Suppressing mail server security certifcate warning

Discussion in 'Windows Vista Mail' started by Greg3D, Jul 2, 2008.

  1. Greg3D

    Greg3D Guest

    the problem I am experiencing is related to the lack of a security
    certificate for an email server from which I am receiving mail with Windows
    Live Mail.

    I want to know if there is a way I can suppress the warning message I
    receive from Windows Live Mail every time I start the application, or I can
    otherwise tell the program that this is a trusted server even though there is
    no certificate. Since I can simply dismiss the warning each time and receive
    mail I am looking for an automated way, short of requiring this server to
    install a certificate, to indicate to Windows Live Mail that this is a
    trusted server.

    The warning I get is as follows:

    -------------------------
    Internet Security Warning
    The server you ae connected to is using a security
    certificate that could not be verified.

    A certificate chain processed, but terminated in a root certificate which is
    not trusted by the trust provider.

    Do you want to continue using this server?
    -------------------------------------
     
    Greg3D, Jul 2, 2008
    #1
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  2. Something is telling Windows Mail that it needs to ask the server for
    a certificate.
    Can you tell us the exact server name, port number, and whether SSL
    is selected?
     
    Gary VanderMolen, Jul 3, 2008
    #2
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  3. Greg3D

    Greg3D Guest

    Hi Gary,

    Thanks, very much.

    Ports:
    Outgoing: 465
    Incoming: 995
    SSL checked on both

    Your reply prompted me to try unchecking SSL and go back to the default
    ports of 25 and 110, and when I did the warning stopped.

    I suppose that fixes it for now. The server is my company's and I would
    prefer an SSL connection but it looks like this will require a new
    certificate.

    Do you still think there is something that could inhibit the warning even
    using SSL and you could determine it with the actual server? If so, is there
    a way to send you the server name securely?

    -Greg
     
    Greg3D, Jul 3, 2008
    #3
  4. Greg3D

    Greg3D Guest

    I spoke too soon. Looks like the non-SSL connection with standard ports is
    not working.

    Back to the original problem. Here is the info you requested. Any ideas?

    Server:
    mail.altadyn.com.

    Ports:
    Outgoing: 465
    Incoming: 995
    SSL checked on both

    -Greg


     
    Greg3D, Jul 3, 2008
    #4
  5. My original request for the server name assumed that this was a
    public server, so I could research and verify its requirements for SSL.
    However, I can't do that for your employer's server. It is up to your
    employer's IT department to specify whether or not SSL is required,
    or if they allow standard ports with no SSL. Since it sounds like they
    require SSL, you are stuck with Windows Mail bringing up the
    certificate discrepancy. There is no way to turn that off. Your fellow
    employees would have the same problem, so all of you should gang up
    and pester the IT guy to bring his server's SSL certificate into compliance.
     
    Gary VanderMolen, Jul 3, 2008
    #5
  6. Greg3D

    Arjan Guest

    How about getting the certificate from your IT department and installing it
    on you windows machine?
    A lot of companies who do not offer public access to mail do deploy self
    signed certificates as that takes away the need to pay for them (and for
    private use, they are just as secure as the ones signed by a certificate
    authority.
     
    Arjan, Oct 18, 2008
    #6
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