in a timely manner.
    | > > > | >
    | > > > | > For urgent issues, you may want to contact Microsoft CSS
    directly.
    | > > > Please
    | > > > | > check http://support.microsoft.com for regional support phone
    numbers.
    | > > > | >
    | > > > | > Any input or comments in this thread are highly appreciated.
    | > > > | > ======================================================
    | > > > | > This posting is provided "AS IS" with no warranties, and
    confers no
    | > > > rights.
    | > > > | >
    | > > > | >
    | > > > | > =====================================================
    | > > > | > When responding to posts, please "Reply to Group" via your
    newsreader
    | > > > so
    | > > > | > that others may learn and benefit from your issue.
    | > > > | > =====================================================
    | > > > | >
    | > > > | > This posting is provided "AS IS" with no warranties, and
    confers no
    | > > > rights.
    | > > > | >
    | > > > | > --------------------
    | > > > | > | Thread-Topic: Support Code 0x80072F17
    | > > > | > | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w==
    | > > > | > | X-WBNR-Posting-Host: 82.68.131.206
    | > > > | > | From: =?Utf-8?B?V2Fq?= <>
    | > > > | > | References:
    <>
    | > > > | > <>
    | > > > | > | Subject: RE: Support Code 0x80072F17
    | > > > | > | Date: Fri, 23 Dec 2005 03:16:02 -0800
    | > > > | > | Lines: 173
    | > > > | > | Message-ID:
    <>
    | > > > | > | MIME-Version: 1.0
    | > > > | > | Content-Type: text/plain;
    | > > > | > | charset="Utf-8"
    | > > > | > | Content-Transfer-Encoding: 7bit
    | > > > | > | X-Newsreader: Microsoft CDO for Windows 2000
    | > > > | > | Content-Class: urn:content-classes:message
    | > > > | > | Importance: normal
    | > > > | > | Priority: normal
    | > > > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
    | > > > | > | Newsgroups: microsoft.public.windows.server.sbs
    | > > > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | > > > | > | Path:
    | > > > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | > > > | > | Xref: TK2MSFTNGXA02.phx.gbl
    microsoft.public.windows.server.sbs:232169
    | > > > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
    | > > > | > |
    | > > > | > | Hi Charles.
    | > > > | > |
    | > > > | > | im working on this issue qith Anthony.
    | > > > | > | I am now getting the following error code:0x85030022
    | > > > | > | The server you are synchronizing with is not an exchange
    server, or
    | > > > is
    | > > > | > | running incompatible software.
    | > > > | > | --
    | > > > | > | Thanks.
    | > > > | > | Waj Shah
    | > > > | > |
    | > > > | > |
    | > > > | > | ""Charles Yang [MSFT]"" wrote:
    | > > > | > |
    | > > > | > | > HI Anthony,
    | > > > | > | >
    | > > > | > | > Welcome to SBS newsgroup.
    | > > > | > | >
    | > > > | > | > Issue description:
    | > > > | > | > ============
    | > > > | > | >
    | > > > | > | > I understand that you encountered 0x80072F17 error when
    sync the
    | > > > PDA
    | > > > | > with
    | > > > | > | > SBS server.
    | > > > | > | >
    | > > > | > | > Analyzing and suggestion:
    | > > > | > | > =============
    | > > > | > | >
    | > > > | > | > Generally speaking, the error might be related with
    certificate
    | > > > issue,
    | > > > | > | > before we go any further, please double confirm that you
    have
    | > > > | > configured
    | > > > | > | > your PPC correctly, please disable the SSL connection
    between the
    | > > > | > Exchange
    | > > > | > | > and PDA. Although the following setting is for Mobile 2003,
    you can
    | > > > | > also
    | > > > | > | > use it for Mobile 5.0 as test.
    | > > > | > | >
    | > > > | > | > As I know if you want to connect your PPC to Exchange
    server, by
    | > > > | > default
    | > > > | > | > the SSL will be disabled, so you do not need to use
    certificate.
    | > > > You
    | > > > | > can
    |
     
    Charles Yang [MSFT], Jan 3, 2006
    #10
  11. ABC

    ABC Guest

    Hi Charles

    Thanks for that - no we do not have ISA Server installed.

    Regards, Anthony
     
    ABC, Jan 10, 2006
    #11
  12. HI,

    Thanks for updates.

    After doing some research, we suggest you refer to my steps for further
    troubleshooting:

    It looks like there is a conflict between Activesync 4.0 and Outlook. I see
    that in some of the previous instances, uninstalling Office and Outlook
    completely in the following manner did help to resolve the issue:

    Uninstall Outlook 2003
    Delete Microsoft Office folder Program Files
    Delete Outlook folder from C:\Documents and Settings\
    (Username)\Application Data\Microsoft
    Delete the following keys from registry:
    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
    HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

    Clear Temp folder (Start> Run>%temp% >OK)



    2. As soon as OL is connected to the Exchange server, it would not sync and
    would give the same support number: 85010014.

    Hence I was thinking of creating a new profile in your OL, and configure a
    POP test account in the same and try to sync. In that way, your office
    account will remain untouched and we would get to know if the exchange
    server connection is creating the problem.

    I appreciate your effort on this issue, please feel free to post back.



    Best regards,

    Charles Yang (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.


    =====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.

    --------------------
    | Thread-Topic: Support Code 0x80072F17
    | thread-index: AcYV7bsOWE8SXU9/TcWKSZga4vEgtA==
    | X-WBNR-Posting-Host: 217.161.64.202
    | From: =?Utf-8?B?QUJD?= <>
    | References: <>
    | Subject: RE: Support Code 0x80072F17
    | Date: Tue, 10 Jan 2006 05:57:01 -0800
    | Lines: 23
    | Message-ID: <>
    | MIME-Version: 1.0
    | Content-Type: text/plain;
    | charset="Utf-8"
    | Content-Transfer-Encoding: 7bit
    | X-Newsreader: Microsoft CDO for Windows 2000
    | Content-Class: urn:content-classes:message
    | Importance: normal
    | Priority: normal
    | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
    | Newsgroups: microsoft.public.windows.server.sbs
    | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:235430
    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    |
    | Hi Charles
    |
    | Thanks for that - no we do not have ISA Server installed.
    |
    | Regards, Anthony
    |
    | "ABC" wrote:
    |
    | > Hi
    | >
    | > I'm getting a Support Code 0x80072F17 back when I try and Sync with my
    | > Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I can
    browse
    | > to the https://mydomain/MOA and have accepted the certificate to the
    PDA.
    | >
    | > Any other points I should be looking for?
    | >
    | > Thanks in advance for any help.
    | >
    | > Regards, Anthony
    | > --
    | > Anthony Capstick
    | > www.instant-search.com
    | > UK
    |
     
    Charles Yang [MSFT], Jan 11, 2006
    #12
  13. HI,

    There is some additional steps:


    1. New account:

    For further test, please create a new test account and let me know the
    following information.

    - Credential of this test account
    - The public URL of your Exchange Server
    - Domain name

    2. Clean the sync state file in this problematic mailbox which Windows
    Mobile 5.0 PPC tries to sync.

    1). Open Internet Explorer.
    2). Click File-> Open.
    3). Please select the "Open as Web Folder" check box.
    4). Type
    http://servername/exchange/username/NON_IPM_SUBTREE/Microsoft-Server-Actives
    ync and then click OK.
    5). Open the PocketPC folder.
    6). Delete the 'DeviceID' folder.
    7). Try to run Server ActiveSync in Windows Mobile 5.0 PPC again.

    3. IIS Log

    Please collect the IIS log on Exchange Server so that I can perform further
    research:

    1). On Exchange Serves, open IIS MMC, right click Default Web Site and then
    click Properties.
    2). Click Website tab and then check Enable logging.
    3). Stop the Default Website and RENAME the existing IIS log files under
    C:\WINDOWS\system32\LogFiles\W3SVC1.
    4). Restart the Default Website and reproduce the problem, which will
    generate new IIS log file with the exact error.
    5). Go to the following folder on Exchange Server:
    C:\WINDOWS\system32\LogFiles\W3SVC1.
    6). Send me the log files to my working email address
    . And please let me know the alias of the user who
    encountered the issue.

    Please emails all information to my mailbox. Thanks again for your effort.


    Best regards,

    Charles Yang (MSFT)

    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security

    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.


    =====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    =====================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.

    --------------------
    | X-Tomcat-ID: 129062622
    | References: <>
    <>
    | MIME-Version: 1.0
    | Content-Type: text/plain
    | Content-Transfer-Encoding: 7bit
    | From: ("Charles Yang [MSFT]")
    | Organization: Microsoft
    | Date: Wed, 11 Jan 2006 07:01:38 GMT
    | Subject: RE: Support Code 0x80072F17
    | X-Tomcat-NG: microsoft.public.windows.server.sbs
    | Message-ID: <>
    | Newsgroups: microsoft.public.windows.server.sbs
    | Lines: 117
    | Path: TK2MSFTNGXA02.phx.gbl
    | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:235707
    | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
    |
    | HI,
    |
    | Thanks for updates.
    |
    | After doing some research, we suggest you refer to my steps for further
    | troubleshooting:
    |
    | It looks like there is a conflict between Activesync 4.0 and Outlook. I
    see
    | that in some of the previous instances, uninstalling Office and Outlook
    | completely in the following manner did help to resolve the issue:
    |
    | Uninstall Outlook 2003
    | Delete Microsoft Office folder Program Files
    | Delete Outlook folder from C:\Documents and Settings\
    | (Username)\Application Data\Microsoft
    | Delete the following keys from registry:
    | HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
    | HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0
    |
    | Clear Temp folder (Start> Run>%temp% >OK)
    |
    |
    |
    | 2. As soon as OL is connected to the Exchange server, it would not sync
    and
    | would give the same support number: 85010014.
    |
    | Hence I was thinking of creating a new profile in your OL, and configure
    a
    | POP test account in the same and try to sync. In that way, your office
    | account will remain untouched and we would get to know if the exchange
    | server connection is creating the problem.
    |
    | I appreciate your effort on this issue, please feel free to post back.
    |
    |
    |
    | Best regards,
    |
    | Charles Yang (MSFT)
    |
    | Microsoft CSS Online Newsgroup Support
    |
    | Get Secure! - www.microsoft.com/security
    |
    | ======================================================
    | This newsgroup only focuses on SBS technical issues. If you have issues
    | regarding other Microsoft products, you'd better post in the
    corresponding
    | newsgroups so that they can be resolved in an efficient and timely
    manner.
    | You can locate the newsgroup here:
    | http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
    |
    | When opening a new thread via the web interface, we recommend you check
    the
    | "Notify me of replies" box to receive e-mail notifications when there are
    | any updates in your thread. When responding to posts via your newsreader,
    | please "Reply to Group" so that others may learn and benefit from your
    | issue.
    |
    | Microsoft engineers can only focus on one issue per thread. Although we
    | provide other information for your reference, we recommend you post
    | different incidents in different threads to keep the thread clean. In
    doing
    | so, it will ensure your issues are resolved in a timely manner.
    |
    | For urgent issues, you may want to contact Microsoft CSS directly. Please
    | check http://support.microsoft.com for regional support phone numbers.
    |
    | Any input or comments in this thread are highly appreciated.
    | ======================================================
    | This posting is provided "AS IS" with no warranties, and confers no
    rights.
    |
    |
    | =====================================================
    | When responding to posts, please "Reply to Group" via your newsreader so
    | that others may learn and benefit from your issue.
    | =====================================================
    |
    | This posting is provided "AS IS" with no warranties, and confers no
    rights.
    |
    | --------------------
    | | Thread-Topic: Support Code 0x80072F17
    | | thread-index: AcYV7bsOWE8SXU9/TcWKSZga4vEgtA==
    | | X-WBNR-Posting-Host: 217.161.64.202
    | | From: =?Utf-8?B?QUJD?= <>
    | | References: <>
    | | Subject: RE: Support Code 0x80072F17
    | | Date: Tue, 10 Jan 2006 05:57:01 -0800
    | | Lines: 23
    | | Message-ID: <>
    | | MIME-Version: 1.0
    | | Content-Type: text/plain;
    | | charset="Utf-8"
    | | Content-Transfer-Encoding: 7bit
    | | X-Newsreader: Microsoft CDO for Windows 2000
    | | Content-Class: urn:content-classes:message
    | | Importance: normal
    | | Priority: normal
    | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
    | | Newsgroups: microsoft.public.windows.server.sbs
    | | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
    | | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
    | | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:235430
    | | X-Tomcat-NG: microsoft.public.windows.server.sbs
    | |
    | | Hi Charles
    | |
    | | Thanks for that - no we do not have ISA Server installed.
    | |
    | | Regards, Anthony
    | |
    | | "ABC" wrote:
    | |
    | | > Hi
    | | >
    | | > I'm getting a Support Code 0x80072F17 back when I try and Sync with
    my
    | | > Mobile 5.0 PDA. Anyone any ideas of what steps to take for this? I
    can
    | browse
    | | > to the https://mydomain/MOA and have accepted the certificate to the
    | PDA.
    | | >
    | | > Any other points I should be looking for?
    | | >
    | | > Thanks in advance for any help.
    | | >
    | | > Regards, Anthony
    | | > --
    | | > Anthony Capstick
    | | > www.instant-search.com
    | | > UK
    | |
    |
    |
     
    Charles Yang [MSFT], Jan 11, 2006
    #13
  14. ABC

    James Dunn Guest

    Hi Guys

    I have been have the exact same problem with our SBS server.

    I have followed the step Charles has suggest but still get Support code
    85010014 when trying Sync a PDA windows mobile 5 with of SBS server (either
    via active sysn or directly over a wireless connection)

    If there is anything I can do to help please le tme know

    Best regtard

    James Dunn


     
    James Dunn, Jan 20, 2006
    #14
  15. Hi James,

    Thank you for posting in the SBS newsgroup.

    First of all, please note that Charles is taking leave, and I am his backup.

    Considering the current condition, I suggest you create a new thread on the
    SBS newsgroup. The reason why I recommend this is that you will get the
    most qualified pool of respondents, and other partners who the newsgroups
    regularly can share their knowledge. Thanks for understanding.

    Additionally, I am glad to provide the following general information for
    your reference:

    SYMPTOMS
    =======
    When you try to synchronize a Microsoft Windows Mobile-based device with a
    computer, Microsoft ActiveSync4.0 may report an error similar to the
    following:

    Activesync encoutered an error with the desktop.
    Support code: 85010014

    CAUSE
    ====
    This problem occurs when one of the following conditions is true.

    o Microsoft Outlook is in offline mode.
    o The application data folder is redirected.
    o ActiveSync 4.0 is incorrectly registered to Outlook.
    o Outlook script is blocked by Antivirus software.

    RESOLUTION
    =========
    To resolve this problem, download and install Microsoft ActiveSync 4.1.
    http://www.microsoft.com/windowsmobile/downloads/activesync41.mspx

    I appreciate your time and cooperation.

    Have a nice day!

    Best regards,

    Nathan Liu (MSFT)

    Microsoft CSS Online Newsgroup Support
    Get Secure! - www.microsoft.com/security

    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================

    This posting is provided "AS IS" with no warranties, and confers no rights.



    --------------------
    <>
     
    Nathan Liu [MSFT], Jan 24, 2006
    #15
  16. ABC

    ABC Guest

    I have now worked through this problem with Microsoft support in India and
    have resolved the problem. In order to assist anyone else with similar issues
    I have posted below the steps we took:

    Problem Description-:
    ================
    The Dell Mobile device cannot synchronize with the Server, getting the error
    message: 0x80072f17
    Steps performed in this case-:
    ======================
    Here are the steps that we followed -:
    ð You were using SSL for accessing OWA.
    ð Form Based Authentication was activated.
    ð Checked the Exchange VDs in the IIS Manager............the
    authentication type was selected incorrectly on most of them..........changed
    the same
    ð A certificate issued to : publishing.instant-search.local was being
    used.
    ð The domain name was "internalsearch.loca", the external url being used
    was "mailserver.instant-search.com"
    ð Removed the certificate and installed a new one locally.
    ð We got an error code : 0x80072f17 - when trying to synchronize with
    the PDA from the Cradle from inside the network.
    ð The ICW wizard was already executed on the SBS 2003 and then the
    method 2 mentioned in the 817379 was followed.
    ð The new Virtual Directory called Exchange-OMA did not have the
    settings as expected.
    ð We deleted this directory and created a new one.
    ð Edited the Web.config to create the required log file.
    ð the log file indicated this :
    An Unknown error occured during the processing of the current request
    MESSAGE:User has Microsoft(R) Exchange server
    BRUCE, which is not running Exchange Server 2003. That server is not
    accessible by Outlook(R) Mobile Access.
    SOURCE:Microsoft.Exchange.OMA.ExchangeDataProvider
    STACK:
    at
    Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFolders()
    at
    Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInfo
    user)


    MESSAGE:Exception has been thrown by the target of an invocation.


    ð Removed the checkbox that said that "use SSL"
    ð Now OMA was working locally.
    ð The "" is the ISPs server and it directs the
    queries for port 80 and 443 to their router.
    ð Tried accessing OMA using this ip address and could access OMA if i
    used https and could not access when using http.
    ð So it was letting us in through port 443 but not through port 80.
    ð The port 80 was freed up now and OMA was working but that was leaving
    the default web site open to the Internet.
    ð We restricted access to the internal website from the outside world by
    removing the "anonymous access" check box on the Defautl website.
    ð Both the OMA and just a query on port 80 were working fine now, both
    asking for authentication.
    ð Tried the following options :

    http://mailserver.instant-search.com/oma ---> 404 : requested url could
    not be found

    https://mailserver.instant-search.com/oma---> Asks for username and
    password and lets me in.

    http://mailserver.instant-search.com/exchange ---> 404 : requested
    url could not be found

    https://mailserver.instant-search.com/exchange---> worked properly.

    ð Removed the require SSL and FBA from the Exchange VD
    ð Tried the same again...............exactly the same result for both
    OMA and Exchange which was a clear indication that the router was blocking
    the requests on port 80.
    ð In the IIS logs there is no change when we try to use the external url
    on port 80 so the request was not reaching the Exchange Server.
    ð A few settings on the Exchange Server were changed again and the OWA
    had stopped working.
    ð We were getting the 440 Login timeout error messages even when
    browsing from the local Exchange Server.
    ð Checked from the local Exchange Server by browsing in the IIS Virtual
    Directory and that was working.
    ð Https://localhost/exchange brings up FBA and did not let us log in.
    ð Removed FBA and restarted IIS.
    ð Https://localhost/exchange was working now.
    ð Put back the FBA and restarted the IIS.
    ð We tryed to access OWA using the RWW for SBS.
    ð It was working fine now.
    ð Since you wanted this default website to be secured and ask for
    authentication all the time.
    ð Forced SSL on it and also set the Authentication type to "Integrated"

    If you have any questions after closing this incident feel free to contact me.

    Additional Information and Recommendations-:

    ==================================

    The Exchange Server Best Practices Analyzer can be downloaded from the link:

    http://www.microsoft.com/technet/prodtechnol/exchange/downloads/2003/analyzers/default.mspx

    This is a very handy tool to check the overall health of your Exchange Server.
    Articles related to configuring and using Certificates:

    1. http://support.microsoft.com/?id=823024

    2. http://support.microsoft.com/?id=830827

    3. http://support.microsoft.com/kb/218445/

    --
    Anthony Capstick
    www.instant-search.com
    UK


     
    ABC, Jan 29, 2006
    #16
  17. Hi Anthony,

    I am sorry for the delay in responding due to weekend, thanks for the
    understanding.

    Thank you for your reply and the detailed additional feedback on how you
    were successful in resolving this issue. Your solution will benefit many
    other users, and we really value having you as a Microsoft customer.

    Please do not hesitate to post in this great newsgroup if you need any
    assistance in the future. I look forward to working with you again.

    Have a nice day!

    Best regards,

    Nathan Liu (MSFT)
    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security
    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.


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    Nathan Liu [MSFT], Jan 31, 2006
    #17
  18. ABC

    Tony G Guest

    Any rate you could expand a little more on what exactly you guys did to
    rememdy this situation. Been spending days and hours trying to get this going
    and I'm having no luck whatsoever.

    I'd appreciate it, Thank you.

     
    Tony G, Feb 24, 2006
    #18
  19. ABC

    Tony G Guest

    I have EAS working internally behind the firewall without a problem, SSL is
    disbaled on that VDir, here is what happens though, my issue as of now is
    when I goto Sync over the Cell network (GPRS) it says my account does not
    have permission to do so, although it works fine within our network, whether
    the device is connected to my PC going through the LAN, or disconnected going
    over our WLAN. For the ActiveSync settings on the phone SSL requirement is
    not checked, which i believe to be correct..here is some more info, when Im
    within our local network, I have Integrated Auth enabled on the /exchange-oma
    VDir, not on the OMA VDir or Exchange-Active-Sync VDir. I've tried removing
    Intergrated Auth just for the hell of it, but then it doesnt sync anymore
    within our network. so that is the scenario for the most part
     
    Tony G, Feb 27, 2006
    #19
  20. Hi Tony,

    Thank you for your kind update.

    I am sorry for the delay in responding due to weekend, thanks for the
    understanding.

    Please note the partner managed newsgroups are staffed weekdays by
    Microsoft Support professionals. Our goal is to provide a one business day
    response to all posts.

    For time critical issues (not business down), we encourage you to contact
    CSS directly for more immediate assistance:
    International Support (non-US/Canada):
    http://support.microsoft.com/common/international.aspx

    US and Canada:
    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone


    Considering the current condition, I suggest you create a new thread on the
    SBS newsgroup. The reason why I recommend this is that you will get the
    most qualified pool of respondents, and other partners who the newsgroups
    regularly can share their knowledge. Thanks for understanding.

    I appreciate your time and cooperation.

    Have a nice day!

    Best regards,

    Nathan Liu (MSFT)
    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security
    ======================================================
    This newsgroup only focuses on SBS technical issues. If you have issues
    regarding other Microsoft products, you'd better post in the corresponding
    newsgroups so that they can be resolved in an efficient and timely manner.
    You can locate the newsgroup here:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    When opening a new thread via the web interface, we recommend you check the
    "Notify me of replies" box to receive e-mail notifications when there are
    any updates in your thread. When responding to posts via your newsreader,
    please "Reply to Group" so that others may learn and benefit from your
    issue.

    Microsoft engineers can only focus on one issue per thread. Although we
    provide other information for your reference, we recommend you post
    different incidents in different threads to keep the thread clean. In doing
    so, it will ensure your issues are resolved in a timely manner.

    For urgent issues, you may want to contact Microsoft CSS directly. Please
    check http://support.microsoft.com for regional support phone numbers.

    Any input or comments in this thread are highly appreciated.
    ======================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.




    --------------------
    <>
    <>
    <UQ#>
    <>
    <>
    <>
     
    Nathan Liu [MSFT], Feb 27, 2006
    #20
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