SVCHOST running at 100% when running MU

Discussion in 'Windows Update' started by Chris Wood, Apr 27, 2007.

  1. Chris Wood

    Chris Wood Guest

    Hi,

    Has something happened at MS these last 2 days? Because of this process
    sucking 100% I get Task Manager running to see when the CPU goes back down
    so I can do something on my PC. Both yesterday and today the process has run
    smoothly and not pegged the CPU and returned the results quite quickly. I am
    running MU, not WU, and it is still looking for office Updates. Maybe the
    problem was always at MS end?

    Thanks

    Chris
     
    Chris Wood, Apr 27, 2007
    #1
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  2. Chris Wood

    PA Bear Guest

    A very frequent complaint here.

    See http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1071

    Workaround: Change the default from Microsoft Update to Windows Update: Go
    to Microsoft Update > Click on Change Settings in left pane > Scroll to
    bottom of page > To Stop Using Microsoft Update > Disable Microsoft Update
    software and let me use Windows Update only (check). cf.
    http://support.microsoft.com/kb/901037

    With Windows Update as your default, you will need to check in at Office
    Update to keep your Office applications fully patched:
    http://office.microsoft.com/en-us/downloads/maincatalog.aspx
     
    PA Bear, Apr 27, 2007
    #2
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  3. Chris Wood

    Jim Byrd Guest

    Hi Chris - This is working for those that have tried it so far. It's a
    general post intended for all levels of users:


    How knowledgable about doing things are you? Do you know how to start and
    stop services? How to run a .cmd file? If not, you'll need access to
    someone who does to avoid problems.

    The following assumes you're on Windows XP but will probably work OK for
    Win2k as well. If you're confident about what you're doing, then try the
    following first - only if it doesn't work, then there's another level of
    stuff that can be done following:

    1. Stop and Disable Automatic Updates, Background Intelligent Transfer
    Service and the Cryptographic Service.

    2. Rename the folder %SystemRoot%\SoftwareDistribution to
    %SystemRoot%\OldSoftwareDistribution

    3. Open Notepad and create a file containing the following:

    REGSVR32 WUAPI.DLL
    REGSVR32 WUAUENG.DLL
    REGSVR32 WUAUENG1.DLL
    REGSVR32 ATL.DLL
    REGSVR32 WUCLTUI.DLL
    REGSVR32 WUPS.DLL
    REGSVR32 WUPS2.DLL
    REGSVR32 WUWEB.DLL


    Save this file as 'Wudll.cmd' (without the quotes) to any convenient
    location then exit Notepad and double click on the file you just saved. You
    should get a 'Sucess' mesage for each of the .dll's listed above.

    4. Now Re-enable to Automatic status and then Start each of the services
    you stopped before - Automatic Updates, Background Intelligent Transfer
    Service and the Cryptographic Service.

    5. Now Reboot. Now Reboot Again. (Yes, twice.)

    See if that solves it - give it a couple of days. If so, then you can
    delete 'OldSoftwareDistribution'. I would request that you post back with
    your results. _Only if the problem does re-occur_, then do the following
    _exactly_:

    1. Go to http://wiki.djlizard.net/Dial-a-fix and download Dial-a-fix
    v0.60.0.24 (2006-10-27) Here's a direct download link:
    http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip and a
    secondary: http://djlizard.net/software/Dial-a-fix-v0.60.0.24.zip from
    that page's download section, here:
    http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles .

    2. Unzip it to a new folder at root with any name, e.g.
    c:\Dial-a-fix-v0.60.0.24

    3. Double click on Dial-a-fix.exe in that folder.

    4. Click on the following:
    Options/tooltips (just to get an idea of what it does in each section.
    :) )
    Both boxes under Prep
    The 'all' (top) box for Sections 2, 3 and 4 (which will automatically
    be set when you check 3)
    In Section 5, 'Programming cores/runtimes' and
    'Explorer/IE/OE/shell/WMP' only.
    Click 'Go' . (Some of the re-registrations may take what seems like a
    long time for some .dll's - Don't be impatient.)

    5. Reboot (if Dial-a-fix doesn't do it automatically at the end). Now
    Reboot Again. (Yes, twice.)


    See if that does the trick, and, again please post back with your
    experience.



    MS is well aware of the problem and has provided privately two different
    responses concerning a fix:

    "I regret to say that I was told that this known issue requires too much
    change to be implemented in a hotfix. A change will instead be implemented
    in the next Automatic Updates client, which we are planning to release in Q2
    this year."

    "According to the feedback from Product Development team, this fix will be
    published as a security update on the Windows Update site and the relevant
    KB article will also be released by us. Therefore, we just need to keep the
    system on the network up to date. In addition, the Product Development team
    also indicates that the WSUS 3.0 client may contain this patch if this fix
    can released timely. At that moment, we can also attempt to upgrade to the
    WSUS client 3.0 to test the issue."

    I'm told that the RTW (Release to Web) version of WSUS 3.0 will be published
    on 30th Apr.


    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In Chris Wood <> typed:
    || Hi,
    ||
    || Has something happened at MS these last 2 days? Because of this
    || process sucking 100% I get Task Manager running to see when the CPU
    || goes back down so I can do something on my PC. Both yesterday and
    || today the process has run smoothly and not pegged the CPU and
    || returned the results quite quickly. I am running MU, not WU, and it
    || is still looking for office Updates. Maybe the problem was always at
    || MS end?
    ||
    || Thanks
    ||
    || Chris
     
    Jim Byrd, Apr 27, 2007
    #3
  4. Chris Wood

    PA Bear Guest

    Beat ya! <wg>
     
    PA Bear, Apr 27, 2007
    #4
  5. Chris Wood

    Jim Byrd Guest

    :)

    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In PA Bear <> typed:
    || Beat ya! <wg>
    ||
    || Jim Byrd wrote:
    ||| Hi Chris - This is working for those that have tried it so far.
    ||| It's a general post intended for all levels of users:
     
    Jim Byrd, Apr 28, 2007
    #5
  6. Chris Wood

    Chris Wood Guest

    Hi,

    Both of you seem to miss the content of my post. I had experienced 100% CPU
    when running MU with it checking for Office as well as Windows fixes.
    Starting Thursday this was no longer happening. I wondered if MS had quietly
    fixed the problem.

    Are you still seeing 100% in SVCHOST when running MU?

    Chris
     
    Chris Wood, Apr 30, 2007
    #6
  7. Chris Wood

    PA Bear Guest

    Glad to hear that it's fixed. Some new software is being rolled out via
    both Windows Updates and Microsoft Updates. It may have fixed your problem.

    That being said, most users only encountered the behavior when using
    Microsoft Update as the default source for updates, and changing the default
    to Windows Update usually made the behavior go away. YMMV, especially now.
     
    PA Bear, Apr 30, 2007
    #7
  8. Chris Wood

    Jim Byrd Guest

    Hi Chris - What Bear said. :) Hope it continues for you.

    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In Chris Wood <> typed:
    || Hi,
    ||
    || Both of you seem to miss the content of my post. I had experienced
    || 100% CPU when running MU with it checking for Office as well as
    || Windows fixes. Starting Thursday this was no longer happening. I
    || wondered if MS had quietly fixed the problem.
    ||
    || Are you still seeing 100% in SVCHOST when running MU?
    ||
    || Chris
    ||
    || ||| Beat ya! <wg>
    |||
    ||| Jim Byrd wrote:
    |||| Hi Chris - This is working for those that have tried it so far.
    |||| It's a general post intended for all levels of users:
     
    Jim Byrd, Apr 30, 2007
    #8
  9. Chris Wood

    xst Guest

    testing!!!
     
    xst, May 2, 2007
    #9
  10. Chris Wood

    Jim Byrd Guest

    Hi Chris - Just a followup. FYI:

    The newly released 'standalone' version of Windows Update Agent 3.0, v.
    7.0.6000.374, for 32 bit machines is available here:
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

    You will also need to install or re-install KB927891, here:
    http://support.microsoft.com/?kbid=927891 for a complete fix.


    For those using Windows Server - Courtesy of Bobby Harter, Program Manager,
    WSUS, Microsoft, WSUS 3.0 was released on April 30th and is avaialble now on
    the Microsoft Download Center. Full information, documentation, samples and
    links to the bits can be found here: http://www.microsoft.com/wsus. WSUS
    3.0 RC will be supported until May 31st 2007 - WSUS 3.0 supports upgrade of
    WSUS 2.0 SP1 and WSUS 3.0 RC.

    The MS WSUS team believes that this solves all three 'svchost' problems that
    folks have been experiencing. See here:
    http://blogs.technet.com/wsus/archive/2007/04/28/update-on.aspx




    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In Chris Wood <> typed:
    || Hi,
    ||
    || Both of you seem to miss the content of my post. I had experienced
    || 100% CPU when running MU with it checking for Office as well as
    || Windows fixes. Starting Thursday this was no longer happening. I
    || wondered if MS had quietly fixed the problem.
    ||
    || Are you still seeing 100% in SVCHOST when running MU?
    ||
    || Chris
    ||
    || ||| Beat ya! <wg>
    |||
    ||| Jim Byrd wrote:
    |||| Hi Chris - This is working for those that have tried it so far.
    |||| It's a general post intended for all levels of users:
     
    Jim Byrd, May 2, 2007
    #10
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