Switched web hosts and now can't get pop3/internet

Discussion in 'Windows Small Business Server' started by Jenny, Jul 11, 2004.

  1. Jenny

    Jenny Guest

    Hi there,

    Using SBS 2000.

    We just switched web hosts for our company website
    (www.company.com). According to the web host, the
    incoming mail server is: mail.company.com. When I go into
    the pop3 connector in Exch 2K, and change the mail server
    for each user to that address, the email does not come
    in. Also, when we try to go to the new website at
    www.company.com we get an error or the page never loads,
    just a blank page. I have deleted the url cache files
    (stopped web proxy, delete files, restart web proxy) but
    still nothing works.

    I am able to set up the pop3 connector with the web hosts
    default address mail02.webhost.com and get the emails but
    this doesn't solve our problem with navigating to the
    website. And besides, I don't think this is the proper
    way to set up the pop3 connector.

    I have checked out the knowledge base but have found no
    help. Any suggestions at this point are greatly
    appreciated! HELP!!!!

    Jenny, Jul 11, 2004
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  2. Hi Jenny

    Go to http://www.dnsreport.com/ and run both reports on company.com They
    will show where your MX record is pointing for mail sent to
    and where www.company.com is pointed.

    Frank McCallister
    Frank McCallister, Jul 11, 2004
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  3. Hi Jenny,

    Can you post the ipconfig/all from the server?
    You should be running the CEICW wizard when something changes. You also
    might have to wait till all DNS-servers are updated with the new records, as
    that might take a few days. What is your website?
    Marina Roos [SBS-MVP], Jul 11, 2004
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